it alert specialist, warszawa

warszawa, mazowieckie
job type
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job details

warszawa, mazowieckie
experience level
powyżej 24 miesięcy

job type
job category
Information Technology
contract type
umowa o pracę
working time
pełen etat
work system


ewelina dyśko+48 607305203
reference number
/564/04/2021/ED - 69771

job description

If you want to work 100% home-office and be responsible for global IT support join my client's alert department.

Are you familiar with Microsoft Windows Server platforms, including Active Directory and PowerShell? If yes -  you're the person I'm looking for!

what we offer

  • Private medical care
  • Sports, restaurant and occasional cards
  • Relevant salary adequate to your skills and experience 
  • Experience in an international organization and opportunity to use and develop english languages
  • Great work atmosphere full of respect and partnership

your tasks

  • Monitoring and solving problem f.g. alerts coming from both Infrastructure equipment as well as external IT Suppliers.
  • Acting as technical IT support, taking ownership and responsibility of each incident and request to ensure the best customer experience
  • Help and knowledge sharing with other team members: providing internal technical support to our employees globally 
  • Professional handling alerts, incidents and requests with collaboration with other teams (with agreed SLA and processes )
  • Acting as a point of contact for Serious Cyber Security Incidents
  • Control backup system

what we expect

  • 1/2 year in a similar position
  • Fluent spoken and written English 
  • Ready to work on 3 shifts 24/7 (6:00–14:00; 14:00–22.00; 22:00–6:00) 
  • Ability to operate in dynamic situations and successfully handle multiple priorities 
  • Readiness to make decisions and to take responsibility and actions
  • Knowledge and experience of: IT processes (ITIL/Prince2), security in IT (incl. security assessment and reporting), virtual machines and Citrix environment, LAN/WAN/WLAN , Microsoft Windows Server platforms including Active Directory and PowerShell

Agencja zatrudnienia – nr wpisu 47