fleet and sales administration team leader.

For our Client we are seeking a Fleet and Sales Administartion Team Leaders to join newly forming teams. This is a unique opportunity to work in a dynamic, international environment, where you will have a real impact on shaping commercial processes from the start.

Apply now and help us build the future of our sales administration!

• opportunity to be a part of a new drepartment with dynamic career path development,
• real impact in building new team and new process,
• full employment contract,
• hybrid work model,
• modern office,
• attractive benefits package (e.g. healthcare program, lunch card, sport card, cafeteria platform),
• attractive bonus system.

Sales and Fleet Team Leader:

• Team Leadership & Coordination: managing and mentoring a team of specialists, ensuring the best possible results,
• Billing Operations Oversight: supervise the creation and validation of billing documents (invoices, credit/debit memos); ensure proper execution of billing ; monitor monthly billing activities
• Pricing Validation & Uploads: supervise validation of pricing for sales orders and purchase orders; coordinate with pricing analysts and agents to ensure timely resolution of flagged pricing issues
• Reporting & Analytics: Generate and analyze monthly billing reports, including volume, accuracy, and turnaround KPIs,
• Compliance & Audit Readiness: ensure all billing activities adhere to legal, regulatory standards across EMEA
• Process Improvement: identify and implement process improvements to enhance efficiency and reduce errors.

Fleet Team Leader:

• Team Leadership & Coordination: managing and mentoring a team of specialists, ensuring the best possible results,; acting as an escalation point for complex customer issues, 
• Fleet administration: monitoring key performance indicators related to fleet operations
• Financial & administrative management: financial management, minimizing administrative costs; streamlining daily processes, including technical aspects, minimizing order processing times,
• Operational Excellence & Reporting: preparing and presenting reports to management; supporting internal audits

Sales Team Leader:

• Team Leadership & Coordination: managing and mentoring a team of specialists, ensuring the best possible results,
• Discount & Rebate Oversight: supervising the application and validation of discounts, monitoring the calculation and settlement of discounts
• Customer Claims Management: overseeing the registration and processing of customer claims; monitoring claims processing trends and proposing process improvements to reduce the number of claims and improve customer satisfaction,
• Operational Excellence & Reporting: ensuring compliance and integrity of customer data and transaction system; Prepare and present operational reports to management

• financial or economic education,
• 4 years of professional experience in customer service, finance or administration,
• experience in team management,
• very good knowledge of English (min. B2),
• knowledge of additional foreign languages ​​at B2 level will be an advantage, 
• knowledge of SAP, CRM, Freshdesk, Salesforce
• excellent analytical, communication and problem-solving abilities.

Employment agency entry number 47

this job offer is intended for people over 18 years of age