junior client onboarding analyst, olsztyn

olsztyn, warmińsko-mazurskie
job type
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job details

olsztyn, warmińsko-mazurskie
experience level
0-6 miesięcy

job type
job category
Information Technology
contract type
umowa zlecenia
working time
pełen etat
work system


klaudia marczak+48 667961945
reference number
/612/03/2021/KM - 69074

job description

The Client Onboarding and Servicing within Institutional Clients Group (ICG) is responsible for facilitating end-to-end client onboarding and maintenance. The Client Onboarding Team have responsibility for ensuring swift and efficient onboarding as well as offboarding clients.

The candidate will be responsible for providing clients with a solution to accommodate customers within two days, while maintaining the necessary regulatory and documentation controls.

what we offer

•The position gives opportunities for getting experience in cooperating with global community, developing linguistic skills, familiarizing with broader scope and understanding of global businesses.

•Opportunity for unique trainings related to financial aspects as well as improving other skills.

•Participating in the unit’s projects, in implementing new solutions and streamlining processes

your tasks

  • Processes client’s requests related to system set up including account openings/closures/maintenances both as a Maker and as a Checker with highest accuracy and with upholding internal SLAs.
  • Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
  • Provides response to client and internal inquiries.
  • Documents operation procedure updates.
  • Verification and authorization of data entered in the systems.
  • Ensures all queries are dealt with in an efficient and timely manner.
  • Escalates urgent / risk issues through the appropriate escalation channels.
  • Assists in the implementation of validated process improvements.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and organization safeguarding, its clients and assets.

what we expect

•Good knowledge of English and high standard of written and oral communication skills

•Strong teamwork skills in a small local setting, as well as across different geographic locations.

•Must possess good communication skills with the ability to be assertive

•Effectiveness, strong engagement in work

Agencja zatrudnienia – nr wpisu 47