- stable employment - employment based on a permanent employment contracthybrid model - enjoy flexibility with 3 days remote work and 2 days in the office (hybrid work model after a 3-month onboarding period)
flexible schedule - choose your start time between 7:00 AM and 10:00 AM
attractive financials - competitive salary, plus a performance-based semi-annual bonusreal growth potential - dynamic career development and vast opportunities within our newly established company structures.
our benefit package:
additional day off - „day on u” - an extra day off for you to take care of your health and do preventive examinations.
co-financing for training & studies - support for your professional development through co-financing of studies, courses, and workshops (after 1 year of working)
lunch vouchers - a regular salary supplement in the form of lunch vouchers
life insurance - protection for you, with the option to extend coverage to your spouse and adult children
private medical care - access to wide-range medical packages, with costs partially covered by the employer
Multisport card - access to sports facilities for you and your loved ones (spouses, children, or partners)
Mybenefit cafeteria system - employer-funded points on a platform that you can exchange for attractions, vouchers, or training
tire discounts - preferential terms for purchasing car, motorcycle, or bicycle tires after one year of work
jubilee awards - special recognition for your seniority after 5, 10, 15, and 20 years of service
...and that’s not all! We have many more exciting perks and surprises waiting for you to discover!
Job Purpose
You will lead and coordinate regional sales administration operations, ensuring timely and accurate execution of commercial processes related to pricing, billing, discounts, rebates, and customer claims. You will manage a team of frontline and back-office specialists, foster cross-functional collaboration, and ensure compliance and operational excellence across multiple systems and workflows.
Responsibilities:
- manage and mentor a team of frontline and back-office specialists;
- oversee discount and rebate setup, validation, and maintenance in SAP and Pricefx;
- supervise customer claims registration, validation, and resolution;
- ensure compliance with SLA and documentation standards (e.g., Freshdesk, Salesforce);
- coordinate with Pricing, Finance, IT, and Customer Service teams;
- monitor KPIs and service levels, and provide regular performance updates;
- support internal audits and compliance reviews;
- analyze pricing discrepancies and claims trends to propose improvements;
- oversee SAP data maintenance and billing document validation;
- support automation initiatives and system enhancements.
- education, Master, other certification: Bachelor’s degree in Business, Economics, or related field;
- experience: 4–6 years in sales administration, customer service, or team leadership;
- technical Skills: strong knowledge of SAP S4/Hana, Pricefx, Freshdesk, Salesforce;
- familiarity with Winshuttle, DR Manager, xSuite;
- experience in managing discount and rebate processes;
- analytical mindset and data interpretation skills;
- Languages Skills: English C1, Polish C1;
- soft/behavioral skills: strong leadership and team coordination skills, excellent communication and stakeholder management, customer focus and problem-solving mindset, high attention to detail and accountability, ability to drive continuous improvement.
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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