customer service representative with english, kraków

posted
location
kraków, małopolskie
job type
permanent
apply now

job details

posted
kraków, małopolskie
vacancies
1
experience level
12-24 miesiące

job type
permanent
job category
Customer Service & Call Center
contract type
umowa o pracę
working time
pełen etat
work system
podstawowy

contact

aleksandra łącka+48 +48 697 240 312
reference number
/147/05/2019/AŁ - 58329
apply now

job description

For our client, part of global concern, which create new structures of business service centre in Cracow we are looking for candidates for the position of: Customer Service Specialist with English.

what we offer

  • permanent contract for 15 - 18 months
  • professional development in new structures (start-up)
  • possibility to co-create work environment, creating and implementing procedures 
  • modern, new office in the heart of the city
  • attractive salary depending on experience
  • private medical care
  • sports card
  • trainings 
  • holiday bonus
  • fresh fruits

your tasks

receiving and processing orders and inquiries from customers

providing orders to SAP

suggesting additional / alternative products or services

checking status and orders confirmation

solving potential delivery problems

dealing with possible complaints

tracking of products / orders

cooperating closely with logistic department

cooperating with the largest business customers of the company

what we expect

  • experience in order management/logistic/supplain chain or purchase area
  • experience in customer service will be advantage
  • very good knowledge of English
  • experience in SAP system is a plus
  • willingness to work in an international and dynamic environment
  • communication skills
  • independence in fulfilling daily task

Employment Agency - registry number 47