customer service representative with english, kraków

kraków, małopolskie
job type
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job details

kraków, małopolskie
experience level
12-24 miesiące

job type
job category
Customer Service & Call Center
contract type
umowa o pracę
working time
pełen etat
work system


aleksandra łącka+48 +48 697 240 312
reference number
/147/05/2019/AŁ - 58329
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job description

For our client, part of global concern, which create new structures of business service centre in Cracow we are looking for candidates for the position of: Customer Service Specialist with English.

what we offer

  • permanent contract for 15 - 18 months
  • professional development in new structures (start-up)
  • possibility to co-create work environment, creating and implementing procedures 
  • modern, new office in the heart of the city
  • attractive salary depending on experience
  • private medical care
  • sports card
  • trainings 
  • holiday bonus
  • fresh fruits

your tasks

receiving and processing orders and inquiries from customers

providing orders to SAP

suggesting additional / alternative products or services

checking status and orders confirmation

solving potential delivery problems

dealing with possible complaints

tracking of products / orders

cooperating closely with logistic department

cooperating with the largest business customers of the company

what we expect

  • experience in order management/logistic/supplain chain or purchase area
  • experience in customer service will be advantage
  • very good knowledge of English
  • experience in SAP system is a plus
  • willingness to work in an international and dynamic environment
  • communication skills
  • independence in fulfilling daily task

Employment Agency - registry number 47