middle office manager, wrocław

wrocław, dolnośląskie
job type
apply now

job details

wrocław, dolnośląskie
experience level
powyżej 24 miesięcy

job type
job category
contract type
umowa o pracę tymczasową
working time
pełen etat
work system


joanna skrzypczyńska+48 +48 697 700 393
reference number
/217/08/2019/JS - 60033

job description

Are you interested in work with many challenges in a multinational banking and financial corporation? If your answer is yes, this offer from our Client is for you!

what we offer

  • contract of temporary employment
  • competitive salary
  • excellent opportunities for training, growth and professional development
  • opportunities to engage in diverse projects due to growth of business migrations
  • a multitude of opportunities to get involved in additional charity projects
  • a collaborative culture and great teams

your tasks

  • manages a team of Middle Office staff responsible for researching and analyzing transactions on behalf of assigned clients
  • handles reconciliations and inquiries
  • responsible for oversight of processing, trend analysis, client engagement, TPG review (SLA), process improvement, industry specialist, architecturally aware, incident management, and on shore recovery (processing)
  • manages the performance of assigned staff and sets team priorities
  • manages day to day work of Middle Office team responsible for researching and analyzing transactions on behalf of more complex assigned clients
  • manages relationships with assigned clients and ensures all questions are answered and issues with transactions are resolved
  • manages processes and provides oversight of team to ensure that records are maintained in accordance with departmental policies and procedures
  • communicates with internal stakeholders and clients to ensure needs are being addressed by the Middle Office function and provides input to Unit Managers
  • supports evaluation of new clients and determine how to allocate that client against the various teams
  • makes decisions on how to implement new clients in relatively straightforward situations
  • provides input to Unit Managers
  • recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team
  • receives input from Middle Office Team Leader
  • manages a team of Middle Office staff. Responsible for the achievement of team goals and objectives, talent management and supervision of Middle Office staff 

what we expect

  • bachelors degree in finance or the equivalent combination of education and experience is required
  • 4-5 years of total relevant experience in accounting with at least 1 years of management experience preferred
  • very good knowledge of English language

Employment Agency - registry number 47