Do not hesitate and join one of the original pioneers in the BPO sector and a leader today. This is an exciting opportunity to supervise a newly developed team and play a fundamental part in its growth and success.
what we offer- opportunity to launch a new client with a strong global network of experienced colleagues
- a permanent employment contract with an attractive bonus plan
- opportunity to develop your skills and experience
- extensive training and learning opportunities to grow
- setting goals, delegating tasks, monitoring work progress
- mentoring and training, conducting performance appraisals
- providing SLA/KPI reporting to the delivery lead
- participating in the improvement projects for the operational area
- building a strong relationship with the client and handling client communications and escalations as appropriate
- English and Spanish knowledge at the C1 level
- have excellent analytical skills and be solution-oriented
- previous supervisory experience and strong ability to coach, lead and inspire
- proficiency with MS Office
Agencja zatrudnienia – nr wpisu 47
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