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      • olsztyn, warmińsko-mazurskie
      • permanent
      • randstad polska
      Documentation centralization is an area of high focus within the Financial services Industry to improve the client experience and allow instytucją finansowym more flexibility to meet increasing Regulatory needs. ISG Documentation team are looking to recruit a highly effective Doc Support Analyst to partner and work closely with technology and business analysts to help with the implementation of document centralization across all ICG businesses. As well as to provide support in the correct classification of documents in the system through machine learning. what we offerAttractive salary and location (Centre of Warsaw)Work on the basis of B2B contract for 6 monthsOpportunity to develop in an international environment in one of the greatest financial institutions worldwideRemote work during the epidemic, hybrid model after the epidemicyour tasksManages document exception queues on a daily basis Monitor all incoming workload to ensure adequate coverage to effectively manage volumes and avoid backlog or delay Make sure controls and compliance are well understood and implementedGain detailed knowledge of the specific, relevant documentation for each line of business (LoB) Serves as a document escalation point for further review, identification and research. Responsible for assisting in customer implementation activities, streamlining processes to meet customer needs and maintaining customer satisfaction by responding to problems on time. Has a solid understanding of how the team and area integrate with others in achieving the goals of the operation group. Make sure you adhere to the applicable SLA deadlines for inbound quantities and team requirementswhat we expect Solid organizational skills including strong attention to detail and the ability to multi-task effectively Willingness to own an issue and bring it to completion Good knowledge of MS Office Suite, including strong proficiency in Excel and PowerPoint Achieving/ Driving Results: Analytical skills for work flow, process and systems analysis Execution focused, overcomes obstacles and minimizes bureaucracy Demonstrated experience of clearly translating / articulating and documenting business requirements Ability to review and quickly interpret unfamiliar data; background in data management preferable   Experience of working within a shared services function with a diverse client baseDemonstrated experience of optimization in processes (legal/regulatory adherence an advantage)Proven ability to interpret, anticipate and implement changeAgencja zatrudnienia – nr wpisu 47
      Documentation centralization is an area of high focus within the Financial services Industry to improve the client experience and allow instytucją finansowym more flexibility to meet increasing Regulatory needs. ISG Documentation team are looking to recruit a highly effective Doc Support Analyst to partner and work closely with technology and business analysts to help with the implementation of document centralization across all ICG businesses. As well as to provide support in the correct classification of documents in the system through machine learning. what we offerAttractive salary and location (Centre of Warsaw)Work on the basis of B2B contract for 6 monthsOpportunity to develop in an international environment in one of the greatest financial institutions worldwideRemote work during the epidemic, hybrid model after the epidemicyour tasksManages document exception queues on a daily basis Monitor all incoming workload to ensure adequate coverage to effectively manage volumes and avoid backlog or delay Make sure controls and compliance are well understood and implementedGain detailed knowledge of the specific, relevant documentation for each line of business (LoB) Serves as a document escalation point for further review, identification and research. Responsible for assisting in customer implementation activities, streamlining processes to meet customer needs and maintaining customer satisfaction by responding to problems on time. Has a solid understanding of how the team and area integrate with others in achieving the goals of the operation group. Make sure you adhere to the applicable SLA deadlines for inbound quantities and team requirementswhat we expect Solid organizational skills including strong attention to detail and the ability to multi-task effectively Willingness to own an issue and bring it to completion Good knowledge of MS Office Suite, including strong proficiency in Excel and PowerPoint Achieving/ Driving Results: Analytical skills for work flow, process and systems analysis Execution focused, overcomes obstacles and minimizes bureaucracy Demonstrated experience of clearly translating / articulating and documenting business requirements Ability to review and quickly interpret unfamiliar data; background in data management preferable   Experience of working within a shared services function with a diverse client baseDemonstrated experience of optimization in processes (legal/regulatory adherence an advantage)Proven ability to interpret, anticipate and implement changeAgencja zatrudnienia – nr wpisu 47
      • olsztyn, warmińsko-mazurskie
      • permanent
      • randstad polska
      Documentation centralization is an area of high focus within the Financial services Industry to improve the client experience and allow financial institution more flexibility to meet increasing Regulatory needs. ISG Documentation team are looking to recruit a highly effective Doc Support Analyst to partner and work closely with technology and business analysts to help with the implementation of document centralization across all ICG businesses. As well as to provide support in the correct classification of documents in the system through machine learning.what we offerAttractive salary and location (Centre of Warsaw)Work on the basis of B2B contract for 6 monthsOpportunity to develop in an international environment in one of the greatest financial institutions worldwideRemote work during the epidemic, hybrid model after the epidemicyour tasksAnalyze and perform daily review and remediation of "Pending Review" queueProvide operational support (BAU) to Provider Groups and assist with other projects as neededProvide samples data sets to train new L4 taxonomies and to further train the existing AI model for the auto-classification of the documents in the systemCoordinate & perform quality control, checks and reviews operation proceduresCreate and maintain procedure manuals for the team and provide training (where needed) as a result of QA checksEnsure that applicable service level agreement deadlines are met for the incoming volumes and requirements of the teamRecommend procedural changes or improvements to management, as deemed appropriateInvolved in key projects for the teamDelivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencywhat we expectSolid organizational skills including strong attention to detail and the ability to multi-task effectivelyExcellent communication, interpersonal and relationship building skillsWillingness to own an issue and bring it to completionGood knowledge of MS Office Suite, including strong proficiency in Excel and PowerPointAchieving/ Driving Results: Analytical skills for work flow, process and systems analysisExecution focused, overcomes obstacles and minimizes bureaucracyExperience of working within a shared services function with a diverse client baseDemonstrated experience of clearly translating / articulating and documenting business requirementsAbility to review and quickly interpret unfamiliar data; background in data management preferableAgencja zatrudnienia – nr wpisu 47
      Documentation centralization is an area of high focus within the Financial services Industry to improve the client experience and allow financial institution more flexibility to meet increasing Regulatory needs. ISG Documentation team are looking to recruit a highly effective Doc Support Analyst to partner and work closely with technology and business analysts to help with the implementation of document centralization across all ICG businesses. As well as to provide support in the correct classification of documents in the system through machine learning.what we offerAttractive salary and location (Centre of Warsaw)Work on the basis of B2B contract for 6 monthsOpportunity to develop in an international environment in one of the greatest financial institutions worldwideRemote work during the epidemic, hybrid model after the epidemicyour tasksAnalyze and perform daily review and remediation of "Pending Review" queueProvide operational support (BAU) to Provider Groups and assist with other projects as neededProvide samples data sets to train new L4 taxonomies and to further train the existing AI model for the auto-classification of the documents in the systemCoordinate & perform quality control, checks and reviews operation proceduresCreate and maintain procedure manuals for the team and provide training (where needed) as a result of QA checksEnsure that applicable service level agreement deadlines are met for the incoming volumes and requirements of the teamRecommend procedural changes or improvements to management, as deemed appropriateInvolved in key projects for the teamDelivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencywhat we expectSolid organizational skills including strong attention to detail and the ability to multi-task effectivelyExcellent communication, interpersonal and relationship building skillsWillingness to own an issue and bring it to completionGood knowledge of MS Office Suite, including strong proficiency in Excel and PowerPointAchieving/ Driving Results: Analytical skills for work flow, process and systems analysisExecution focused, overcomes obstacles and minimizes bureaucracyExperience of working within a shared services function with a diverse client baseDemonstrated experience of clearly translating / articulating and documenting business requirementsAbility to review and quickly interpret unfamiliar data; background in data management preferableAgencja zatrudnienia – nr wpisu 47

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