sales admin specialist (front office) with italian, english and polish.

Invitation to a Career Transformation: Building Regional Capabilities in Poznan We are seeking Qualified Specialists and Experienced Leaders to join newly established, strategic teams in Poznan. In partnership with BRIDGESTONE, the global industry leader, we are developing a high-impact operational structure to support the company's European operations.  Successful candidates will serve as an integral component in the transition adn establishment of critical processes being relocated from other regions. You will join a newly formed, dynamic team from its inception, actively contributing to the development of its organizational culture. If you are driven by complex challenges and eager to have an impact, this is your opportunity to define your career within a truly world-class organization.  We encourage you to apply and become part of this story. what we offer

• stable employment - employment based on a permanent employment contracthybrid model - enjoy flexibility with 

• 3 days remote work and 2 days in the office (hybrid work model after a 3-month onboarding period)

• attractive financials - competitive salary, plus a performance-based semi-annual bonus

• real growth potential - dynamic career development and vast opportunities within our newly established company structures

• our benefit package:

• • additional day off - „day on u” - an extra day off for you to take care of your health and do preventive examinations.
  • co-financing for training & studies - support for your professional development through co-financing of studies, courses, and workshops (after 1 year of working)
  • lunch vouchers - a regular salary supplement in the form of lunch vouchers
  • life insurance - protection for you, with the option to extend coverage to your spouse and adult children
  • private medical care - access to wide-range medical packages, with costs partially covered by the employer
  • multisport card - access to sports facilities for you and your loved ones (spouses, children, or partners)
  • mybenefit cafeteria system - employer-funded points on a platform that you can exchange for attractions, vouchers, or training
  • tire discounts - preferential terms for purchasing car, motorcycle, or bicycle tires after one year of work
  • jubilee awards - special recognition for your seniority after 5, 10, 15, and 20 years of servic

 

...and that’s not all! We have many more exciting perks and surprises waiting for you to discover! 

your tasks

You will support commercial operations by ensuring accurate and timely execution of sales conditions, including discounts, rebates, and customer claims. You will maintain data integrity in SAP and related systems, enabling smooth sales processes and compliance with internal and external standards. You will collaborate closely with pricing, finance, and master data teams, and represent the unit during audits.

Responsibilities:

• Administering standard and tactical discounts, including pre-order schemes and special price conditions in SAP
• Maintaining rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds
• Monitoring accruals and ensuring proper reporting and reconciliation
• Collaborating with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting
• Supporting automation initiatives and participating in testing of rebate settlement flows and memory optimization
• Maintaining documentation for audit and compliance purposes
• Managing customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures
• Coordinating with other teams to validate claims and issue credit/debit notes in a timely manner
• Ensuring accurate input and maintenance of customer master data in collaboration with the Master Data team
• Supporting monthly closures and reporting activities and driving continuous improvement initiatives in sales administration processes

what we expect

Education, Master, other certification:

• University degree in business, economics, or related field

Experience:

• 2–4 years of experience in sales administration or customer service

Technical Skills:

• Proficiency in SAP and rebate management tools such as Pricefx and xSuite
• Strong analytical and organizational skills
• Experience with claims workflows and credit note issuance (preferred)
• Familiarity with EMEA regional pricing and compliance standards (preferred)
• Ability to work in a matrix environment and manage cross-functional coordination (preferred)

Languages Skills:

• Italian C1
• Polish B2
• English B2

Soft/Behavioral Skills:

• Attention to detail and accuracy
• Strong communication and collaboration skills
• Ability to manage multiple priorities and meet deadlines
• Problem-solving mindset and continuous improvement orientation
• Adaptability to work in a dynamic, matrix environment

 

Employment agency entry number 47

this job offer is intended for people over 18 years of age

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