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customer service & operations aml analyst (specialist/senior).

job details

summary

    job details

    Would you like to pursue your career in a leading global financial institution? Do you have experience in anti-money laundering area? Apply and give us a chance to know you better!

    Join and be a part of a collaborative and supportive team, where you’ll have the opportunity to further develop your specialist knowledge and skills!

    what we offer
    • contract of employment
    • knowledge-sharing environment
    • benefits package (HO, sports card, life insurance, medical insurance, lunch cards, etc.)
    • opportunities for development
    • remote work
    your tasks
    • you’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard
    • you’ll also deputise for and support your manager with work allocation, process training and supporting others in your team
    • accurately investigating your queries, raising with relevant parties, and escalating where needed
    • making sure processing is performed accurately and within an agreed turn-around time
    • reviewing processing errors and customer complaints to help identify trends and training needs
    • participating in initiatives that help improve our customer service, processes and procedures
    what we expect
    • experience of AML area
    • very good knowledge of English
    • good analytical skills and ability to form opinion based on large amounts of data
    • eagerness to learn and acquire new skills
    • knowledge of our products, processes and banking systems

    Agencja zatrudnienia – nr wpisu 47

    Would you like to pursue your career in a leading global financial institution? Do you have experience in anti-money laundering area? Apply and give us a chance to know you better!

    Join and be a part of a collaborative and supportive team, where you’ll have the opportunity to further develop your specialist knowledge and skills!

    what we offer
    • contract of employment
    • knowledge-sharing environment
    • benefits package (HO, sports card, life insurance, medical insurance, lunch cards, etc.)
    • opportunities for development
    • remote work
    your tasks
    • you’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard
    • you’ll also deputise for and support your manager with work allocation, process training and supporting others in your team
    • accurately investigating your queries, raising with relevant parties, and escalating where needed
    • making sure processing is performed accurately and within an agreed turn-around time
    • reviewing processing errors and customer complaints to help identify trends and training needs
    • participating in initiatives that help improve our customer service, processes and procedures
    what we expect
    • experience of AML area
    • very good knowledge of English
    • good analytical skills and ability to form opinion based on large amounts of data
    • eagerness to learn and acquire new skills
    • knowledge of our products, processes and banking systems

    Agencja zatrudnienia – nr wpisu 47