head of robotic process automation coe, wrocław

wrocław, dolnośląskie
job type
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job details

wrocław, dolnośląskie

job type
job category
Information Technology


aleksandra magońska+48 695 101 553
reference number
/643/10/2018/AM - 54781
apply now

job description

We've got an excellent proposition, our Client - one of the top employers and global leader on automotive and industrial markets, established the department within new Shared Service Center in Wroclaw. The company is looking for IT specialists for her new teams. 

what we offer

  • long-term, stable employment
  • work in start up SSC
  • a real influence on the shape and development of the new team
  • market remuneration
  • the modern office in the center of Wroclaw
  • package of benefits ... and much more ;)

your tasks

  • manage the operational CoE team that builds and maintains robotic software automation
  • coordinate and control the realization pipeline of requests as well as the day-to-day operations of software automation already in production

in detail:

  • perform demand management and take over responsibility for the routing of new requests to RPA CoE developers/ process analysts
  • take accountability for the identification of continuous improvement opportunities within existing robotic workforce and adherence to RPA SLAs
  • coordinate the capacity and resource management of the RPA CoE team
  • communicate results, statuses and progress of the solution creation to stakeholders as part of the RPA decision board and reporting
  • perform an overall management of the execution of automated process delivery, maintenance, reporting and vendor release management
  • monitor and analyse KPIs, goals and CoE activities
  • resolve RPA-related issues escalated by the RPA CoE team, business units and other stakeholders
  • ensure the creation of training materials for technical RPA training and coordinate adherence to quality improvement initiatives (CoE standards and tools)
  • ensure the continuous development of the CoE RPA

what we expect

  • a college/university degree in information technology, business informatics or comparable vocational experience
  • you have already been working in a management position and bring the respective experience
  • you are experienced in IT and process environment
  • knowledge in RPA would be helpful
  • good oral and written communication skills in English as well as good interpersonal abilities are required
  • basic German skills would be an advantage

Employment Agency - registry number 47