For one of our clients, located in Gdańsk, we are currently looking for candidates interested in the position of team leader for the purchasing team.
If you have more than 2 years of team management experience in an international environment, preferably in SSC/BPO environment - apply and talk with us!
what we offer
... - international work environment
- annual training budget and development program;
- comfortable workplace and friendly atmosphere;
- benefits package: Medicover Healthcare, Multisport for you and your family, Insurance for life;
- hybrid working system
your tasks
- responsible for daily operations of the function/team you are team leader for
- manage and distribute the work within the function/team to ensure the best possible service and decision-maker in problem cases
- develop and maintain best practices of the function/team processes including ensuring the correct usage of SAP
- give feedback to management and be a part of the management team
- be able to act as deputy Manager managerial wise if needed
- responsibility for driving process improvement initiatives
- responsible for carrying out changes to our operating module
- responsible for performance intelligence monitoring and set targets to improve performance
- develop and follow strategies, visions and targets for the function/team
- plan and execute activities in the short and long term;
- ensure the function/team has a good working environment; good working conditions, tools, and sufficient office space
- evaluate training needs and strengthen the technical know-how
- develop team spirit
- ensuring a professional customer oriented function both externally and internally for all business type segments
- take an active part in the cooperation with front line offices and insure customers are served in a timely
manner
what we expect
- 2 years of team management experience in an international environment, preferably in SSC / BPO structure
- knowledge of English at least at level C1
- knowledge of SAP and Salesforce would be an asset
- experience or background in customer cervice in maritime industry would be an asset
- ability to lead teams with purpose
- ability to empower team performance
- analytical thinking and strong ability to successfully resolve complex problems and issues
- enthusiastic and passionate about working with people, good team-player
- high ability to structure and prioritize a very large and diverse workload for a team
- creativity and openness to share and implement new ideas
- eager to learn
Employment agency entry number 47
this job offer is intended for people over 18 years of age
