Are you passionate about the power of clear and effective documentation? Do you want to play a key role in shaping how a global team accesses and utilizes critical information? We are seeking a Documentation Specialist to join our P&C Product Team in Krakow and drive improvements in our documentation processes, ensuring they are not only user-friendly but also ready for the future of AI!
what we offer
... - work in hybrid mode (3 days a week remotely);
- Randstad Plus perks package: sports card and medical care at an attractive price;
- lunch vouchers of PLN 250 every month;
- semi-annual bonus;
- temporary employment contract (till the end of 2025)
your tasks
- collaborate with GPOs and Knowledge authors to systematically catalog existing documentation;
- ensure all documentation is current, accurate, and consistently updated to reflect process changes and new information;
- optimize all documentation for AI integration and searchability;
- apply metadata and tagging to documentation to enhance AI processing and retrieval;
- work closely with the GBS Knowledge team to champion and implement best practices in document copy, style, and formatting;
- provide guidance and training to stakeholders on documentation standards and tools;
- evaluate existing documentation for accuracy, clarity, and completeness;
- re-author, rewrite, or restructure documentation as needed to meet established standards and improve usability;
- identify opportunities to streamline and improve documentation processes.
Compliance; - ensure all documentation adheres to organizational policies, procedures, and regulatory requirements.
what we expect
- fluent spoken and written English;
- significant experience in documentation management and optimization;
- strong analytical and organizational skills;
- ability to influence stakeholders and drive change, ensuring alignment with organizational goals and best practices;
- keen interest in AI and technology;
- understanding of working in a corporate enterprise environment;
- ability to establish and optimize processes, ensuring efficiency, compliance, and continuous improvement;
- excellent communication and collaboration skills;
- proactive approach
Employment agency entry number 47
this job offer is intended for people over 18 years of age