Join a leading global organization that is dynamically expanding
its market presence and focusing on innovation.
If you speak one of the selected foreign languages, have
some initial experience in B2B customer service, and you're looking for a stable,
developmental, and interesting job in an internal customer service department –
apply now!
We’re recruiting for a technical manufacturing company that
is expanding its customer service team. The job is engaging, offers growth
opportunities, and provides a dynamic and interesting work environment
what we offer
- stable and long-term employment in a manufacturing company
in the technical industry - attractive and market-competitive salary
- an international, multicultural environment
- contract of employment
- a hybrid model of work (50/50)
- annual bonus and loyalty bonus
- private medical care
- life insurance
- access to MyBenefit platform
- holiday bonus
- referral program
- access to well-being platform, co-financing of trainings and
courses
your tasks
- driving communication with B2B clients (mainly by e-mail) across
...
a multicultural environment
handling customer inquiries through the ticketing systemcollaboration with internal teams (Sales, Supply Chain,
Finance) to resolve customer issues and ensure seamless service deliverymaintaining accurate customer data and documentation in
relevant systems (such as SAP, CRM)identifying opportunities to improve customer satisfaction
and actively participating in service excellence initiativeswhat we expect
- preferably college or university degree in Business
Administration, Communication, or related fields - languages: Proficient English(B1/B2) and Polish (verbal and written) is mandatory
- In addition, fluent (C1) German or French or Dutch or
Swedish or Ukrainian or Russian or Turkish is require - strong communication and interpersonal skills
- analytical thinking and attention to detail
- excellent digital and system skills
- team player with a proactive and solution-oriented approach
- nice to have first experience in customer-facing roles (e.g.,
customer service, sales support, call center) is highly desirable - availability to work in Poznań in a hybrid mode (50/50)
Agencja zatrudnienia – nr wpisu 47
ta oferta pracy przeznaczona jest dla osób powyżej 18 roku życia
