For our Client, we are now looking for a Credit & Collections Administrator with English to join a newly formed team. This is a unique opportunity to work in a dynamic, international environment where you will have a real impact on shaping and optimizing credit management and financial risk processes.
If you have experience in a similar role, speak English on a very good level, and want to have a real impact on the company's operational success, apply now!
what we offer- hybrid model of work (3 days from home, 2 days from the office); after the implementation period
- competitive salary;
- semi-annual bonus;
- lunch vouchers;
- holiday vouchers;
- private medical care;
- life insurance;
- MultiSport card;
- Employee Assistance Program;
- MyBenefit cafeteria system;
- employee pension plan (PPE);
- jubilee/anniversary awards;
- co-financing for studies and professional training;
- discounts on company products.
- Commercial support of accounts receivable and customers
- Monitoring and maintenance of receivables accounts
- Regular preparation and set-up of debit-side payment runs and direct debits
- Preparation/assignment of business transactions for posting by the Shared Service Centre via the ticket system (QRMS)
- Recording incoming complaints and sending them to the relevant departments for checking and processing, as well as following up on responses
- Completing complaints by correcting master data of customer, condition or article, maintaining customer correspondence and complaint documentation and posting credit notes in accordance with the authorization rules
- Preparing the settlement of correction postings/credit notes for the customer
- Checking and preparing customer master data for processing by the SSC (BEBS) when creating, changing and deleting customer master data and maintaining customer hierarchies
- Daily review of orders blocked for release due to limit utilization and overdue payments
- Assigning credit limits and payment terms in compliance with the credit policy
- Obtaining information: Credit reports, customer self-reports, balance sheet data, in-house data (sales, customer service) for customer credit checks
- Compliance with KPIs such as DSO, reduction of overdue payments and avoidance of limit overruns
- Assistance with internal and external audits
- New customer registration:
- Check completeness and correctness of incoming requests via Winshuttle
- Alignment with Master Data Policy
- Proceed and follow up workflow steps for final customer registration
- Regular Review of partner lists of several customer groups to adjust changes in SAP
- Generate various master data reports if necessary
- Communication with customer, sales and credit team
- Participate in regular training sessions for new hired people, refresher and in case of updates system-, process related
- 2-5 years of professional experience
- Fluency in English (B2/C1)
- Commercial training
- IT skills in the areas of MS Office, SAP S/4 HANA (FI, SD, BW)
- strong communication skills
- ability to work in a team
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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