customer service representative - contact center, zabierzów

posted
location
zabierzów, małopolskie
job type
permanent
apply now

job details

posted
zabierzów, małopolskie
vacancies
1
experience
12-24 miesiące

job type
permanent
job category
Customer Service & Call Center
contract type
umowa o pracę
job time type
pełen etat
job system
podstawowy

contact

aleksandra błasińska+48 +48 697 240 312
reference number
/3/04/2018/AB - 50563
apply now

job description

For an international company we are looking for a person for the position of Customer Service Representative with foreign European languages.

what we offer

  • Attractive salary
  • Benefit package including Sodexo package, private medical care, and life insurance
  • Numerous integration events

your tasks

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities
  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of English and other European language
  • Not afraid of facing new challenges or opportunities
  • With enthusiastic approach to team work and focus on internal and external customers

what we expect

• Knowledge of MS Office applications, especially Excel and PowerPoint is needed

• First working experience will be a huge asset for us

• Supportive international team environment


Employment Agency - registry number 47