customer service specialist with finnish.

If you want to join a new Customer Service team, you feel comfortable speaking the Finnish language, and you would like to grow with the growth of the Nordic company in Wrocław - APPLY!

• Unique development opportunities being a key part of the new team
• Being a part of a Nordic company focused on people
• Only 1 meeting with the client in the recruitment process
• Quick start date - from May/June onwards
• Full benefits package (private medical service, sports card, life insurance)
• Annual bonus depending on job grade (7,5% or 10% of annual salary)
• Holiday bonus from the Social Fund Budget
• Hybrid working model during the first months of employment (the minimum of 3 days in the office and the maximum of 2 days at the HO per week), and then the Remote working model for the employees outside of Wrocław
• Training platform
• Extra budget (1800 PLN/year) for external training
• Employment contract directly with the client
• Relocation package (2000-4000 PLN as a one-time payment)

• Deliver accurate sales invoicing and miscellaneous invoicing 
• Handle master data requests related to customer master data
• Perform tasks related to sales invoice collection together in cooperation with the Business personnel and Finance collection team
• Management of purchase orders and delivery specifications, and verification of purchase orders for the B2B purchasing process in cooperation with the Business personnel
• Monitor B2B customer and vendor accounts together with Finance & Controlling
• Daily collaborate and communicate with internal and external stakeholders
• Support continuous improvement of customer service processes and ways of working

• You have proven experience in the corporate environment of 2-5 years or similar, Customer Service is the most preferable, but it is not a must-have
• You have a Finnish language proficiency in speaking and writing (B2 onwards)
• You have an English language proficiency in speaking and writing (B2 onwards)
• You are open for business trips, especially during the first months of employment (onboarding, training program, etc.)
• You have an approach consisting of effective communication, working as a team player, within the solution-oriented and customer-focused mindset
• If you have a know-how of working with SAP, ServiceNow, and Basware, it is nice to have
• If you speak other European languages (Swedish), it is a huge benefit

Employment agency entry number 47

this job offer is intended for people over 18 years of age