credit control team leader.

For our Client, we are now looking for a Credit Control Team Leader with Spanish to join a newly formed team. This is a unique opportunity to work in a dynamic, international environment where you will have a real impact on shaping and optimizing finance processes for Spanish-speaking markets.

If you have the experience in team management and want to have a real impact on the company's operational success, apply now and help us build the future of our customer service department!

• opportunity to be a part of a new department with dynamic career path development
• real impact in building new team 
• full employment contract
• hybrid work model
• modern office in the centre of Poznań
• attractive benefits package (e.g. healthcare program, lunch card, sport card, cafeteria platform)
• competetive salary with attractive bonus system

• managing the activities of credit approval and collections, applies policies and maintains supporting processes and procedures 
• lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization’s policies and standards as well as relevant regulations and laws
• monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts 
• negotiates collateral and security arrangements where needed 
• supports collection procedures and fields collection escalations by visiting key clients
• identifies target accounting to focus on improving payment habits while increasing sales through security transactions
• manages and prepares dashboards to monitor key performance indicators 
• supervise approval of credit applications
• secure all necessary procedures required to grant and execute collaterals such as bank guarantees, deeds, etc.
• prepare monthly accounts and customer aging reports for the finance department 
• respond to inquiries from customers, and research/resolve outstanding credit issues 
• assist in developing new credit policies and procedures 
• maintain credit invoice and supporting documentation files 
• review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required 
• perform analytical review and reporting within accounts receivable
• liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization’s overall customer relations strategy

• Bachelor's Degree in Accounting, Finance, Business or related field
• prior supervisory or management professional experience 
• prior collections and A/R experience, including knowledge of regulations and compliance requirements 
• English and Spanish language skills (min. B2 level)
• progressive credit experience in a sales or similar environment 
• SAP experience - nice to have
• advanced Financial Statement analysis 
• proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel experience with credit rating tools
• excellent verbal and written communications skills
• ability to communicate and negotiate with all levels within the organization, customers, and vendors
• ability to maintain accuracy in a very detailed work environment, highly detail oriented

Employment agency entry number 47

this job offer is intended for people over 18 years of age