What personal data do we collect about you and Why do we need your personal data

  • Purpose(s) for processing

To provide our Services to you (including matching and proposing you to clients, interviews, assessments). For example, we may process your personal data to recommend jobs to you based on your profile and enable our consultants to provide you with tailored job opportunities, career advice, reskilling options, inclusiveness, suggest additional training where necessary and introduce you to hiring managers. 

Training and updating of systems/statistical purposes. Some of the systems that we use to provide our Services are based on machine learning technology. In order for that technology to function reliably, it needs to be trained and updated on the basis of existing data. We may also process personal data in an aggregated manner for statistical purposes. 

  • Categories of personal data

Identification and contact data:  name, contact information (including home address, phone number, email address), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken; education, experience, job history, diplomas and certificates and other data which you will decide to make accessible to us.

Professional information: personal data related to your work including (without limitation) your job title, description and location, your department, professional email address, reporting levels, and employment status (full-time/part-time/etc.).

CV/resumes and other recruitment information: CV/resume, work history, information about your skills, your experience and educational background and other relevant information (such as your photograph, interview notes and personal data included in the cover letter or as part of the application process).

  • Legal basis for processing

The processing of your data and the use of automated systems is necessary to provide you with the matching services, and is therefore based on (pre-) contractual necessity

Based on our legitimate interest in training and updating our systems. We have implemented mitigating measures to limit the privacy impact, such as de-identification and an easy opt-out in your choices.

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  • Purpose(s) for processing

Dispute management and litigation

  • Categories of personal data

Legal/Dispute Data: Personal data that law enforcement authorities require us to disclose in connection with an investigation.  Personal data that is necessary for Randstad to defend its rights in connection with a dispute or with proceedings before a court of law (or other dispute resolution body)

  • Legal basis for processing

Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes

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  • Purpose(s) for processing

Compliance with labor, tax and social security laws and other legal or regulatory requirements (e.g. equal opportunity and workplace diversity requirements)

  • Categories of personal data

Identification and contact data: name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken.

Special personal data: where necessary to comply with its legal obligations, or if otherwise permitted by or pursuant to law or if you include such data in your documents.

  • Legal basis for processing

Processing is necessary for compliance with employment and compliance with our legal obligations under labor, tax, social security and other laws and regulations.

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  • Purpose(s) for processing

Business development and candidate engagement (including sending job-related communications, updates about our services and, where applicable, marketing communications that may be of interest to you).

  • Categories of personal data

Identification information:

Your name and contact details (including email address and phone number), gender, digital signature, and languages spoken.

Professional information:

Information related to your professional background, including (without limitation) your job title or role, location, skills, and career interests.

  • Legal basis for processing

Based on consent, where required, in particular for receiving marketing communications that are not strictly related to your job applications or account management; and/or

Based on our legitimate interest, where applicable, to maintain and develop our relationship with registered candidates, to inform you about relevant opportunities, services, and updates related to your professional interests.

You may withdraw your consent or object to receiving marketing communications at any time by using the opt-out option provided in each communication.

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  • Purpose(s) for processing

Events

  • Categories of personal data

Identification and contact data:  name, contact information (including email address, phone number), languages spoken.

Photographs and video footage:  when participating in recruitment-related events, meetings, conferences etc.

  • Legal basis for processing

Based on our legitimate interest in maintaining a good relationship with our community of candidates and promoting our Services by inviting you to our events. 

In the context of such events, photographs or video footage may be taken, which may involve the processing of your personal data.

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  • Purpose(s) for processing

Surveys (including satisfaction surveys)

  • Categories of personal data

Identification information: your name, contact information (including email address, phone number), gender, digital signature and languages spoken.

Professional information: information related to your work including (without limitation) your job title, your location and your department.

Survey results: we may process your responses to questions in surveys.

Information you choose to share with us: we may process additional information if you choose to share that with us.

  • Legal basis for processing

Based on our legitimate interest to survey our candidates so as to better understand their needs, to improve our Services and to build and maintain a good relationship with our candidates.

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  • Purpose(s) for processing

Facilities, security and contingency planning purposes

  • Categories of personal data

Identification and contact data: name, contact information (including phone number).

Visitor information: when accessing our buildings, we may collect your name, contact details, car plate number, identification, etc. for security reasons. Where we are legally permitted to do so we may also ask you to disclose information about your health (including information related to viral infections, flu, etc.) for health and safety reasons.

CCTV footage: we may process footage of you obtained through our use of CCTV surveillance systems.

  • Legal basis for processing

Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include safeguarding and securing our assets, our facilities, our information systems and our people. In this context, the collection and verification of identification and contact information is necessary for access control, on-site security, and effective contingency planning.

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  • Purpose(s) for processing

To conduct corporate transactions (including mergers, acquisitions and divestments)

  • Categories of personal data

Identification information: your name and other contact information (including email address, landline phone number and mobile phone number), gender, digital signature and languages spoken.

Professional information: information related to your work including (without limitation) your job title, your location and your department.

  • Legal basis for processing

Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include Randstad’s interest in developing its business through mergers, acquisitions and divestment.

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  • Purpose(s) for processing

Responses to DSARs

  • Categories of personal data

Identification and contact data: name, contact information, other categories of data necessary to confirm the identity of the individual person.

  • Legal basis for processing

Processing is necessary for the purpose of the legitimate interests pursued by Randstad and legal obligations concerning data subject rights.

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  • Purpose(s) for processing

Responding to queries

  • Categories of personal data

Identification and contact data: name, contact information, other categories of data necessary to confirm the identity of the individual person.

  • Legal basis for processing

Processing is necessary for the purpose of the legitimate interests pursued by Randstad.

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This data may be obtained directly or indirectly from you. In the latter case, we will inform you of the purpose and data sources we use, when we communicate with you in connection with our Services (e.g. to alert you about a job opportunity), or in any event within one month of the time we indirectly obtain your data. The exception is where the provision of this information to you would cause disproportionate efforts. In that case, we may take alternative measures to protect your rights and freedoms.  

Randstad may collect your data from the following sources:

  • Forms you complete: these clearly indicate mandatory and optional data. Please note that refusing to provide mandatory data may prevent your participation in selection processes;
  • Interviews and direct correspondence: this includes personal data gathered during video, recorded, telephone, and in-person interviews, as well as information sent via email;
  • Randstad Clients: clients may provide us with your personal data to facilitate your participation in their selection processes; and
  • Third parties (referrers): individuals who provide employment references or information about your work or professional performance or through referral programs.

How long we keep your personal data

We may retain your personal data for a period of 24 months counting from the day you filed your recruitment documents for the purposes of providing you our Services on the basis of the accepted Privacy Policy; for marketing purposes - until you revoke your consent. 

We may keep your personal data long if necessary in connection with any actual or potential dispute (e.g. we need this personal data to establish or defend legal claims), in which case we will keep your personal data until the end of such dispute; and/or for us to comply with any legal or regulatory obligation (e.g. for tax or pension purposes), in which case we will keep your personal data for as long as required by that obligation.