account manager.

Location: Kraków, Hybrid

Travel Requirement: Occasional travel (a few times in a month to different cities for client meetings)

Permanent role 

Job Summary:
The Account Manager is responsible for managing and growing client relationships while driving business expansion. This role focuses on understanding client needs, delivering value-driven solutions, and ensuring long-term partnerships. The position requires limited travel to meet clients and support relationship development.

Key Responsibilities:

• Manage and nurture relationships with assigned clients to ensure high satisfaction and retention
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly
• Identify opportunities to grow existing accounts and contribute to overall business development
• Collaborate with internal teams to deliver solutions aligned with client expectations
• Prepare and present proposals, reports, and performance updates to clients
• Conduct monthly client visits across different cities to strengthen relationships and support business growth
• Monitor client feedback and market trends to recommend improvements or new offerings

Required Skills & Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (preferred)
• Proven experience in account management, client servicing, or business development
• Strong communication, negotiation, and relationship-building skills
• Ability to manage multiple client accounts effectively
• Willingness to travel occasionally (once per month)
• Proficient in MS Office and CRM tools
• Polish/English required

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