job details
If you are looking for 100% remote work, you have strong interpersonal skills, have experience in poeple management and understand the AP process - apply!
You will have a chance to build a new team and create an AP process from scratch
what we offer
- full-employment contract
- 100% remote work
- working with multinational organization
- being a part of a new team, creating a process from scratch
- attractive benefits (Private medical care, Multisport, Lunch card, Holiday allowance, partially subsidized English lessons, annual bonus - depending on individual and company performance, etc.)
your tasks
- leading a team in the resolution of EMEA supplier queries with the focus on payment on time metrics for the EMEA Markets
- working with the GSBS AP Operations manager and Foshan Team leader delivering against SLAs, KPI's and key metrics
- supporting the development of team's knowledge on processes to ensure the EMEA Accounts Payable Supplier relations team deliver excellent supplier experience and fast resolution of queries
- identify and address systematic issues that may prevent the on-time payment of invoices with attention on discrepancies on the GR/IR accounts and the various invoice payment blocks
- take escalation for complaints as required by Team/Markets and feed any impacts to metrics or KPI's back to the Head of GSBS AP Operations
- actively coaching team members with integrity and a personal approach to unlock potential
- identify and utilise strengths within the team to support career progression and build meaningful development plans
- develop the skills and potential of your team, inspiring the delivery of engaging training, good quality feedback and career progression
- create a culture of honest and open communication, facilitating regular opportunities for team communication and delivery of department & business updates
- build a high performing culture of quality within your team; acting upon opportunities for improvement to ensure we are First Choice to our Suppliers and Vendors
- perform regular and timely 1-1’s & appraisals for all direct reports
- inputting payroll information and maintenance of individual employment records on Myspace
- daily monitoring resource within team, highlighting any risks and facilitating flex resource as needed to protect service
- tracking and retaining accurate records of the performance of team and individuals
- supporting team with hands on operational order processing on a regular basis
what we expect
- previous experience in a leadership or coach role in a customer service environment
- minimum 2 years in Accounts Payable or customer focused environment
- previous experience of SAP / CRM
- intermediate PC Skills, including Microsoft packages
- fluency in English and Polish both written and verbal
- advanced skill in at least one of the following languages is desirable but not essential (Italian, German, French, Danish, Swedish, or Norwegian
- impactful communication skills: feedback and coaching skills are crucial
- excellent interpersonal skills; aware of own personal impact and a role model of professional behaviours
- proven experience working with Continual Improvement Methodology
Agencja zatrudnienia – nr wpisu 47
If you are looking for 100% remote work, you have strong interpersonal skills, have experience in poeple management and understand the AP process - apply!
You will have a chance to build a new team and create an AP process from scratch
what we offer
- full-employment contract
- 100% remote work
- working with multinational organization
- being a part of a new team, creating a process from scratch
- attractive benefits (Private medical care, Multisport, Lunch card, Holiday allowance, partially subsidized English lessons, annual bonus - depending on individual and company performance, etc.)
your tasks
- leading a team in the resolution of EMEA supplier queries with the focus on payment on time metrics for the EMEA Markets
- working with the GSBS AP Operations manager and Foshan Team leader delivering against SLAs, KPI's and key metrics
- supporting the development of team's knowledge on processes to ensure the EMEA Accounts Payable Supplier relations team deliver excellent supplier experience and fast resolution of queries
- identify and address systematic issues that may prevent the on-time payment of invoices with attention on discrepancies on the GR/IR accounts and the various invoice payment blocks
- take escalation for complaints as required by Team/Markets and feed any impacts to metrics or KPI's back to the Head of GSBS AP Operations
- actively coaching team members with integrity and a personal approach to unlock potential
- identify and utilise strengths within the team to support career progression and build meaningful development plans
- develop the skills and potential of your team, inspiring the delivery of engaging training, good quality feedback and career progression
- create a culture of honest and open communication, facilitating regular opportunities for team communication and delivery of department & business updates
- build a high performing culture of quality within your team; acting upon opportunities for improvement to ensure we are First Choice to our Suppliers and Vendors
- perform regular and timely 1-1’s & appraisals for all direct reports
- inputting payroll information and maintenance of individual employment records on Myspace
- daily monitoring resource within team, highlighting any risks and facilitating flex resource as needed to protect service
- tracking and retaining accurate records of the performance of team and individuals
- supporting team with hands on operational order processing on a regular basis
what we expect
- previous experience in a leadership or coach role in a customer service environment
- minimum 2 years in Accounts Payable or customer focused environment
- previous experience of SAP / CRM
- intermediate PC Skills, including Microsoft packages
- fluency in English and Polish both written and verbal
- advanced skill in at least one of the following languages is desirable but not essential (Italian, German, French, Danish, Swedish, or Norwegian
- impactful communication skills: feedback and coaching skills are crucial
- excellent interpersonal skills; aware of own personal impact and a role model of professional behaviours
- proven experience working with Continual Improvement Methodology
Agencja zatrudnienia – nr wpisu 47