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customer service specialist with dutch or portuguese [remote work].

job details

summary

    job details

    Do you speak Dutch or Portuguese and English? Apply and become a Customer Service Representative for a major global leader of designer fashion and lifestyle accessories!

    what we offer
    • 100% remote work
    • market salary (6000-7000 pln gross per month Dutch, 5000-5500 Portuguese)
    • system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)
    • multi-lingual working environment
    your tasks
    • providing a premium brand experience and service to eCommerce customers
    • assisting customers with purchasing products, order inquiries and after sales inquiries via phone, chat and e-mail
    • participating in product promotion campaigns
    • communicating key consumer feedback to Team Leaders within the Customer Experience Team
    what we expect
    • advanced English + Dutch or Portuguese skills (B2 level or above)
    • high school diploma or equivalent
    • customer service experience (retail, shared services background preferred)
    • good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the Internet
    • SAP/ERP knowledge would be an advantage, but not essential

    Agencja zatrudnienia – nr wpisu 47

    Do you speak Dutch or Portuguese and English? Apply and become a Customer Service Representative for a major global leader of designer fashion and lifestyle accessories!

    what we offer
    • 100% remote work
    • market salary (6000-7000 pln gross per month Dutch, 5000-5500 Portuguese)
    • system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)
    • multi-lingual working environment
    your tasks
    • providing a premium brand experience and service to eCommerce customers
    • assisting customers with purchasing products, order inquiries and after sales inquiries via phone, chat and e-mail
    • participating in product promotion campaigns
    • communicating key consumer feedback to Team Leaders within the Customer Experience Team
    what we expect
    • advanced English + Dutch or Portuguese skills (B2 level or above)
    • high school diploma or equivalent
    • customer service experience (retail, shared services background preferred)
    • good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the Internet
    • SAP/ERP knowledge would be an advantage, but not essential

    Agencja zatrudnienia – nr wpisu 47