order management specialist with spanish or french, warszawa

posted
location
warszawa, mazowieckie
job type
permanent
apply now

job details

posted
warszawa, mazowieckie
vacancies
1
experience level
powyżej 24 miesięcy

job type
permanent
job category
Customer Service & Call Center
contract type
umowa o pracę
working time
pełen etat
work system
podstawowy

contact

patryk mazur+48 534482978
reference number
/377/04/2021/PM - 69588

job description

Would you like to join professional team in the international company? Can you speak Spanish or French and also know English? Do you have an experience in customer service and SAP system is familiar to you? This offer is perfect for you! Do not wait, apply now!

what we offer

  • stable employment
  • opportunity to develop yourself in the international company
  • training with and experienced team
  • bonus system (extra 500 PLN Brutto to every payout)
  • friendly atmosphere
  • opportunity to use your language
  • necessary equipment
  • attractive salary


your tasks

  • effectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experience
  • analyse account discrepancies to ensure the customer account is enabled for payment
  • efficiently generate and distribute invoices to customers
  • effectively analyse all outstanding customer aging to identify collection priorities. Engage with customers by phone or email to prompt collections using market best practices. 
  • effectively monitor and resolve all sales orders & sales interface issues (outbound)
  • review key metrics & communicate to stakeholders to ensure KPIs are being met

what we expect

  •  fluency in Spanish or French
  •  good level of English 
  • minimum 1 year experience in O2C with knowledge of customer service
  • experience with SAP system

Agencja zatrudnienia – nr wpisu 47