customer service with slovenian, warszawa

posted
location
warszawa, mazowieckie
job type
permanent
apply now

job details

posted
warszawa, mazowieckie
vacancies
1
experience level
0-6 miesięcy

job type
permanent
job category
Customer Service & Call Center
contract type
umowa o pracę
working time
pełen etat
work system
podstawowy

contact

adrianna fic+48 697 580 236
reference number
/163/03/2019/AF - 57196
apply now

job description

Do you know Slovenian language and want to use it at work on daily basis? Read the advertisement and apply. We are waiting just for you!

what we offer

  • stable working conditions: full-time job contract
  • benefits: pirivate insurance, medical care and multisport card
  • partial meals financing
  • partial ZTM tickets financing
  • work- life balance
  • flexible working hours (between 8 and 10; 8 hours)

your tasks

  • Providing telephone and email support for customer service including financial queries, answering product questions and providing answers to basic technical questions
  • Independent processing of all kind of requests from our customers, partners and third parties, according to our SLA’s and quality requirements
  • Updating systems to reflect contract changes, including activating new services and changes to the customer status
  • Set-up and maintenance of new and existing customers in our systems, according to our SLA’s, processes and quality requirements

what we expect

  • Fluent Slovenian, English and at least comunicative Polish
  • Demonstrate problem solving, analytics and troubleshooting skills
  • Organizational and conceptual skills and a strong client focus
  • Customer service experience would be an asset

Agencja zatrudnienia – nr wpisu 47