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order management - back office specialist.

job details

summary

    job details

    Together with our international client, we are looking for candidates who want to join the developing SSC in Warsaw. If you know German and English and want to develop the Customer Service / Order Management area, this offer is just for you!

    what we offer
    • employment in an international organization which has a stable market position
    • a chance for professional development
    • work in an international environment 
    • office location – quick and convenient public transport, Ochota district
    • flexible working time and home office options
    your tasks
    • verification & processing sales orders in system
    • modification of sales orders in SAP
    • document management in the Fax2Edi system
    • distribution of inquiries and other documents sent by clients
    • taking part in testing new solutions and process improvement.
    • taking part in improving the process and the tools
    • allocation of non-complete orders & customer requests to respective departments of the company
    • creating and updating appropriate process documentation
    • support the processes for existing and new customers
    what we expect
    • experience in customer service or in the area of sales
    • good knowledge of English and German min. B2 level
    • experience in work with SAP/SD module – an additional advantage
    • experience in transitions – an additional advantage
    • strong attention to detail and accuracy
    • ability to learn quickly and pick up new skills
    • self-management
    • customer orientation

    Agencja zatrudnienia – nr wpisu 47

    Together with our international client, we are looking for candidates who want to join the developing SSC in Warsaw. If you know German and English and want to develop the Customer Service / Order Management area, this offer is just for you!

    what we offer
    • employment in an international organization which has a stable market position
    • a chance for professional development
    • work in an international environment 
    • office location – quick and convenient public transport, Ochota district
    • flexible working time and home office options
    your tasks
    • verification & processing sales orders in system
    • modification of sales orders in SAP
    • document management in the Fax2Edi system
    • distribution of inquiries and other documents sent by clients
    • taking part in testing new solutions and process improvement.
    • taking part in improving the process and the tools
    • allocation of non-complete orders & customer requests to respective departments of the company
    • creating and updating appropriate process documentation
    • support the processes for existing and new customers
    what we expect
    • experience in customer service or in the area of sales
    • good knowledge of English and German min. B2 level
    • experience in work with SAP/SD module – an additional advantage
    • experience in transitions – an additional advantage
    • strong attention to detail and accuracy
    • ability to learn quickly and pick up new skills
    • self-management
    • customer orientation

    Agencja zatrudnienia – nr wpisu 47