online store site merchandiser, warszawa

The mission is to profitably showcase our technology and illuminate our innovation story, by transforming the buying and ownership experience for our devices, software and services. As we grow our online Stores business in CEE & MEA, we’re looking for an energetic, motivated and results-driven Site Merchandiser with site optimization, digital marketing and deep ecommerce expertise.

what we offer

• A culture of growth and development with a training budget.
• We work remotely.
• 18 month contract of employment.
• Opportunity to work in an international, multi-cultural environment.
• Ambitious role in a global company.
• Flexible working conditions.

your tasks

What you will impact:

Your role as the Online Store Site Merchandiser CEE & MEA is to plan and drive online performance and customer satisfaction by managing our Store site experience and sales conversions in partnership with site production, user experience and marketing teams covering our Store in CEE & MEA.

The successful Site Merchandiser will combine a detail-oriented approach to tasks with an interest in understanding what drives customers to purchase.

Key responsibilities include the following:

• Building and maintaining the Site Merchandising content plan and aligning with local & regional stakeholders to ensure key products, promotions and customer messages are present.
• Ownership of the end to end customer journey and ensuring products, services, sales motions and customer messages are clear and accurate.  
• Creating thorough and accurate briefs via merchandising tools to ensure Site Operations and Production teams can build to specification. 
• Conducting regular and thorough ‘shop the store’ and QA checks to ensure strong execution and a smooth customer experience. 
• Analyze site metrics and related data to identify opportunities to improve conversion rate and drive revenue growth across assigned product categories, upsell and cross sell motions.
• Use analytics tools, customer verbatim and market trends to turn data into insights and share with the worldwide Stores team.
• Partner to develop and implement ‘test and learn’ frameworks to optimize site performance and site experience.
• Keep up-to-date with online and ecommerce marketing trends in the region and globally, and develop programs and testing solutions to optimize site performance
• Partner with key stockholders to influence and coordinate merchandizing activities required for store category management, demand generation, targeted traffic, EDMs, social.

what we expect

• 3-5 years of ecommerce experience in driving site merchandising, digital marketing or similar disciplines
• A deep understanding of e-tailers and ecommerce in CEE/MEA, both current and emerging, with the ability to translate marketing needs into program execution to drive store performance
• Deep familiarity with customer data and consumer insights; high degree of comfort with sales data analysis
• Excellent communication skills tailored for audience and context in English with other language skills a preference.
• A character that exemplifies strong values including integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect
• Passionate about the customer with a strong interest in understanding and driving user behavior
• Analytical and process-oriented, comfortable learning data analysis tools
• Comfortable in a fast-paced, dynamic environment
• Positive, energetic attitude
• Willingness to be flexible and pivot across multiple tasks as necessary