emea service & outsourcing project manager, poznań

poznań, wielkopolskie
job type
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job details

poznań, wielkopolskie
experience level
powyżej 24 miesięcy

job type
job category
Finance & Economics
contract type
umowa o pracę
working time
pełen etat
work system


zuzanna sobiech+48 667580031
reference number
/44/11/2020/ZS - 66455

job description

Our client is establishing a Finance Shared service center organization supporting all units globally. We have an exciting future ahead of us towards a clear Finance strategy road map. Finance will have a powerful role related to a lean, efficient and digital environment, and we are aiming to be in the frontline of next-generation Business Finance.   

Are you looking for a new job? Do you enjoy working as a team player in an international environment? Do you want to be part of a highly engaged team, with nice colleagues? Come and join us! Help us create a new SSC in Poznan!

what we offer

  • a job in an international environment, new SSC (historical Swedish company with a lot of opportunities in the future) 
  • very attractive salary
  • contract of employment
  • a chance to be a part of a diverse workforce where you get to face exciting challenges and varied tasks

your tasks

  • managing customer relationships and expectations across services (BPO + inhouse), developing and maintain service catalogue and service level agreements
  • reviewing and maintaining the global services management framework
  • identyfing exceptions to the quality of service delivered and facilitate work to identify root causes and resolutions 
  • successfully introducing new services to BPO or inhouse, develops business cases for new services 

what we expect

  • university degree in Accounting or Finance equivalent
  • 10+ years of professional experience within finance including experience of working within the area of service management and or outsourcing experience
  • broad understanding and knowledge of Shared Services customer, product and service portfolio
  • strong interest and understanding of current and future Processes, Concepts and Systems
  • high-level of communication, negotiation, networking and teaming skills
  • fluent in English is a requirement

Agencja zatrudnienia – nr wpisu 47