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team leader with french or spanish.

job details

summary

    job details

    Do not hesitate and join one of the original pioneers in the BPO sector and a leader today. This is an exciting opportunity to supervise a newly developed team and play a fundamental part in its growth and success. 

    what we offer
    • opportunity to launch a new client with a strong global network of experienced colleagues
    • a permanent employment contract with an attractive bonus plan
    • opportunity to develop your skills and experience
    • extensive training and learning opportunities to grow
    your tasks
    • setting goals, delegating tasks, monitoring work progress
    • mentoring and training, conducting performance appraisals
    • providing SLA/KPI reporting to the delivery lead
    • participating in the improvement projects for the operational area
    • building a strong relationship with the client and handling client communications and escalations as appropriate
    what we expect
    • English knowledge at the C1 level
    • Additional European language knowledge - will be an asset 
    • have excellent analytical skills and be solution-oriented
    • previous supervisory experience and strong ability to coach, lead and inspire
    • proficiency with MS Office 

    Agencja zatrudnienia – nr wpisu 47

    Do not hesitate and join one of the original pioneers in the BPO sector and a leader today. This is an exciting opportunity to supervise a newly developed team and play a fundamental part in its growth and success. 

    what we offer
    • opportunity to launch a new client with a strong global network of experienced colleagues
    • a permanent employment contract with an attractive bonus plan
    • opportunity to develop your skills and experience
    • extensive training and learning opportunities to grow
    your tasks
    • setting goals, delegating tasks, monitoring work progress
    • mentoring and training, conducting performance appraisals
    • providing SLA/KPI reporting to the delivery lead
    • participating in the improvement projects for the operational area
    • building a strong relationship with the client and handling client communications and escalations as appropriate
    what we expect
    • English knowledge at the C1 level
    • Additional European language knowledge - will be an asset 
    • have excellent analytical skills and be solution-oriented
    • previous supervisory experience and strong ability to coach, lead and inspire
    • proficiency with MS Office 

    Agencja zatrudnienia – nr wpisu 47