Together with our international client, we are looking for candidates who want to join the developing SSC in Warsaw. If you know German and English and want to develop in the Customer Service area, this offer is just for you!
what we offer- employment in an international organization which has a stable market position
- a chance for professional development
- work in an international environment
- private medical care
- benefit platform
- life insurance
- annual bonus system
- office location – quick and convenient public transport
- flexible time and hybrid work system (4 days from home, 1 day from the office in Warsaw)
- verification & processing sales orders in system
- resolving written customer inquiries concerning orders
- modification of sales orders in SAP
- managing product returns and claims
- taking part in testing new solutions and process improvement
- taking part in improving the process and the tools
- creating and updating appropriate process documentation
- experience in customer-/ after sales - service
- good knowledge of English (min. B1) and German (min. B2) level
- experience in work with SAP/SD module – an additional advantage
- experience in transitions – an additional advantage
- strong attention to detail and accuracy
- ability to learn quickly and pick up new skills
- self-management
- customer orientation
Employment agency entry number 47
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