c/4 hana - crm architect, poznań

poznań, wielkopolskie
job type
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job details

poznań, wielkopolskie
experience level
powyżej 24 miesięcy

job type
job category
Information Technology
contract type
umowa o pracę
working time
pełen etat
work system


natalia lachowicz+48 609537703
reference number
/63/02/2020/NL - 62554

job description

Our client is a global leader in surface-finishing solutions. Through a comprehensive systems-and-solutions approach, the company delivers chemistry, equipment, and service to support diverse industries such as consumer electronics, especially mobile devices and computers; global automotive; communication infrastructure; and many other industrial end-markets. They are a critical partner to over 8,000 customers worldwide and a team of 4,000 experts in over 40 countries generating annual revenues of $1.2 billion (2018). They have manufacturing operations across Europe, the Americas, and Asia.

They currently have an excellent opportunity for a professional and experienced C/4 HANA – CRM Architect to join their team based in Poznan. You will report to the Company’s CIO and collaborate closely with Core Sales leadership team in Berlin.

Interested? Apply!

Localization: Poznań

what we offer

  • modern office environment in Poznan
  • flexible working time to cater your personal needs
  • permanent employment contract following successful completion of a probation period
  • compensation and benefits package, including attractive salary and discretionary bonus
  • highly conducive environment for personal and professional growth with global learning curriculum in place for constant development
  • culture of diversity and respect while collaborating with a team of professionals from around the world
  • while based in Poznan you will find yourself working closely with the Headquarter team in Berlin
  • you will be part of new Competence Centre which continues to be built! Take a chance to join the team in their continuous adventure!

your tasks

  • act as single point of contact for the international rollout of our CRM solution – SAP C/4 HANA
  • technical end to end ownership of complete CRM Architecture including functionalities, Interfaces, integrations (ERP, SAP SuccessFactors, Concur etc) and security concepts
  • own and maintain complete CRM environment – technical feasibility studies, Business Requirements, Functional requirements, User support, trainings and Super User roles and responsibilities
  • C/4 HANA solution consulting (for a specific applications : creation of business blueprint, solution designing, Implementation based on a blue print, creation of test cases, test scheduling and execution, key user training, go live support, and post go live support)
  • conduct periodic status checks with internal customers and teams to assess progress against plan, performs re-forecasts of project variables as necessary throughout project, and utilize project management methodologies and Agile/Scrum to support the project timeline
  • review of the SAP releases paired with a constant fascination for the latest SAP products around C/4 HANA and digitization
  • consult and brainstorm with business on C/4 HANA use cases, implementation and absorption in the organization worldwide

what we expect

Functional Experience

  • about 10 years of experience in project management, systems integration and software development or consulting
  • at least 5 years experience overall in CRM domain (SAP C/4 HANA/Salesforce/Dynamics)
  • at least 2+ years experience in hands on full lifecycle, production-scale C/4HANA implementations

Professional Training & Certifications

  • required undergraduate university degree, preferably in commerce, engineering, information technologies or equivalent training and job experience
  • SAP certification (CRM) highly preferred
  • agile or SCRUM certification highly preferred
  • strong English language skills both verbal and written. Other languages are plus


  • strong people and stakeholder management skills and competencies
  • building a Successful Team, Partnerships and Networks
  • building Trust and an effective Communication International Experience

International Experience

  • multicultural sensitivity and work in international environment and with global clients
  • ready to travel as and when required (max 10-20% of work in a month, to Berlin)

Employment Agency - registry number 47