For our client which is one of the world's largest companies providing express transport services we are looking for Clearance Broker Associate with German. The employer offers the possibility of a remote working form, but after a 3-month introductory period, which is envisaged to be 100% stationary, in the Krakow office.
what we offer
- stable employment based on an employment contract
- attractive package of non-wage benefits (medical care, life insurance, co-financing of the Multisport/MyBenefit card, English language learning platform)
- Employee Support Programme - free and confidential counselling for employees and their relatives on legal, financial and psychological issues
- education grants
- support in development activities
- additional social benefits
your tasks
Responsible for the completion of defined processes and procedures to deadline. You will be responsible for:
• Preparing Customs entry documents based on the documents attached to the shipments
• Analyzing shipment documentation
• Checking if all Customs documentation is completed correctly
...
• Contacting clients in order to ensure all necessary information is provided to prepare the declaration
• Using good judgement when making declarations to Customs
• Facilitating feedback from Customs authorities on eventual clearance errors and making corrections
• Ensuring accuracy within a fast paced environmentwhat we expect
• Fluent in English (B2)
• Fluent in German (C1)
• Excellent communicator
• Client focused
• Task oriented
• Team player
• Computer Literate
• Willing to develop in multinational environment
• Able to make independent decisions based on expertise
*Experience in customer service would be an asset*
Employment agency entry number 47