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italian customer service representative [remote work].

job details

summary

    job details

    Do you want to work from home? Do you know English and Italian?

    We have a perfect offer for you!

    what we offer
    • the option to work 100% remotely
    • work from Monday till Friday between 8 am - 5 pm
    • attractive salary
    • contract of employment
    • system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)
    • multi-lingual working environment
    your tasks
    • providing a premium brand experience and service to eCommerce customers
    • assisting customers with purchasing products, order enquiries and after sales enquiries via phone, chat and e-mail
    • participating in product promotion campaigns
    • communicating key consumer feedback to Team Leaders within the Customer Experience Team
    what we expect
    • advanced English + Italian skills (B2 level or above)
    • high school diploma or equivalent
    • customer service experience (retail, shared services background preferred)
    • good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the Internet
    • SAP/ERP knowledge would be an advantage, but not essential

    Agencja zatrudnienia – nr wpisu 47

    Do you want to work from home? Do you know English and Italian?

    We have a perfect offer for you!

    what we offer
    • the option to work 100% remotely
    • work from Monday till Friday between 8 am - 5 pm
    • attractive salary
    • contract of employment
    • system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)
    • multi-lingual working environment
    your tasks
    • providing a premium brand experience and service to eCommerce customers
    • assisting customers with purchasing products, order enquiries and after sales enquiries via phone, chat and e-mail
    • participating in product promotion campaigns
    • communicating key consumer feedback to Team Leaders within the Customer Experience Team
    what we expect
    • advanced English + Italian skills (B2 level or above)
    • high school diploma or equivalent
    • customer service experience (retail, shared services background preferred)
    • good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the Internet
    • SAP/ERP knowledge would be an advantage, but not essential

    Agencja zatrudnienia – nr wpisu 47