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ap team leader (supplier relations team).

job details

summary

    job details

    If you are looking for 100% remote work, you have strong interpersonal skills, have experience in poeple management and understand the AP process - apply!

    You will have a chance to build a new team and create an AP process from scratch 

    what we offer
    • full-employment contract
    • 100% remote work
    • working with multinational organization
    • being a part of a new team, creating a process from scratch
    • attractive benefits (Private medical care, Multisport, Lunch card, Holiday allowance, partially subsidized English lessons, annual bonus - depending on individual and company performance, etc.)
    your tasks
    • leading a team in the resolution of EMEA supplier queries with the focus on payment on time metrics for the EMEA Markets
    • working with the GSBS AP Operations manager and Foshan Team leader delivering against SLAs, KPI's and key metrics
    • supporting the development of team's knowledge on processes to ensure the EMEA Accounts Payable Supplier relations team deliver excellent supplier experience and fast resolution of queries
    • identify and address systematic issues that may prevent the on-time payment of invoices with attention on discrepancies on the GR/IR accounts and the various invoice payment blocks
    • take escalation for complaints as required by Team/Markets and feed any impacts to metrics or KPI's back to the Head of GSBS AP Operations
    • actively coaching team members with integrity and a personal approach to unlock potential
    • identify and utilise strengths within the team to support career progression and build meaningful development plans
    • develop the skills and potential of your team, inspiring the delivery of engaging training, good quality feedback and career progression
    • create a culture of honest and open communication, facilitating regular opportunities for team communication and delivery of department & business updates
    • build a high performing culture of quality within your team; acting upon opportunities for improvement to ensure we are First Choice to our Suppliers and Vendors
    • perform regular and timely 1-1’s & appraisals for all direct reports
    • inputting payroll information and maintenance of individual employment records on Myspace
    • daily monitoring resource within team, highlighting any risks and facilitating flex resource as needed to protect service
    • tracking and retaining accurate records of the performance of team and individuals
    • supporting team with hands on operational order processing on a regular basis
    what we expect
    • previous experience in a leadership or coach role in a customer service environment
    • minimum 2 years in Accounts Payable or customer focused environment
    • previous experience of SAP / CRM
    • intermediate PC Skills, including Microsoft packages
    • fluency in English and Polish both written and verbal
    • advanced skill in at least one of the following languages is desirable but not essential (Italian, German, French, Danish, Swedish, or Norwegian
    • impactful communication skills: feedback and coaching skills are crucial
    • excellent interpersonal skills; aware of own personal impact and a role model of professional behaviours
    • proven experience working with Continual Improvement Methodology

    Agencja zatrudnienia – nr wpisu 47

    If you are looking for 100% remote work, you have strong interpersonal skills, have experience in poeple management and understand the AP process - apply!

    You will have a chance to build a new team and create an AP process from scratch 

    what we offer
    • full-employment contract
    • 100% remote work
    • working with multinational organization
    • being a part of a new team, creating a process from scratch
    • attractive benefits (Private medical care, Multisport, Lunch card, Holiday allowance, partially subsidized English lessons, annual bonus - depending on individual and company performance, etc.)
    your tasks
    • leading a team in the resolution of EMEA supplier queries with the focus on payment on time metrics for the EMEA Markets
    • working with the GSBS AP Operations manager and Foshan Team leader delivering against SLAs, KPI's and key metrics
    • supporting the development of team's knowledge on processes to ensure the EMEA Accounts Payable Supplier relations team deliver excellent supplier experience and fast resolution of queries
    • identify and address systematic issues that may prevent the on-time payment of invoices with attention on discrepancies on the GR/IR accounts and the various invoice payment blocks
    • take escalation for complaints as required by Team/Markets and feed any impacts to metrics or KPI's back to the Head of GSBS AP Operations
    • actively coaching team members with integrity and a personal approach to unlock potential
    • identify and utilise strengths within the team to support career progression and build meaningful development plans
    • develop the skills and potential of your team, inspiring the delivery of engaging training, good quality feedback and career progression
    • create a culture of honest and open communication, facilitating regular opportunities for team communication and delivery of department & business updates
    • build a high performing culture of quality within your team; acting upon opportunities for improvement to ensure we are First Choice to our Suppliers and Vendors
    • perform regular and timely 1-1’s & appraisals for all direct reports
    • inputting payroll information and maintenance of individual employment records on Myspace
    • daily monitoring resource within team, highlighting any risks and facilitating flex resource as needed to protect service
    • tracking and retaining accurate records of the performance of team and individuals
    • supporting team with hands on operational order processing on a regular basis
    what we expect
    • previous experience in a leadership or coach role in a customer service environment
    • minimum 2 years in Accounts Payable or customer focused environment
    • previous experience of SAP / CRM
    • intermediate PC Skills, including Microsoft packages
    • fluency in English and Polish both written and verbal
    • advanced skill in at least one of the following languages is desirable but not essential (Italian, German, French, Danish, Swedish, or Norwegian
    • impactful communication skills: feedback and coaching skills are crucial
    • excellent interpersonal skills; aware of own personal impact and a role model of professional behaviours
    • proven experience working with Continual Improvement Methodology

    Agencja zatrudnienia – nr wpisu 47