You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalised job alerts.

    8 jobs found for Administration in Poznań

    filter2
    clear all
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      We are looking for a talented and self-motivated Data Reporting Specialist to join our team. In general, the scope of responsibility is to prepare daily/weekly/monthly KPI reports, ad hoc reports, and presentations internally and to the Client. The reports need to follow the previously agreed design and criteria to provide key insights and visibility to the goals of the organization. This position is closely working together with the Service Delivery Manager and the Client to deliver reports and analyze possible performance improvements.what we offera hybrid model of work (2 days a week in the office) or 100% remotelyattractive salarycontract of employmentsystem of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)multi-lingual working environmentyour tasksresponsible for the production, definition, and delivery of KPI performance and operation reports (daily/weekly/monthly) both internally and externally to the Clientensuring that reports are completed accurately and are organized based on raw data exports from Client systemsproactively fixing issues and faults found within the reportschecking completed reports and approving them for distribution or escalating if there are any issuesdistributing all reports to relevant recipients on timevisualizing the data in PowerPoint presentationspreparing VOC (Voice of Consumer) reports and presentations based on data exportsliaising externally with Client regarding all changes/updates to reportsliaising with the Service Delivery Managers regarding all changes/updates to reportsproducing ad hoc reports required by Service Delivery Manager and the Clientupdating and maintaining the necessary documentsbeing able to provide KPI or process improvement suggestions based on gathered datapossibility to work in a hybrid modelwhat we expect0,5 years experience in data analysis or reporting specialist role (preferably with the experience in an IT/Telecommunication/Call Centre environment) – preferredFamiliarity with consumer electronics – smartphones, PC, IoT – nice to haveUnderstanding of KPI, SLAs, etc.Excellent oral, written, and interpersonal communication skillsAdvanced level of knowledge/expertise in Excel (especially calculation and analysis related skills, pivot tables, formulas and functions, formatting, charts, knows other data analysis tools)Intermediate level of knowledge of others with MS Office tools (PowerPoint, cloud, etc.)Experience with BI systems would be a plusExceptional analytical skills and attention to detail, problem solvingGood personal organizational skillsAbility to work well in a team environmentFlexible, adaptable, managing multiple deadlines and multiple tasksDemonstrates proactiveness, and ability to learn quickly and apply new ideasAgencja zatrudnienia – nr wpisu 47
      We are looking for a talented and self-motivated Data Reporting Specialist to join our team. In general, the scope of responsibility is to prepare daily/weekly/monthly KPI reports, ad hoc reports, and presentations internally and to the Client. The reports need to follow the previously agreed design and criteria to provide key insights and visibility to the goals of the organization. This position is closely working together with the Service Delivery Manager and the Client to deliver reports and analyze possible performance improvements.what we offera hybrid model of work (2 days a week in the office) or 100% remotelyattractive salarycontract of employmentsystem of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)multi-lingual working environmentyour tasksresponsible for the production, definition, and delivery of KPI performance and operation reports (daily/weekly/monthly) both internally and externally to the Clientensuring that reports are completed accurately and are organized based on raw data exports from Client systemsproactively fixing issues and faults found within the reportschecking completed reports and approving them for distribution or escalating if there are any issuesdistributing all reports to relevant recipients on timevisualizing the data in PowerPoint presentationspreparing VOC (Voice of Consumer) reports and presentations based on data exportsliaising externally with Client regarding all changes/updates to reportsliaising with the Service Delivery Managers regarding all changes/updates to reportsproducing ad hoc reports required by Service Delivery Manager and the Clientupdating and maintaining the necessary documentsbeing able to provide KPI or process improvement suggestions based on gathered datapossibility to work in a hybrid modelwhat we expect0,5 years experience in data analysis or reporting specialist role (preferably with the experience in an IT/Telecommunication/Call Centre environment) – preferredFamiliarity with consumer electronics – smartphones, PC, IoT – nice to haveUnderstanding of KPI, SLAs, etc.Excellent oral, written, and interpersonal communication skillsAdvanced level of knowledge/expertise in Excel (especially calculation and analysis related skills, pivot tables, formulas and functions, formatting, charts, knows other data analysis tools)Intermediate level of knowledge of others with MS Office tools (PowerPoint, cloud, etc.)Experience with BI systems would be a plusExceptional analytical skills and attention to detail, problem solvingGood personal organizational skillsAbility to work well in a team environmentFlexible, adaptable, managing multiple deadlines and multiple tasksDemonstrates proactiveness, and ability to learn quickly and apply new ideasAgencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      Our client is a family-owned German company, which stands for excellent technology and unique audio experiences for over 75 years and we will continue to do so in the future. We are currently going through some extensive and very exciting organizational changes, as a result of which we will be even better equipped to play to our strengths and to continue bringing the benefit of these strengths to our customers.And this is where you come in. You will be part of building our new Global Service Centre in Poznan, which is to support various functions globally. You will be at the heart of the transformation and will play an active role in making the changes successful.what we offerunique opportunity to participate in a GSC start-up projecta great multinational and multicultural work environment  diverse tasks and independent workcompetitive salary with an attractive benefits packagecontract of employmenta modern and varied work environment in a family-owned German companypersonal and professional development opportunitiesthe option of flexible/ mobile work for a good work-life balancegreat work location in the city center and a brand new officeyour tasksThe docs administrator supports the company's workflow from the beginning of a legal matter (set up of a new matter) until its finalization where final legal docs will be stored systematically on a digital document management platform. The docs administrator will report to the Head of the Global Services with a dotted reporting line to the Director of Legal Services & IP.In your new role, your Tasks and Responsibilities will be:organizational and logistical support of the legal document management workflowfiling of documents and other elements (emails, memos, drafts, etc.) to current legal matterscreating, editing, formatting, distributing, organizing, storing, retrieving, filtering, and evaluating all kinds of legal documents on basis of a digital document management systemcreation of format templates, sample clauses, and sample documentsexcerpt metadata / key parameters from a legal doc (parties, contract type, duration, etc.) and store the legal doc accordingly in the digital document management systemretrieve and filter legal docs upon requestmonitor deadlines and other todos as provided for/in legal docswarrant uniform look and feel of documents according to standardssupport knowledge managementYou will be based in our new office in Poznan, but your responsibilities may also include the subsidiaries across all countries worldwide.what we expecthigh education, preferably administrativelove to organize and structure information and documentsyou are relaxed and can cope with challenging workloads or pressureyou are a strong team player and strong communicatoryou are strongly familiar with Microsoft 365 environment and keen to learn and master otherhave very good English and German language skillsfeel comfortable in an international and global environmentAgencja zatrudnienia – nr wpisu 47
      Our client is a family-owned German company, which stands for excellent technology and unique audio experiences for over 75 years and we will continue to do so in the future. We are currently going through some extensive and very exciting organizational changes, as a result of which we will be even better equipped to play to our strengths and to continue bringing the benefit of these strengths to our customers.And this is where you come in. You will be part of building our new Global Service Centre in Poznan, which is to support various functions globally. You will be at the heart of the transformation and will play an active role in making the changes successful.what we offerunique opportunity to participate in a GSC start-up projecta great multinational and multicultural work environment  diverse tasks and independent workcompetitive salary with an attractive benefits packagecontract of employmenta modern and varied work environment in a family-owned German companypersonal and professional development opportunitiesthe option of flexible/ mobile work for a good work-life balancegreat work location in the city center and a brand new officeyour tasksThe docs administrator supports the company's workflow from the beginning of a legal matter (set up of a new matter) until its finalization where final legal docs will be stored systematically on a digital document management platform. The docs administrator will report to the Head of the Global Services with a dotted reporting line to the Director of Legal Services & IP.In your new role, your Tasks and Responsibilities will be:organizational and logistical support of the legal document management workflowfiling of documents and other elements (emails, memos, drafts, etc.) to current legal matterscreating, editing, formatting, distributing, organizing, storing, retrieving, filtering, and evaluating all kinds of legal documents on basis of a digital document management systemcreation of format templates, sample clauses, and sample documentsexcerpt metadata / key parameters from a legal doc (parties, contract type, duration, etc.) and store the legal doc accordingly in the digital document management systemretrieve and filter legal docs upon requestmonitor deadlines and other todos as provided for/in legal docswarrant uniform look and feel of documents according to standardssupport knowledge managementYou will be based in our new office in Poznan, but your responsibilities may also include the subsidiaries across all countries worldwide.what we expecthigh education, preferably administrativelove to organize and structure information and documentsyou are relaxed and can cope with challenging workloads or pressureyou are a strong team player and strong communicatoryou are strongly familiar with Microsoft 365 environment and keen to learn and master otherhave very good English and German language skillsfeel comfortable in an international and global environmentAgencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      If you want to work for a leading independent provider of IT infrastructure services - this offer is for you!Work with 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.what we offerfull-time employment contract hybrid work with the possibility of working in a modern office in the center of Poznań private medical healthcare foreign language learning courses access to the Udemy training platform an extra day off for your birthday and many othersyour tasksdesign, develop and deliver training courses, and ad-hoc trainings be comfortable with Soft Skill and Technical Skills trainings as well create and update training schedules create and update training materials according to the training curriculum evaluate the success of delivered trainings report on the training results  manage administration of trainings (registrations/cancellations, invitations, monitoring Training Team mailbox, distribute certificates) co-ordinate external training programmes what we expecthave proven experience in training others in a multinational environment have positive mentality and professional approach to challenges and clients have flexible approach with can-do attitude are a self-motivated individual who is dedicated towards effective and efficient training possess phenomenal communication, presentation and public speaking skills are a real team player with proactive mind-set proficient in MS Office (PowerPoint and Excel skills are an advantage) understand and actively use effective teaching methodologies and tools have a good eye to details and manage quick changes well Agencja zatrudnienia – nr wpisu 47
      If you want to work for a leading independent provider of IT infrastructure services - this offer is for you!Work with 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.what we offerfull-time employment contract hybrid work with the possibility of working in a modern office in the center of Poznań private medical healthcare foreign language learning courses access to the Udemy training platform an extra day off for your birthday and many othersyour tasksdesign, develop and deliver training courses, and ad-hoc trainings be comfortable with Soft Skill and Technical Skills trainings as well create and update training schedules create and update training materials according to the training curriculum evaluate the success of delivered trainings report on the training results  manage administration of trainings (registrations/cancellations, invitations, monitoring Training Team mailbox, distribute certificates) co-ordinate external training programmes what we expecthave proven experience in training others in a multinational environment have positive mentality and professional approach to challenges and clients have flexible approach with can-do attitude are a self-motivated individual who is dedicated towards effective and efficient training possess phenomenal communication, presentation and public speaking skills are a real team player with proactive mind-set proficient in MS Office (PowerPoint and Excel skills are an advantage) understand and actively use effective teaching methodologies and tools have a good eye to details and manage quick changes well Agencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      Join a global leader in consulting, technology services and digital transformation.Do you have experience in the P2P area and can you boast a very good knowledge of ERP modules? If you are also fluent in English, this offer is for you!what we offerwork in an international environmentdevelopment programs, external coursesco-financing of education and certificates, virtual trainingprivate medical care and life insurance, which may be extended with a package of extra services purchased on preferential termsfriend recomendiation referral bonusesMultisport card, access to audiobooksyour tasksLeading project execution across it’s lifecycle, from Requirements Gathering and Design phase through Configuration, Training and UAT phase up to Go-live and Hypercare.Cooperation with customer expert teams and software business partners to design, configure and implement P2P platforms from company portfolio to synchronize with client’s existing ERP systems.Conduct and coordinate regular deep dives, gap analysis to detect and resolve issues occurring during implementation projectsP2P portfolio management to provide recommendations for process improvements and domain best practicesIdentify and mitigate project risks and manage escalations with the support of the project managerCreation and management of all necessary documentationwhat we expectmin 5 years experience  in Procure to Pay Tower (Accounts Payable, Procurement Administration, Strategic/Tactical Sourcing, Spend Analysis)Operational proficiency in relevant ERP modules (SAP, Oracle, MS Dynamics, PeopleSoft, etc.)Experience in working with supply chain network and e-invoicing platform solutions (Tradeshift, Ariba, Coupa, Ivalua, etc.) will be an assetSeamlessly navigate through business and technology landscape of the project Communicate in both technical and non-technical terms to effectively coordinate business and technical project teams creating a bridge between both areasVery good in English (C1+)Experience working in an international project environmentProblem solving attitude and out-of-the-box thinkingAgencja zatrudnienia – nr wpisu 47
      Join a global leader in consulting, technology services and digital transformation.Do you have experience in the P2P area and can you boast a very good knowledge of ERP modules? If you are also fluent in English, this offer is for you!what we offerwork in an international environmentdevelopment programs, external coursesco-financing of education and certificates, virtual trainingprivate medical care and life insurance, which may be extended with a package of extra services purchased on preferential termsfriend recomendiation referral bonusesMultisport card, access to audiobooksyour tasksLeading project execution across it’s lifecycle, from Requirements Gathering and Design phase through Configuration, Training and UAT phase up to Go-live and Hypercare.Cooperation with customer expert teams and software business partners to design, configure and implement P2P platforms from company portfolio to synchronize with client’s existing ERP systems.Conduct and coordinate regular deep dives, gap analysis to detect and resolve issues occurring during implementation projectsP2P portfolio management to provide recommendations for process improvements and domain best practicesIdentify and mitigate project risks and manage escalations with the support of the project managerCreation and management of all necessary documentationwhat we expectmin 5 years experience  in Procure to Pay Tower (Accounts Payable, Procurement Administration, Strategic/Tactical Sourcing, Spend Analysis)Operational proficiency in relevant ERP modules (SAP, Oracle, MS Dynamics, PeopleSoft, etc.)Experience in working with supply chain network and e-invoicing platform solutions (Tradeshift, Ariba, Coupa, Ivalua, etc.) will be an assetSeamlessly navigate through business and technology landscape of the project Communicate in both technical and non-technical terms to effectively coordinate business and technical project teams creating a bridge between both areasVery good in English (C1+)Experience working in an international project environmentProblem solving attitude and out-of-the-box thinkingAgencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      If you want to work for a leading independent provider of IT infrastructure services - this offer is for you!Work with 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.what we offercontract of employment100% remote workatractive salaryinternational work environmentsystem of flexible benefitsmulti-lingual working environmentwork from Monday till Friday between 8 am - 6 pmyour tasksleading major incidents (> high impact) and problems as well as complex changes.cross-technology or cross-service end-to-end fault analysis using his personal network (systematic qualification and resolution of incidents, problems and MIMs with the involvement of the end user, the specialist departments, the manufacturer or other providers, compiling and leading temporary task forces)optimization and automation of business cases with many dependencies (greater than 2) to other services or "shift-left" to upstream support units (simplification, partial automation, description, transfer and training)produce customer-ready documentation (concepts, presentations, flowcharts, architectures, analysis results, action plans, decision templates, risks)creating training material and delivering trainingcommunicating and acting from the perspective of your counterpart. (UHDs, THD, end users, colleagues, team leaders, 3rd line, 3rd party providers in the context of ticket processing; provider control at the customer, manufacturer; management contact in general)has an active team-building effect through appreciative interaction, constructive feedback, knowledge and experience transfer, as well as quality control, role model effectactive familiarization with new technologies and processes (knowledge of several technologies)creation of automation scripts or toolssupporting solution architects in the creation of IT solutions within the scope of presales projectstechnical assessment of riskscreation of decision templatesoperating administrative processes according to guidelines (e.g. ITSM, CMDB, CATS, Skill-DB, travel expenses, leave, trainingwhat we expectcompleted training as an IT specialist or comparable experienceconfident use of the German language, both written and spokenEnglish language level B1 "Intermediate"acquisition of vendor certifications depending on customer or vendor requirements (e.g. CCNA for network teams, MSCA for MS teams, LPIC for data centers)complete knowledge, secure application and further development of the main processes (ITIL and operational processes)knowledge and practical application in a commercially available scripting language (e.g. Powershell, VBS, AutoIT, CMD, Java)Agencja zatrudnienia – nr wpisu 47
      If you want to work for a leading independent provider of IT infrastructure services - this offer is for you!Work with 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.what we offercontract of employment100% remote workatractive salaryinternational work environmentsystem of flexible benefitsmulti-lingual working environmentwork from Monday till Friday between 8 am - 6 pmyour tasksleading major incidents (> high impact) and problems as well as complex changes.cross-technology or cross-service end-to-end fault analysis using his personal network (systematic qualification and resolution of incidents, problems and MIMs with the involvement of the end user, the specialist departments, the manufacturer or other providers, compiling and leading temporary task forces)optimization and automation of business cases with many dependencies (greater than 2) to other services or "shift-left" to upstream support units (simplification, partial automation, description, transfer and training)produce customer-ready documentation (concepts, presentations, flowcharts, architectures, analysis results, action plans, decision templates, risks)creating training material and delivering trainingcommunicating and acting from the perspective of your counterpart. (UHDs, THD, end users, colleagues, team leaders, 3rd line, 3rd party providers in the context of ticket processing; provider control at the customer, manufacturer; management contact in general)has an active team-building effect through appreciative interaction, constructive feedback, knowledge and experience transfer, as well as quality control, role model effectactive familiarization with new technologies and processes (knowledge of several technologies)creation of automation scripts or toolssupporting solution architects in the creation of IT solutions within the scope of presales projectstechnical assessment of riskscreation of decision templatesoperating administrative processes according to guidelines (e.g. ITSM, CMDB, CATS, Skill-DB, travel expenses, leave, trainingwhat we expectcompleted training as an IT specialist or comparable experienceconfident use of the German language, both written and spokenEnglish language level B1 "Intermediate"acquisition of vendor certifications depending on customer or vendor requirements (e.g. CCNA for network teams, MSCA for MS teams, LPIC for data centers)complete knowledge, secure application and further development of the main processes (ITIL and operational processes)knowledge and practical application in a commercially available scripting language (e.g. Powershell, VBS, AutoIT, CMD, Java)Agencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      As Service Desk Analyst you'll have direct contact with customers on daily basis. If you would like to develop in an international environment and your command of Spanish and English is proficient, apply for this offer.what we offerfully remote work5400 gross + up to 5% of annual bonusbenefit package: private medical care, life insurance, sharing the costs of sports and cultural activities, meal passesemployee referral programcharity initiativesyour tasksbeing the first point of contact for our global customers - in fact, you are the face of the Service Desktroubleshooting technical/functional issueslog Incidents / Requests and maintain ownershiputilize our Knowledgebase, policies and processes to find solutionschallenge the status quo and help us constantly improvewhat we expectexcellent verbal, written and analytical skills in English and Spanish (B2 or above)desire to WOW the customerenjoy working in a team environmentpro-active and accountableinterest to learn and maintain/enhance knowledgeAgencja zatrudnienia – nr wpisu 47
      As Service Desk Analyst you'll have direct contact with customers on daily basis. If you would like to develop in an international environment and your command of Spanish and English is proficient, apply for this offer.what we offerfully remote work5400 gross + up to 5% of annual bonusbenefit package: private medical care, life insurance, sharing the costs of sports and cultural activities, meal passesemployee referral programcharity initiativesyour tasksbeing the first point of contact for our global customers - in fact, you are the face of the Service Desktroubleshooting technical/functional issueslog Incidents / Requests and maintain ownershiputilize our Knowledgebase, policies and processes to find solutionschallenge the status quo and help us constantly improvewhat we expectexcellent verbal, written and analytical skills in English and Spanish (B2 or above)desire to WOW the customerenjoy working in a team environmentpro-active and accountableinterest to learn and maintain/enhance knowledgeAgencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      Do you speak German and English? Would you like to develop yourself in an international environment? If so, apply for our offer!what we offersharing the costs of sports activitiesprivate medical carelife insuranceremote workmeal passessharing the costs of tickets to the movies, theateremployee referral programcharity initiativesannual bonus schemeyour tasksbeing the first point of contact for our global customers, in fact you are the face of the Service Desktroubleshooting technical/functional issueslog Incidents / Requests and maintain ownershiputilize our Knowledgebase, policies and processes to find solutionschallenge the status quo and help us to constantly improvewhat we expectexcellent verbal, written and analytical skills in English and German/Italiandesire to WOW the customerenjoy working in a team environmentpro-active and accountableinterest to learn, and maintain/enhance knowledgeAgencja zatrudnienia – nr wpisu 47
      Do you speak German and English? Would you like to develop yourself in an international environment? If so, apply for our offer!what we offersharing the costs of sports activitiesprivate medical carelife insuranceremote workmeal passessharing the costs of tickets to the movies, theateremployee referral programcharity initiativesannual bonus schemeyour tasksbeing the first point of contact for our global customers, in fact you are the face of the Service Desktroubleshooting technical/functional issueslog Incidents / Requests and maintain ownershiputilize our Knowledgebase, policies and processes to find solutionschallenge the status quo and help us to constantly improvewhat we expectexcellent verbal, written and analytical skills in English and German/Italiandesire to WOW the customerenjoy working in a team environmentpro-active and accountableinterest to learn, and maintain/enhance knowledgeAgencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      If you want to work for a leading independent provider of IT infrastructure services - this offer is for you!Work with 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.what we offercontract of employment100% remote workatractive salaryinternational work environmentsystem of flexible benefitsmulti-lingual working environmentwork from Monday till Friday between 8 am - 6 pmyour taskschange processing in the Owner role - mainly in the complexity "Complex" (see DEFINITION COMPLEXITY CHANGE.xlsx).technology or cross-service solution responsibility for design, implementation and fault clearanceresponsible for implementation of project requirements (concepts, BHBs, setup and handover of systems and services)technical leadership of smaller groups (up to 5 people)interface to UHDs, end users and 2nd line, 3rd party provider, manufacturer, provider control customer, business contact person at customer siteleading major incidents (> high impact) and problems as well as complex changes.cross-technology or cross-service end-to-end fault analysis using his personal network (systematic qualification and resolution of incidents, problems and MIMs with the involvement of the end user, the specialist departments, the manufacturer or other providers, compiling and leading temporary task forces)optimization and automation of business cases with many dependencies (greater than 2) to other services or "shift-left" to upstream support units (simplification, partial automation, description, transfer and training)produce customer-ready documentation (concepts, presentations, flowcharts, architectures, analysis results, action plans, decision templates, risks)creating training material and delivering trainingcommunicating and acting from the perspective of your counterpart. (UHDs, THD, end users, colleagues, team leaders, 3rd line, 3rd party providers in the context of ticket processing; provider control at the customer, manufacturer; management contact in general)has an active team-building effect through appreciative interaction, constructive feedback, knowledge and experience transfer, as well as quality control, role model effectactive familiarization with new technologies and processes (knowledge of several technologies)creation of automation scripts or toolssupporting solution architects in the creation of IT solutions within the scope of presales projectstechnical assessment of riskscreation of decision templatesoperating administrative processes according to guidelines (e.g. ITSM, CMDB, CATS, Skill-DB, travel expenses, leave, training)what we expectcompleted training as an IT specialist or comparable experience (3 years) or 2-3 years of professional experience in the 3rd line in the job title below (GOF Regular System Engineer) or in a comparable role.confident use of the German language, both written and spokenenglish language level B1 "Intermediate" (Common European Framework of Reference for Languages)foreign languages - depending on customer requirementsacquisition of vendor certifications depending on customer or vendor requirements (e.g. CCNA for network teams, MSCA for MS teams, LPIC for data centers)complete knowledge, secure application and further development of the main processes (ITIL and operational processes)knowledge and practical application in a commercially available scripting language (e.g. Powershell, VBS, AutoIT, CMD, Java)solution orientation and general helpfulness towards customers, colleagues, providers.ability to reflect and willingness to continuously develop, organize oneself and third partiesability to work conscientiously, commitment and resilienceability to build and maintain a personal network across organizations and with decision-makers at the client's sitemanaging major incidents (> high impact) and problems as well as complex changescross-technology or cross-service failure analysis using his personal networkcreating customer-ready documentation (concepts, presentations, flowcharts, architectures, analysis results, action plans, decision templates, risk assessments)optimization and automation of business cases with many dependencies (greater than 2) to other services or "shift-left" to upstream support units (simplification, partial automation, description, handover and training)creation of automation scripts or toolsAgencja zatrudnienia – nr wpisu 47
      If you want to work for a leading independent provider of IT infrastructure services - this offer is for you!Work with 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.what we offercontract of employment100% remote workatractive salaryinternational work environmentsystem of flexible benefitsmulti-lingual working environmentwork from Monday till Friday between 8 am - 6 pmyour taskschange processing in the Owner role - mainly in the complexity "Complex" (see DEFINITION COMPLEXITY CHANGE.xlsx).technology or cross-service solution responsibility for design, implementation and fault clearanceresponsible for implementation of project requirements (concepts, BHBs, setup and handover of systems and services)technical leadership of smaller groups (up to 5 people)interface to UHDs, end users and 2nd line, 3rd party provider, manufacturer, provider control customer, business contact person at customer siteleading major incidents (> high impact) and problems as well as complex changes.cross-technology or cross-service end-to-end fault analysis using his personal network (systematic qualification and resolution of incidents, problems and MIMs with the involvement of the end user, the specialist departments, the manufacturer or other providers, compiling and leading temporary task forces)optimization and automation of business cases with many dependencies (greater than 2) to other services or "shift-left" to upstream support units (simplification, partial automation, description, transfer and training)produce customer-ready documentation (concepts, presentations, flowcharts, architectures, analysis results, action plans, decision templates, risks)creating training material and delivering trainingcommunicating and acting from the perspective of your counterpart. (UHDs, THD, end users, colleagues, team leaders, 3rd line, 3rd party providers in the context of ticket processing; provider control at the customer, manufacturer; management contact in general)has an active team-building effect through appreciative interaction, constructive feedback, knowledge and experience transfer, as well as quality control, role model effectactive familiarization with new technologies and processes (knowledge of several technologies)creation of automation scripts or toolssupporting solution architects in the creation of IT solutions within the scope of presales projectstechnical assessment of riskscreation of decision templatesoperating administrative processes according to guidelines (e.g. ITSM, CMDB, CATS, Skill-DB, travel expenses, leave, training)what we expectcompleted training as an IT specialist or comparable experience (3 years) or 2-3 years of professional experience in the 3rd line in the job title below (GOF Regular System Engineer) or in a comparable role.confident use of the German language, both written and spokenenglish language level B1 "Intermediate" (Common European Framework of Reference for Languages)foreign languages - depending on customer requirementsacquisition of vendor certifications depending on customer or vendor requirements (e.g. CCNA for network teams, MSCA for MS teams, LPIC for data centers)complete knowledge, secure application and further development of the main processes (ITIL and operational processes)knowledge and practical application in a commercially available scripting language (e.g. Powershell, VBS, AutoIT, CMD, Java)solution orientation and general helpfulness towards customers, colleagues, providers.ability to reflect and willingness to continuously develop, organize oneself and third partiesability to work conscientiously, commitment and resilienceability to build and maintain a personal network across organizations and with decision-makers at the client's sitemanaging major incidents (> high impact) and problems as well as complex changescross-technology or cross-service failure analysis using his personal networkcreating customer-ready documentation (concepts, presentations, flowcharts, architectures, analysis results, action plans, decision templates, risk assessments)optimization and automation of business cases with many dependencies (greater than 2) to other services or "shift-left" to upstream support units (simplification, partial automation, description, handover and training)creation of automation scripts or toolsAgencja zatrudnienia – nr wpisu 47

    Thank you for subscribing to your personalised job alerts.

    Explore over 4 jobs in Poznan

    It looks like you want to switch your language. This will reset your filters on your current job search.