Do you have experience in travel and expenses and also team management? Would you like to take on new professional challenges?
Together with our international client we are looking for a Team Leader for Travel & Expenses department! Challenging work and growth opportunities in an international environment await you.
If you have a passion for managing a team and at the same time you are familiar with issues related to business travel and expenses, this offer is for you!
what we offer- Stable employment based on an employment contract
- Work in an international environment with a hybrid model
- Comprehensive medical care and Multisport card
- Development programs and annual salary review
- Subsidized meals (lunch card) and holiday bonuses
- Opportunity to learn English
- Development and well-being programs
- Develop and guide a team of coordinators specializing in travel and expense management, with a strong focus on exceptional customer service delivery.
- Establish performance targets emphasizing customer satisfaction and operational efficiency. Present these KPIs during operational reviews.
- Offer thorough training and support to team members on travel and expense policies, procedures, and tools to ensure they are well-prepared and confident in their roles.
- Assist in the creation and refinement of travel and expense processes, tools, and templates. Provide guidance and oversight to the team as required.
- Manage services across various countries, business units, and functions.
- Facilitate effective planning, collaboration, and information sharing with relevant stakeholders to ensure a smooth end-to-end process.
- Address and resolve issues promptly while maintaining high service quality.
- Build and maintain a high-performing, motivated team that consistently achieves key performance indicators (KPIs) and internal customer satisfaction.
- 3 to 5 years of experience in the travel and expense management sector.
- Proven fluency in English.
- At least 1 year of experience in a team leadership role or a similar position with demonstrated success.
- A university degree or higher vocational qualification in a relevant field.
- Strong communication and presentation abilities.
- Positive attitude with excellent interpersonal skills.
- Experience in Shared Services is a plus.
- Strong quantitative skills and proficiency in data analysis.
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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