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customer care with french.

job details

summary

    job details

    Do you speak French and English? Do you want to thrive in the customer care area, supporting customers with your technical knowledge and troubleshooting skills? We've got the job offer just for your needs!

    what we offer
    • 100% remote work
    • market salary
    • system of flexible benefits 
    • multi-lingual working environment
    • employee referral program
    • comprehensive introductory training
    your tasks
    • troubleshooting technical/functional issues
    • providing comprehensive answers and educating clients
    • receiving, entering into the system and confirming notifications from clients in accordance with the accepted standards
    • utilize the Knowledgebase, policies and processes to find solutions
    what we expect
    • excellent verbal, written and analytical skills in French and English (B2 or above)
    • desire to WOW the customer
    • good knowledge of the Microsoft Office tools (Outlook, etc.)
    • interest to learn and maintain/enhance knowledge
    • customer service experience would be an advantage, but not essential
    • SAP/ERP knowledge would be an advantage, but not essential

    Agencja zatrudnienia – nr wpisu 47

    Do you speak French and English? Do you want to thrive in the customer care area, supporting customers with your technical knowledge and troubleshooting skills? We've got the job offer just for your needs!

    what we offer
    • 100% remote work
    • market salary
    • system of flexible benefits 
    • multi-lingual working environment
    • employee referral program
    • comprehensive introductory training
    your tasks
    • troubleshooting technical/functional issues
    • providing comprehensive answers and educating clients
    • receiving, entering into the system and confirming notifications from clients in accordance with the accepted standards
    • utilize the Knowledgebase, policies and processes to find solutions
    what we expect
    • excellent verbal, written and analytical skills in French and English (B2 or above)
    • desire to WOW the customer
    • good knowledge of the Microsoft Office tools (Outlook, etc.)
    • interest to learn and maintain/enhance knowledge
    • customer service experience would be an advantage, but not essential
    • SAP/ERP knowledge would be an advantage, but not essential

    Agencja zatrudnienia – nr wpisu 47