If you feel comfortable speaking Italian, have proven experience in Credit & Collection (Accounts Receivable), and would like to join a global healthcare brand in Wrocław - APPLY!
what we offerGreat challenges working with B2B clients from the EMEA region (healthcare industry)
A smooth transition from Italy to Poland, offering vast possibilities for development
Working with cutting-edge technologies like Salesforce, Oracle, Getpaid, and the MS Office suite
An efficient 1 stage recruitment process
Quick start date - from 1st September/1st October 2025 onward
A flexible working model (minimum of 1 day per month in our Wrocław office)
Flexible working hours (8:00/9:00 - 16:00/17:00)
Daily use of foreign languages (English and Italian)
Private medical care (individual and family packages)
Group insurance (in PZU)
Sports card - MultiSport (for you and your loved ones)
Online cafeteria - benefit platform (discounts e.g. for cinema tickets)
The person in this position is responsible for the service related to minimization of exceedances / inconsistencies of credit limits; creation and maintenance of reports; supporting the exchange of information related to the compliance with payment plans
- Responsible for completing assigned tasks within SLA targets
- Coordination of respective queue or issue resolution, cycle time, leveraging workload within a team to meet or exceed Service Level Agreements
- Responsible for reporting activities and SOX control
- Train/consult internal customer to obtain proper inputs
- Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
- Provide reports to assigned business team to enable end-to-end process visibility
- Identify opportunities to improve data quality & reduce cycle time
- May include training and deployment support pre and/or post go-live
- Continuous improvement of processes and Lean Six Sigma project coordination
- Positively contributes to and supports team efforts and objectives
- Proven experience (around 2-4 years) in a corporate environment in Accounts Receivable and/or Customer Service with elements of Credit & Collection
- Proficiency in English and Italian on a B2 level onward (speaking and writing)
- Bachelor's degree or higher from an accredited university (or just studying)
- Proven experience with Oracle and Salesforce is nice to have
- Availability to start working immediately/with 2 weeks/1 month of notice period is beneficial
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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