job details
As Service Desk Analyst you'll have direct contact with customers on daily basis. If you would like to develop in an international environment and your command of French and English is proficient, apply for this offer.
what we offer
- fully remote work
- 5700 gross + up to 5% of annual bonus
- benefit package: private medical care, life insurance, sharing the costs of sports and cultural activities, meal passes
- employee referral program
- charity initiatives
your tasks
- being the first point of contact for our global customers - in fact, you are the face of the Service Desk
- troubleshooting technical/functional issues
- log Incidents / Requests and maintain ownership
- utilize our Knowledgebase, policies and processes to find solutions
- challenge the status quo and help us constantly improve
what we expect
- excellent verbal, written and analytical skills in English and French (B2 or above)
- desire to WOW the customer
- enjoy working in a team environment
- pro-active and accountable
- interest to learn and maintain/enhance knowledge
Agencja zatrudnienia – nr wpisu 47
As Service Desk Analyst you'll have direct contact with customers on daily basis. If you would like to develop in an international environment and your command of French and English is proficient, apply for this offer.
what we offer
- fully remote work
- 5700 gross + up to 5% of annual bonus
- benefit package: private medical care, life insurance, sharing the costs of sports and cultural activities, meal passes
- employee referral program
- charity initiatives
your tasks
- being the first point of contact for our global customers - in fact, you are the face of the Service Desk
- troubleshooting technical/functional issues
- log Incidents / Requests and maintain ownership
- utilize our Knowledgebase, policies and processes to find solutions
- challenge the status quo and help us constantly improve
what we expect
- excellent verbal, written and analytical skills in English and French (B2 or above)
- desire to WOW the customer
- enjoy working in a team environment
- pro-active and accountable
- interest to learn and maintain/enhance knowledge
Agencja zatrudnienia – nr wpisu 47