For one of our clients - a company from the SSC sector with an office located in Gdansk, we are looking for experienced accountants for a senior role in the OTC department.
Are you curious and willing to know more details? We are waiting for your application.
what we offer
... - contract of employment
- flexible working hours
- hybrid work system
- private medical healthcare, life insurance, sports card
- transport tickets reimbursements
- holiday bonuses
your tasks
- allocating and clarifying payments
- dunning process of all overdue items
- securing on time customer payments and providing customers with requested documents
- setting up direct debits
- checking, creating and recharging invoices/credit notes
- bank reconciliation
- preparing reports
- building and maintaining good relationship with customers/business partners and other departments
- acting as a contact person for assigned market
- sharing knowledge and best practices within the team
- daily contact with Business Partners
- facilitating the identification and resolution of any customer disputes/queries
- performing root cause analysis
- identifying process improvement needs, providing possible solutions and actively taking
part in implementation - monitoring of agreed timelines for issue handling
- taking an active part in creating and keeping process documentation up to date
- handling escalated issue resolution
- supporting team leader with any operational tasks and ad hoc projects meeting the expected timeframe
- acting as a role model for the team members
- making sure agreed KPIs are on the required level
- providing training and support for new team members
- providing back-up for coordinator in workload distribution, administrative tasks and urgent escalations matters
what we expect
- good understanding of Order to Cash process
- minimum 3 years of experience in accounting department/accounts receivables
- ability to understand customers’/business partners needs
- knowledge of English language - level allowing business communication
- proactiveness
- ability to build and maintain relations with customers and business partners
- good command of Excel
- experience in working with ERP systems, preferably SAP
- good team player
- accuracy and attention to details
- problem-solving attitude and “can do” attitude
Employment agency entry number 47
