8 jobs found for customer service

For our Client, a leading player in the shipping industry, we are currently looking for a Customer Support Analyst with German. If you communicate fluently in German and you are interested in technological innovations - apply!what we offerEmployment contractRemote work (also after the pandemic)Private medical serviceLife insuranceSports benefitClear career paths your tasksDevelopment of the client's technology along with the implementation of new solutionsSupport and implementation of functionalities in the area of billing, shipping and visibilityTechnical consulting and analysis of customer requirementsSupport of the Customer Service Department what we expectVery good knowledge of German and English (both written and spoken - minimum B2 level)Information Technology degree (or similar) or knowledge in this areaGood MS Office skills (Excel especially) Agencja zatrudnienia nr wpisu 47

Are you at the beginning of your career and proficient in both English and Polish? Do you wish to deliver amazing customer support within hair and beauty, as well as have a role with a lot of responsibility? Awesome! Our client start exciting stage of development and are looking for someone to join in and help our continued growth as we now enter the Polish market. Are you ready to take the next step in your career? If so, keep on reading!what we offeronline recruitment process,work in 8-16/9-17 in the center of Warsaw, temporary employment contract,participation in international projects.your tasksAs a customer service representative, you will get the opportunity to have a key position in the continued growth into Poland:through chat, mail, and phone you will help customers with questions about delivery, returns or other technical problems,you are also the customer's personal adviser and beauty expert! no matter what, you are constantly striving to provide top-notch service and there are few things that make you happier than when you exceed a customer's expectations,work in a small, committed, freshly started team of 3 people (translator, customer service and team manager) which means a lot of responsibility, but also the opportunity to influence the development as the office grows,team will take joint responsibility for all marketing, customer service and, above all, translation tasks, and in time you will get more specific tasks in your different roles. In other words, a fantastic opportunity to develop in a fast-growing company!what we expectyou have excellent English and Polish language skills in both speech and writing,learn new IT systems quite easily,you are interested in the hair and beauty industry,preferably have some experience from customer service and it is a plus if you have worked with marketing and translation before as well,you are:a person who lives and breathes services,confident in a role that involves a lot of responsibility and influence,proactive and enjoy working in a tight team where everyone helps each other,great at building relationships and see communication as one of your main strengths,ready to work in an exciting environment characterized by growth and quick decisions,interested in all parts of the role and look forward to a broad role at first and then focusing on customer service over time.Agencja zatrudnienia – nr wpisu 47

For our Client, a global leader in the manufacturing industry, we are currently looking for a Customer Data Management Specialist with German.what we offerprivate medical carelife insurancemultisport cardopportunity to work remotely in the current pandemic perioda unique organizational culture focused on cooperation and problem solvingprofessional training and start-up packageyour taskshandling monitoring of requests and queriestaking care of customer data management casesSAP software operations (creating new accounts for clients, updating existing accounts)other duties related to the CDM areawhat we expecthigher education degreefluency in English (spoken and written)knowledge of German (at least B2 level)min. 1 year of work experience (preferable: finance, customer service, MDM, CRM, reporting, pricing ) Agencja zatrudnienia nr wpisu 47

For our Client, an SSC company, which will be building new Customer Service structures in Cracow we are looking for the Candidate for the position of Customer Service Representative with German!what we offercompany laptop,working from home possibilities and flexible working hourspersonal development opportunities,international environment,attractive salary, bonuses, and benefits package including Luxmed, MyBenefit System (Multisport or Cafeteria), private insurance, entertainment events, and many others,good atmosphere at work and comfortable working environment,opportunity to build up your expertise through coaching, soft skills, and training sessions.your tasksproviding telephone and email support for customer serviceanswering product questions and providing answers to basic technical questionsresolving and follow up on customerdeliver the highest levels of customer experience in accordance with Company standards and targetswhat we expectfluency in German good level of English minimum 6 months of experience in customer service/ administration/ complaintsAgencja zatrudnienia nr wpisu 47

For our Client, a global leader in the manufacturing industry, we are currently looking for a Customer Service Specialist with French.what we offermarket remunerationprivate medical carelife insurancemultisport cardretirement schemeprofessional training and onboarding packageopportunity to work remotely in the current pandemic perioda unique organizational culture focused on cooperation and problem solvingyour tasksResponding to customer contact via defined channelsLiaise with the business on customer relationship management via Salesforce functionalitiesRegistration and consideration of customer complaints.Responsible for monitoring work queues for new requestsResponsible for completing assigned tasks within SLA targetsResponsible for escalation of issues if neededContinuous improvement of processesOther activities delegated by direct supervisorwhat we expectBachelor's degree or higher from an accredited universityAt least 1 year of equivalent work experience in Complaints Handling, Customer Issue Resolution, Operations, Customer Service.A minimum B1 level of French is requiredA minimum B2 level of English is requiredPrevious experience working with SAP (especially OTC module)/ SalesForce is an additional assetAgencja zatrudnienia nr wpisu 47

Do you speak German/French and English? Apply and become a customer service specialist for a major global leader of designer fashion and lifestyle accessories!what we offer100% remote workattractive salary (5400 pln gross per month)system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)multi-lingual working environmentyour tasksproviding a premium brand experience and service to eCommerce customersassisting customers with purchasing products, order enquiries and after sales enquiries via phone, chat and e-mailparticipating in product promotion campaignscommunicating key consumer feedback to Team Leaders within the Customer Experience Teamwhat we expectadvanced English + German/French skills (B2 level or above)high school diploma or equivalentcustomer service experience (retail, shared services background preferred)good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the InternetSAP/ERP knowledge would be an advantage, but not essentialAgencja zatrudnienia nr wpisu 47

Customer Service Representative is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. This job sits across the Deal Management and Order to Cash forming a critical part of the Customer Fulfilment Cycle. It delivers end-to-end customer support, from contract and account set-up, through to order and payment. CSS provides Consistent, Adaptive, Reliable and Easy experiences to our customers. what we offera temporary employment contracta collaborative, flexible, dynamic and very supportive working culturework for a leading company int he fuel industryoportunity to gain experienceremote work durning COVID -19 epidemicadditional Medicover packagesalary approx. 4000 gross your tasksThis role may focus on some or all the accountabilities below, depending on the respective business size and complexity:deal Management (accountable for Bid and Tender, Contract Management, Pricing, Master Data, Data Integrity Management, enforcing companys policy and contracts, Ensuring compliance)order to Cash (responsible for Order Management, Touchless Support and Set-up, Dispute Management, Credit Management, ensuring invoices are correct and paid on time, Building strong relationships and creating partners (customers) for life, understand customers issues and to drive resolution and improvements)sales Support (Manage existing customer portfolio of business, Manage customer relationship virtually, Analyst P&L reports and identify, manage areas of underperformance, Champion the SPANCOP sales process with a strategic mindset, Manage key sales process steps as agreed with respective business, Data-driven sales recommendation) what we expectCritical to the success of this role is to demonstrate strong Customer Language Proficiency and experience in managing Customer Relationship and Customer Success. Additionally, you will have:working proficiency in Englishstrong Communication and Influencing skillsprevious experience in data Analytics & Insights and Digital environmentdemonstrated ability and commitment to build Customer Successknowledge of Customer Centric Design A good understanding of Commercial & Economic Acumen and Value Chain methodologythe ability to lead and drive Continuous Valuesattention to details when dealing with Data Management and high focus on Complianceproven experience in Contract ManagementAgencja zatrudnienia nr wpisu 47

If you speak English and want to develop your career with one of the international companies in the IT industry - apply now!what we offerCompetitive paymentGerman language lessonsGood development opportunitiesPrivate medical health care benefitsFixed-term contract for two yearsyour tasksProviding a high level of customer service to customers via phone, email, and web-chatProcessing customer transactions, e.g. orders, quotes, returns, follow-up on customer service experience with customers, providing information about the availability of stock, cross-selling and up-sellingMonitoring delivery dates and quality of deliverySupporting local customer service teams in EMEAwhat we expect1-2 years customer service experienceHigh school degree or University degreeVery good knowledge of Polish and English languages (min. B2 level)MS Office skillsGood knowledge of the German language is an additional asset Agencja zatrudnienia nr wpisu 47