technical skills development specialist, kraków

kraków, małopolskie
job type
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job details

kraków, małopolskie
experience level
powyżej 24 miesięcy

job type
job category
Information Technology
contract type
working time
pełen etat
work system


anna popiołek+48 667410083
reference number
/496/03/2021/AP - 68948

job description

The Customer Experience Academy (CXA) is a team focused on incubating, launching, growing and evolving talent for the Customer Experience organization. CXA collaborates with the business to design, build and implement emerging talent and professional development programs. We are seeking a talented “Technical Skills Development Specialist” for the EMEAR Region. In this role you will assist in developing key technical competencies for multiple roles.

what we offer

  • opportunity to fulfill your potential with professional development in a growing business
  • attractive salary base on your professional experience and skills
  • temporary contract for 1 year
  • flexible working hours
  • working in an international work environment

your tasks

  • delivering training in accordance with CX Academy standards
  • development and implementation of educational material and curriculum. Planing, implementation, and administering of education programs
  • maintainance of expertise in subject area and recommending improvements to curriculum design in collaboration with corresponding stakeholders
  • consulting and collaborating with the CXA leadership in the region
  • consulting and collaborating with peers in technical development around the globe to drive a globally consistent and locally relevant approach to developing business relevant technical competencies.
  • planing and implementation of course materials, including lab topologies for different technical trainings

what we expect

  • excellent presentation and training skills
  • passion to teach and coach people
  • strong interpersonal communication skills, both written and oral
  • collaboration skills: ability to work both independently with minimal supervision and as a collaborator with variety of stakeholders and cross-functional partners
  • working knowledge of networking and associated technologies
  • implementing and administering CCNA
  • implementing and operating Enterprise Network Core Technologies (ENCOR)
  • developing applications and automating workflows using Platforms (DEVASC)
  • implementing Enterprise Advanced Routing and Services (ENARSI)
  • at least 3 year of training delivery experience

Agencja zatrudnienia – nr wpisu 47