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1 job found for Sales in Pomorskie

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    • gdańsk, pomorskie
    • permanent
    • randstad polska
    The position will support the customer support team or customers with order management activities or any queries during the order to delivery process, including returns and claims as well as any task required to meet defined logistics service standards.what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance) your tasksSupport the organisation & customers with manual order changes and/or any queries related to order creation, delivery status or invoicingMotivate customers to use the Webshop, but create manual parts orders and confirmations if requiredSupport and process FLUs & customers with parts claims and possible returns (approvals). Propose actions to reduce theseSupport customers/carriers with request for freight price checks & quotes and documents like LOA, POA, BMSBMotivate FLUs and customers to use the case management system correctly for any queryRegular check the systems for blocked orders and issues with confirmations, shipments, invoices etc.; SAP housekeepingBe the first point of contact for customers, entrusted to youSupport RTM changes and needed system changes for assigned countries/customersSupport procurement team with any inbound transport related queriesWork as a team with other Parts Orders & Logistics coordinators and act as back up in case of absence; Joined responsibility to actively open and timely close cases in the team queues Working together withCustomers/Importers/Dealers/FLUsOther BL Services teamsSales & Marketing area heads, dealer managementEDC & CarriersCBS, Cargotec IM including external TMS partner(s)what we expectSuitable educational background on technical and commercial subjectsExperience in service logistics or sales & marketing in the industry and understanding of load handling business and Hiab product knowledge preferredProficiency in Google Suite, Microsoft Office required; SAP preferred; Case management systems experience a meritAbility to work in an international business environment and teamResults and achievement driven and eager to create long term relationshipsHigh integrity and excellent interpersonal communication skillsFluent in English Agencja zatrudnienia nr wpisu 47
    The position will support the customer support team or customers with order management activities or any queries during the order to delivery process, including returns and claims as well as any task required to meet defined logistics service standards.what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance) your tasksSupport the organisation & customers with manual order changes and/or any queries related to order creation, delivery status or invoicingMotivate customers to use the Webshop, but create manual parts orders and confirmations if requiredSupport and process FLUs & customers with parts claims and possible returns (approvals). Propose actions to reduce theseSupport customers/carriers with request for freight price checks & quotes and documents like LOA, POA, BMSBMotivate FLUs and customers to use the case management system correctly for any queryRegular check the systems for blocked orders and issues with confirmations, shipments, invoices etc.; SAP housekeepingBe the first point of contact for customers, entrusted to youSupport RTM changes and needed system changes for assigned countries/customersSupport procurement team with any inbound transport related queriesWork as a team with other Parts Orders & Logistics coordinators and act as back up in case of absence; Joined responsibility to actively open and timely close cases in the team queues Working together withCustomers/Importers/Dealers/FLUsOther BL Services teamsSales & Marketing area heads, dealer managementEDC & CarriersCBS, Cargotec IM including external TMS partner(s)what we expectSuitable educational background on technical and commercial subjectsExperience in service logistics or sales & marketing in the industry and understanding of load handling business and Hiab product knowledge preferredProficiency in Google Suite, Microsoft Office required; SAP preferred; Case management systems experience a meritAbility to work in an international business environment and teamResults and achievement driven and eager to create long term relationshipsHigh integrity and excellent interpersonal communication skillsFluent in English Agencja zatrudnienia nr wpisu 47

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