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      • gdańsk, pomorskie
      • permanent
      • randstad polska
      We are hiring for one of our Client's businesses that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, Company is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional administration, thrive to improve yourself and the company, then you're at the right place. We are hiring a new back office engineering team where one of the key roles is sales support specialist, who supports administration of service sales.   So, if you are willing to take on a new challenge and learn, let's talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectives (contract of employment)being a part of knowledge sharing process internationallysupportive workplace and development possibilities while taking part in internal corporate projectswide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance)your tasks processing invoices and orders in SAP changing master data in the system on request responsibility of incoming and outgoing emails, letters and parcels organising trainings, issuing certificates contract coordination and review (handover, PO - Purchase Order, enquiry, correspondence) purchase and distribute office materialswhat we expectfluency in Englishproficiency in German (at least B2 level) relevant job experiencehigh attention to detailsaffinity with database quality (SAP system)ability to work independently, organise work accordinglyopenness to work with multiple departmentsAgencja zatrudnienia nr wpisu 47
      We are hiring for one of our Client's businesses that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, Company is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional administration, thrive to improve yourself and the company, then you're at the right place. We are hiring a new back office engineering team where one of the key roles is sales support specialist, who supports administration of service sales.   So, if you are willing to take on a new challenge and learn, let's talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectives (contract of employment)being a part of knowledge sharing process internationallysupportive workplace and development possibilities while taking part in internal corporate projectswide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance)your tasks processing invoices and orders in SAP changing master data in the system on request responsibility of incoming and outgoing emails, letters and parcels organising trainings, issuing certificates contract coordination and review (handover, PO - Purchase Order, enquiry, correspondence) purchase and distribute office materialswhat we expectfluency in Englishproficiency in German (at least B2 level) relevant job experiencehigh attention to detailsaffinity with database quality (SAP system)ability to work independently, organise work accordinglyopenness to work with multiple departmentsAgencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      The primary purpose of the job is to handle gathering, analysing and visualizing cost related to European network activities, specifically connected to transport and warehouse. The fundamental task is also to develop the database and contact towards the logistic service providers.what we offerHealthcare Service / Group Insurance / Sport cards / MyBenefitLanguage coursesMassage chairFruits in the officeFlexible hours / Possibility to work from homeTicker reimbursement / parking places / Showers & Lockers for CyclistsChill out room in the office / Ergonomic office equipment, e.g. standing desksyour tasksGathering, analysing and visualizing the costs related to our European network (transport and warehouse) activities from logistic providers.Developing and maintaining MI database with full cost visibility on delivery level basing on raw data from carriersCombining (available) SAP data with invoicing data from logistic service providers (not yet available)Being the primary contact towards the logistic service providers (carriers) regarding this topic and ensuring adequate adaption to various formats of dataBeing responsible for developing, maintaining and analysing the cost reporting structure to be shared with the Supply Chain Service team and stakeholders in EuropeCreating, Tuning and maintaining Power BI reports based upon the latest trends and/or upon request of stakeholdersIdentifying potential process improvements initiatives and actively taking part in the implementationwhat we expectExcellent Excel / SAP (BW)/BI reporting tools (Power BI) skillsBachelor degree in the area of logistics or business administrationExperience in logistics and/or administrative processesFull time working weekFluent English / Other European languages will be a strong advantageExcellent analytical and reporting skillsInterested in working with data and someone who sees the added value of data analysisAble to maintain international relational networkGood verbal and written communication skillsGood team playerDetail oriented and well-organizedAccuracy and attention to detailsAbility to establish prioritiesKnowledge of Microsoft Office tools (Excel)Agencja zatrudnienia nr wpisu 47
      The primary purpose of the job is to handle gathering, analysing and visualizing cost related to European network activities, specifically connected to transport and warehouse. The fundamental task is also to develop the database and contact towards the logistic service providers.what we offerHealthcare Service / Group Insurance / Sport cards / MyBenefitLanguage coursesMassage chairFruits in the officeFlexible hours / Possibility to work from homeTicker reimbursement / parking places / Showers & Lockers for CyclistsChill out room in the office / Ergonomic office equipment, e.g. standing desksyour tasksGathering, analysing and visualizing the costs related to our European network (transport and warehouse) activities from logistic providers.Developing and maintaining MI database with full cost visibility on delivery level basing on raw data from carriersCombining (available) SAP data with invoicing data from logistic service providers (not yet available)Being the primary contact towards the logistic service providers (carriers) regarding this topic and ensuring adequate adaption to various formats of dataBeing responsible for developing, maintaining and analysing the cost reporting structure to be shared with the Supply Chain Service team and stakeholders in EuropeCreating, Tuning and maintaining Power BI reports based upon the latest trends and/or upon request of stakeholdersIdentifying potential process improvements initiatives and actively taking part in the implementationwhat we expectExcellent Excel / SAP (BW)/BI reporting tools (Power BI) skillsBachelor degree in the area of logistics or business administrationExperience in logistics and/or administrative processesFull time working weekFluent English / Other European languages will be a strong advantageExcellent analytical and reporting skillsInterested in working with data and someone who sees the added value of data analysisAble to maintain international relational networkGood verbal and written communication skillsGood team playerDetail oriented and well-organizedAccuracy and attention to detailsAbility to establish prioritiesKnowledge of Microsoft Office tools (Excel)Agencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      We are hiring for one of the Client's businesses that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, company is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional advisory, thrive to improve yourself and the company, then you're at the right place. We are hiring a new engineering team where one of the key roles is spare parts coordinator, who supports dealers and service partners in the sale of accessories and spare parts. The key is to cooperate with many departments internationally and provide the most optimal solutions for sales. So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectives being a part of knowledge sharing process internationally a challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment supportive workplace and development possibilities while taking part in internal corporate projectsyour tasks support service sales, dealers and service partners in the sale of accessories and spare parts follow up backlogs cooperation with the main warehouse in Metz, France manage the communication and negotiations with suppliers Web Shop maintenance and documents review Web Shop external and internal training preparation and execution organization of (special) express deliveries ET history tracking especially of old series consulting cases internally via phonewhat we expectGerman and English fluency (at least B2 level)advisory attitude with aspiration to gain and develop technical knowledgerelevant job experience high attention to detailsstrong interest in developing existing and new processes, tools and ways of working to increase efficiency and productivityexcellent cooperation skills - ability to work with different cultures, ability to organise work independently and in teamsAgencja zatrudnienia nr wpisu 47
      We are hiring for one of the Client's businesses that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, company is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional advisory, thrive to improve yourself and the company, then you're at the right place. We are hiring a new engineering team where one of the key roles is spare parts coordinator, who supports dealers and service partners in the sale of accessories and spare parts. The key is to cooperate with many departments internationally and provide the most optimal solutions for sales. So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectives being a part of knowledge sharing process internationally a challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment supportive workplace and development possibilities while taking part in internal corporate projectsyour tasks support service sales, dealers and service partners in the sale of accessories and spare parts follow up backlogs cooperation with the main warehouse in Metz, France manage the communication and negotiations with suppliers Web Shop maintenance and documents review Web Shop external and internal training preparation and execution organization of (special) express deliveries ET history tracking especially of old series consulting cases internally via phonewhat we expectGerman and English fluency (at least B2 level)advisory attitude with aspiration to gain and develop technical knowledgerelevant job experience high attention to detailsstrong interest in developing existing and new processes, tools and ways of working to increase efficiency and productivityexcellent cooperation skills - ability to work with different cultures, ability to organise work independently and in teamsAgencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      We are hiring for one of the Cargotec Group businesses - Hiab that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, Hiab is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional advisory, thrive to improve yourself and the company, then youre at the right place. We are hiring a new engineering team where one of the key roles is warranty specialist, who verifies claims and policies for spare parts enquiries. The key is to deliver the most optimal solutions in agreement with engineers and factories internationally.  So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectivesbeing a part of knowledge sharing process internationallya challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environmentsupportive workplace and development possibilities while taking part in internal corporate projectsmultiple occasions to implement your ideas for improvementswide range of benefitsyour tasksspare parts warranty processingcheck and approval of service warranty reportsreporting to the manufacturer and settlement of factory and assembly defectspreparation, coordination, reporting and settlement of factory actionscooperation with the spare parts department and service engineerskeeping dealers and customers informed of a current stagewhat we expectEnglish fluency (min. B2 level)relevant education and job experience great communication skills analytical and detail oriented attitude proficiency in ERP SAP systemAgencja zatrudnienia nr wpisu 47
      We are hiring for one of the Cargotec Group businesses - Hiab that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, Hiab is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional advisory, thrive to improve yourself and the company, then youre at the right place. We are hiring a new engineering team where one of the key roles is warranty specialist, who verifies claims and policies for spare parts enquiries. The key is to deliver the most optimal solutions in agreement with engineers and factories internationally.  So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectivesbeing a part of knowledge sharing process internationallya challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environmentsupportive workplace and development possibilities while taking part in internal corporate projectsmultiple occasions to implement your ideas for improvementswide range of benefitsyour tasksspare parts warranty processingcheck and approval of service warranty reportsreporting to the manufacturer and settlement of factory and assembly defectspreparation, coordination, reporting and settlement of factory actionscooperation with the spare parts department and service engineerskeeping dealers and customers informed of a current stagewhat we expectEnglish fluency (min. B2 level)relevant education and job experience great communication skills analytical and detail oriented attitude proficiency in ERP SAP systemAgencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      We are hiring for one of the Client's businesses that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, the company is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional advisory, thrive to improve yourself and the company, then youre at the right place. We are hiring a new engineering team where one of the key roles is warranty specialist, who verifies claims and policies for spare parts enquiries. The key is to deliver the most optimal solutions in agreement with engineers and factories internationally.  So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectivesbeing a part of knowledge sharing process internationallya challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environmentsupportive workplace and development possibilities while taking part in internal corporate projectsmultiple occasions to implement your ideas for improvementswide range of benefitsyour tasksspare parts warranty processingcheck and approval of service warranty reportsreporting to the manufacturer and settlement of factory and assembly defectspreparation, coordination, reporting and settlement of factory actionscooperation with the spare parts department and service engineerskeeping dealers and customers informed of a current stagewhat we expectEnglish fluency (min. B2 level)relevant education and job experience great communication skills analytical and detail oriented attitude proficiency in ERP SAP systemAgencja zatrudnienia nr wpisu 47
      We are hiring for one of the Client's businesses that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, the company is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional advisory, thrive to improve yourself and the company, then youre at the right place. We are hiring a new engineering team where one of the key roles is warranty specialist, who verifies claims and policies for spare parts enquiries. The key is to deliver the most optimal solutions in agreement with engineers and factories internationally.  So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offertaking part in creating new customer experience support centre with long term perspectivesbeing a part of knowledge sharing process internationallya challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environmentsupportive workplace and development possibilities while taking part in internal corporate projectsmultiple occasions to implement your ideas for improvementswide range of benefitsyour tasksspare parts warranty processingcheck and approval of service warranty reportsreporting to the manufacturer and settlement of factory and assembly defectspreparation, coordination, reporting and settlement of factory actionscooperation with the spare parts department and service engineerskeeping dealers and customers informed of a current stagewhat we expectEnglish fluency (min. B2 level)relevant education and job experience great communication skills analytical and detail oriented attitude proficiency in ERP SAP systemAgencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      A great new role in a fast-growing tech-driven global enterprise is offered to you if you have experience with configuration and implementation of software products. Most of the implemented products are ERP-class systems for maritime industry, which are used every day by hundreds of thousands seaman all around the world! what we offerFriendly, modern workspace in the center of Gdynia with flexi-time.Corporate culture that encourages career growth and continuous development.Attractive benefits including private healthcare and good pension schedule.Hybrid work model mix of remote and stationary work.B2B or Contract of employment.your tasksConfiguration of products and services according to specification/customers need.Participation in collaborative effort of understanding and translation clients business requirements into precise tasks.Troubleshooting and solving configuration issues to provide timely implementation and stability of the system.Being source of knowledge regarding configuration and implementation issues of the systems for project team.what we expectDegree in IT or similar or equivalency in work experience. Familiarity of SQL language for data searching in particular e.g. SELECT, JOIN, WHERE.Familiarity of PC hardware, network devices and network protocols to a degree that allows to configure clients services as follows: MAIL, FTP, VPN, end points of other WEB based applications.Familiarity of any batch scripting languages.Working proficiency with Office 365 Suite e.g. Excel, Word, Teams.Flexibility and willingness to independently navigate areas of unfamiliarity.Upper-Intermediate command of English.Agencja zatrudnienia nr wpisu 47
      A great new role in a fast-growing tech-driven global enterprise is offered to you if you have experience with configuration and implementation of software products. Most of the implemented products are ERP-class systems for maritime industry, which are used every day by hundreds of thousands seaman all around the world! what we offerFriendly, modern workspace in the center of Gdynia with flexi-time.Corporate culture that encourages career growth and continuous development.Attractive benefits including private healthcare and good pension schedule.Hybrid work model mix of remote and stationary work.B2B or Contract of employment.your tasksConfiguration of products and services according to specification/customers need.Participation in collaborative effort of understanding and translation clients business requirements into precise tasks.Troubleshooting and solving configuration issues to provide timely implementation and stability of the system.Being source of knowledge regarding configuration and implementation issues of the systems for project team.what we expectDegree in IT or similar or equivalency in work experience. Familiarity of SQL language for data searching in particular e.g. SELECT, JOIN, WHERE.Familiarity of PC hardware, network devices and network protocols to a degree that allows to configure clients services as follows: MAIL, FTP, VPN, end points of other WEB based applications.Familiarity of any batch scripting languages.Working proficiency with Office 365 Suite e.g. Excel, Word, Teams.Flexibility and willingness to independently navigate areas of unfamiliarity.Upper-Intermediate command of English.Agencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      Our Client, Maersk Drilling, is a world leader in harsh environment and deep-water drilling with one of the youngest and most advanced fleets in the industry. Our Gdańsk location is playing an integral role in global operations by being part of Global Business Solutions (GBS). Today we continue to deliver the operational excellence we are renowned for, while exploring new business models and innovative technologies. Our goal is to improve safety and efficiency and reduce cost and complexity, ultimately making offshore oil and gas more competitive. This is what we mean by Smarter Drilling for Better Value. If you want to help our Client's Gdańsk office to develop and delivering comfortable and friendly work environment to other people makes you excited apply now!what we offerDevelopment opportunities in an international stable and constantly developing companyBeing a part of a company committed to creating a good environment for growth and a respectful atmosphereOpenness to independent action and implementation of own ideas and solutionsOpportunity to participate in projects of different complexity levels and to cooperate with various departmentsAttractive salary and benefit packageStationary work combined with business tripsyour tasksSupport the business in delivering a safe operation in compliance with the company requirements, local and international legislation, and industry standardsMaintain contact with local industry, client and authority representatives to ensure alignment of HSE objectivesIdentify potential and actual areas of improvement Deliver and promote new and existing HSE training and campaigns provided by head officeTake active part in conducting investigations on HSEQ mattersAssist in evaluation of internal and external reports concerning safetyPrepare and conduct internal and external presentations to promote company policiesTo assist in the conduct of formal risk assessments and analysisRequest audits to measure safety culture, promoting the company safety culture throughout the organisationProvide HSE guidance and HSE coaching for employees to ensure compliance with the company systems and cultureAssist in setting up an effective emergency response organisation at the locationsCarry out and follow up on work place assessments what we expectFormal education in HSE, technical or quality engineering disciplines is an advantage 4-5 years relevant experience from maritime, wind farms, offshore or similar industriesDemonstrated experience and interest in safety aspectsThe ability to acquire the required knowledge and understanding of current laws, regulations, procedures and agreementsProficient in HSE management systems Fluent English verbal and written communication skills Good interpersonal skills with ability to communicate at all levelsFamiliar with quality management and environmental management principles Available for limited international travel as per demand.Agencja zatrudnienia nr wpisu 47
      Our Client, Maersk Drilling, is a world leader in harsh environment and deep-water drilling with one of the youngest and most advanced fleets in the industry. Our Gdańsk location is playing an integral role in global operations by being part of Global Business Solutions (GBS). Today we continue to deliver the operational excellence we are renowned for, while exploring new business models and innovative technologies. Our goal is to improve safety and efficiency and reduce cost and complexity, ultimately making offshore oil and gas more competitive. This is what we mean by Smarter Drilling for Better Value. If you want to help our Client's Gdańsk office to develop and delivering comfortable and friendly work environment to other people makes you excited apply now!what we offerDevelopment opportunities in an international stable and constantly developing companyBeing a part of a company committed to creating a good environment for growth and a respectful atmosphereOpenness to independent action and implementation of own ideas and solutionsOpportunity to participate in projects of different complexity levels and to cooperate with various departmentsAttractive salary and benefit packageStationary work combined with business tripsyour tasksSupport the business in delivering a safe operation in compliance with the company requirements, local and international legislation, and industry standardsMaintain contact with local industry, client and authority representatives to ensure alignment of HSE objectivesIdentify potential and actual areas of improvement Deliver and promote new and existing HSE training and campaigns provided by head officeTake active part in conducting investigations on HSEQ mattersAssist in evaluation of internal and external reports concerning safetyPrepare and conduct internal and external presentations to promote company policiesTo assist in the conduct of formal risk assessments and analysisRequest audits to measure safety culture, promoting the company safety culture throughout the organisationProvide HSE guidance and HSE coaching for employees to ensure compliance with the company systems and cultureAssist in setting up an effective emergency response organisation at the locationsCarry out and follow up on work place assessments what we expectFormal education in HSE, technical or quality engineering disciplines is an advantage 4-5 years relevant experience from maritime, wind farms, offshore or similar industriesDemonstrated experience and interest in safety aspectsThe ability to acquire the required knowledge and understanding of current laws, regulations, procedures and agreementsProficient in HSE management systems Fluent English verbal and written communication skills Good interpersonal skills with ability to communicate at all levelsFamiliar with quality management and environmental management principles Available for limited international travel as per demand.Agencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      We are hiring for one of the Cargotec Group businesses - Hiab that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, Hiab is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional customer service, thrive to improve yourself and the company, then youre at the right place. We are hiring a new engineering team where one of the key roles is Spare Parts Technical Support Engineer (6 roles), who searches solutions for spare parts enquiries. Delivers the best customer support by advising our service network with the right spare parts or retrofit kits to buy.  So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance)your tasksSupport our service network in identifying the right spare parts to drive customer satisfactionSupport our service network in case of retrofit kits enquiries Collaborate during New Product Development by proposing recommended stock listsPerform customer request handling via JIRA, use of E-Commerce platform, SAP ERP system, Windchill, Product Data Management Link and C-ServiceSpeed up responsiveness and secure functionality of Hiab products and parts flowCollaborate in aligning our part assortment with the parts catalogues teams (C-Service)Collaborate with the Product Lifecycle Management team for maintenance and repair kits creationBased of case statistics proposes process improvements to drive down the number of ticketsSupport the service team for service & circular letters from Product Supportwhat we expectAt least 3 years of relevant experience in a technical/commercial role in a service or production environmentRelevant and completed education in Electrical, Hydraulic or Mechanical EngineeringExperience with Product Data Management and ERP systemsKnowledge of English on advanced levelVery good analytical skillsCustomer focused approachA strong interest in developing existing and new processes, tools and ways of working to increase efficiency and productivityExcellent cooperation skills, ability to work with different cultures, ability to work independently and in teamsHiab is part of CargotecHiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.comHiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.comAgencja zatrudnienia nr wpisu 47
      We are hiring for one of the Cargotec Group businesses - Hiab that decided to create a brand new Customer Experience Support Centre in Gdańsk.  As pioneers and a global leader, Hiab is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing. If you are able to deliver professional customer service, thrive to improve yourself and the company, then youre at the right place. We are hiring a new engineering team where one of the key roles is Spare Parts Technical Support Engineer (6 roles), who searches solutions for spare parts enquiries. Delivers the best customer support by advising our service network with the right spare parts or retrofit kits to buy.  So, if you are willing to take on a new challenge and learn, lets talk! We will happily provide you with more details about the offer.  what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance)your tasksSupport our service network in identifying the right spare parts to drive customer satisfactionSupport our service network in case of retrofit kits enquiries Collaborate during New Product Development by proposing recommended stock listsPerform customer request handling via JIRA, use of E-Commerce platform, SAP ERP system, Windchill, Product Data Management Link and C-ServiceSpeed up responsiveness and secure functionality of Hiab products and parts flowCollaborate in aligning our part assortment with the parts catalogues teams (C-Service)Collaborate with the Product Lifecycle Management team for maintenance and repair kits creationBased of case statistics proposes process improvements to drive down the number of ticketsSupport the service team for service & circular letters from Product Supportwhat we expectAt least 3 years of relevant experience in a technical/commercial role in a service or production environmentRelevant and completed education in Electrical, Hydraulic or Mechanical EngineeringExperience with Product Data Management and ERP systemsKnowledge of English on advanced levelVery good analytical skillsCustomer focused approachA strong interest in developing existing and new processes, tools and ways of working to increase efficiency and productivityExcellent cooperation skills, ability to work with different cultures, ability to work independently and in teamsHiab is part of CargotecHiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.comHiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.comAgencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      The position will support the FLUs or customers with order management activities or any queries during the order to delivery process, including returns and claims as well as any task required to meet defined logistics service standards.what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance)your tasks Support the organisation & customers with manual order changes and/or any queries related to order creation, delivery status or invoicing Motivate customers to use the Webshop, but create manual parts orders and confirmations if required Support and process FLUs & customers with parts claims and possible returns (approvals). Propose actions to reduce these Support customers/carriers with request for freight price checks & quotes and documents like LOA, POA, BMSB Motivate FLUs and customers to use the case management system correctly for any query Regular check the systems for blocked orders and issues with confirmations, shipments, invoices etc.; SAP housekeeping Be the first point of contact for customers, entrusted to you Support RTM changes and needed system changes for assigned countries/customers Support procurement team with any inbound transport related queries Work as a team with other Parts Orders & Logistics coordinators and act as back up in case of absence; Joined responsibility to actively open and timely close cases in the team queuesWorking together with Customers/Importers/Dealers/FLUs Other BL Services teams Sales & Marketing area heads, dealer management EDC & Carriers CBS, Cargotec IM including external TMS partner(s)what we expectSuitable educational background on technical and commercial subjectsExperience in service logistics or sales & marketing in the industry and understanding of load handling business and Hiab product knowledge preferredProficiency in Google Suite, Microsoft Office required; SAP preferred; Case management systems experience a meritAbility to work in an international business environment and teamResults and achievement driven and eager to create long term relationshipsHigh integrity and excellent interpersonal communication skills Fluent in EnglishAgencja zatrudnienia nr wpisu 47
      The position will support the FLUs or customers with order management activities or any queries during the order to delivery process, including returns and claims as well as any task required to meet defined logistics service standards.what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefits (Medicover Healthcare package, Multisport card or AXA Life Insurance)your tasks Support the organisation & customers with manual order changes and/or any queries related to order creation, delivery status or invoicing Motivate customers to use the Webshop, but create manual parts orders and confirmations if required Support and process FLUs & customers with parts claims and possible returns (approvals). Propose actions to reduce these Support customers/carriers with request for freight price checks & quotes and documents like LOA, POA, BMSB Motivate FLUs and customers to use the case management system correctly for any query Regular check the systems for blocked orders and issues with confirmations, shipments, invoices etc.; SAP housekeeping Be the first point of contact for customers, entrusted to you Support RTM changes and needed system changes for assigned countries/customers Support procurement team with any inbound transport related queries Work as a team with other Parts Orders & Logistics coordinators and act as back up in case of absence; Joined responsibility to actively open and timely close cases in the team queuesWorking together with Customers/Importers/Dealers/FLUs Other BL Services teams Sales & Marketing area heads, dealer management EDC & Carriers CBS, Cargotec IM including external TMS partner(s)what we expectSuitable educational background on technical and commercial subjectsExperience in service logistics or sales & marketing in the industry and understanding of load handling business and Hiab product knowledge preferredProficiency in Google Suite, Microsoft Office required; SAP preferred; Case management systems experience a meritAbility to work in an international business environment and teamResults and achievement driven and eager to create long term relationshipsHigh integrity and excellent interpersonal communication skills Fluent in EnglishAgencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      The Parts Purchaser does the operational purchasing of spare parts and manages any deviations in lead times, quality and billing of the supplied parts. The role also includes a high amount of communication as the daily bridge between suppliers and the rest of the organization. what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefitsyour tasksDelivering high supply accuracy on stocked spare parts and urgency on orders containing parts with backorders.Maintain high availability of information on the process of purchase ordersDeviations handling on purchase and billing processSpare parts procurement according to planning parametersProactively identify risk of deviations in supply and act to avoid theseManaging international supplier base, in collaboration with sourcing, to ensure supplier performance according to requirements.Collaborate with part planners to ensure parts availability by working with suppliers to improve lead times when requiredKeep customer service informed on expected delivery dates on parts with backordersReviewing supplier invoicesSupplier claims handling Support in purchasing master data managementContinuously develop purchase processwhat we expectAcademic education in Supply Chain, Logistics, Engineering or corresponding knowledge acquired through work experienceStructured and well organizedGood communication skillsHigh sense of urgency and customer centric mind-setFluent in EnglishAgencja zatrudnienia nr wpisu 47
      The Parts Purchaser does the operational purchasing of spare parts and manages any deviations in lead times, quality and billing of the supplied parts. The role also includes a high amount of communication as the daily bridge between suppliers and the rest of the organization. what we offerTaking part in creating new customer experience support centre with long term perspectives Being a part of knowledge sharing process internationallyA challenging position in a global organisation with a variety of interesting tasks in growing business and a changing environment Supportive workplace and development possibilities while taking part in internal corporate projects Multiple occasions to implement your ideas for improvementsWide range of benefitsyour tasksDelivering high supply accuracy on stocked spare parts and urgency on orders containing parts with backorders.Maintain high availability of information on the process of purchase ordersDeviations handling on purchase and billing processSpare parts procurement according to planning parametersProactively identify risk of deviations in supply and act to avoid theseManaging international supplier base, in collaboration with sourcing, to ensure supplier performance according to requirements.Collaborate with part planners to ensure parts availability by working with suppliers to improve lead times when requiredKeep customer service informed on expected delivery dates on parts with backordersReviewing supplier invoicesSupplier claims handling Support in purchasing master data managementContinuously develop purchase processwhat we expectAcademic education in Supply Chain, Logistics, Engineering or corresponding knowledge acquired through work experienceStructured and well organizedGood communication skillsHigh sense of urgency and customer centric mind-setFluent in EnglishAgencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      Our Client, Maersk Drilling, is a world leader in harsh environment and deep-water drilling with one of the youngest and most advanced fleets in the industry. Our Gdańsk location is playing an integral role in global operations by being part of Global Business Solutions (GBS). Today we continue to deliver the operational excellence we are renowned for, while exploring new business models and innovative technologies. Our goal is to improve safety and efficiency and reduce cost and complexity, ultimately making offshore oil and gas more competitive. This is what we mean by Smarter Drilling for Better Value. We are looking for Mechanical Engineer for Maersk Drilling office in Gdańsk.  As a Mechanical Engineer you will be part of the Project Engineering department which is part of Project Organization. In your role you are responsible for ensuring engineering support to Operations and the Commercial Department, supporting modification projects and handling projects on the operational rigs. You will have close cooperation with Clients, Rig Managers, Project Managers and team members and have a high influence on own planning, project planning, travels etc. You will participate in innovative projects and helping the Company becoming more sustainable.You will be part of a truly international company with our employees representing 65 nationalities. Our strong focus on diversity is a natural outcome of a company with a strong talent focus, mindset and culture. This goes hand in hand with a commitment to inclusion: all employees are valued and treated with respect at all times and we believe that our employees thrive and perform better with a healthy work-life balance. You will be responsible for managing your own modification projects, working closely with our team of engineers to ensure that quality and progress targets are met. Working on a broad scope of what is regarded mechanical systems on a modern drilling rig.You will work with performance requirements, validating engineering solutions, confirming same at FATs and commissioning and overseeing final installation and documentation.You will be managing engineering consultancies and suppliers working on your projects. You will facilitate and participate in projects internationally and further you are expected to contribute with in-depth technical knowledge on various projects.If you want to help our Client's Gdańsk office to develop and delivering comfortable and friendly work environment to other people makes you excited apply now!what we offerDevelopment opportunities in an international stable and constantly developing companyBeing a part of a company committed to creating a good environment for growth and a respectful atmosphereOpenness to independent action and implementation of own ideas and solutions Opportunity to participate in projects of different complexity levels and to cooperate with various departmentsGreat opportunity to work in an international company that values employees and provides right environment for right peopleStrong focus on work-life balancePastries and fruits in the officeOffice located in well-communicated city area in Gdańsk Centreyour tasksDo technical project management of various maintenance and upgrade scopes across the fleet. This includes providing technical expertise and project management activities, such as: planning, budgeting, vendor management and stakeholder management.Write technical purchase specifications.Responsible, based on scope of work and design basis, for development of the overall and detailed design. You shall ensure that the design complies with contractual requirements, good engineering practice and complies with Rules, Regulations and Standards as applicable for the relevant offshore work. You shall ensure that design progress meets the contract schedule.Responsible for delivering SoW within agreed time and budget end-to-end, which means high quality in all aspects of planning, engineering, execution and documentation.Give engineering support to general activities, such as offshore operations, commercial, IT, Sustainability etc.Project management of new installations and modifications on existing MODUs as appointed.Make suggestions for improvements in all matters within your area of responsibility.Obtain and maintain knowledge of relevant Rules, Regulations and Standards within the key areas.Obtain and maintain general knowledge and understanding of all aspects of the key areas and perform specialist duty on agreed selected areas. Ensure that in all matters, prior to decision, an economic and businesslike assessment is made so that the project is executed with the utmost efficiency and the best economical result for life time cost.what we expectB.Sc. or M.Sc. degree in Mechanical Engineering.Relevant experience within the offshore industry of 3 years or more.English proficiency written and verbalHigh level of communication capabilitiesExperience within drilling operations or shipping industry.Computer literate and preferably experiences working with Microsoft office, Project planning tools, and ERP system.Thrive in an ambitious environment and welcome feedback as an efficient way to develop personal and professional skills. ​Trustworthy, self-driven, ambitious and knows the importance of working together as a team to reach stretched targets.Hold a positive mindset, high level of energy and a relentless focus on maximizing impact and output​.Strive to deliver high quality and possess great communication skills​.Curious by nature and gets motivated by expanding your capabilities.Mechanical competencies, which can include but not necessarily all:Rotating equipment (Diesel engines, Power turbines, Compressors, Pumps, Fans)Auxiliary systems (Fuel, Air systems, Water systems: fresh, salt and firefighting, Mud mixing and treatment systems)HVAC systemsHydraulic systemsPiping and valve systemsDrilling systems and drilling equipmentThruster systemsJacking systemsMarine systems (e.g. anchor winches)Agencja zatrudnienia nr wpisu 47
      Our Client, Maersk Drilling, is a world leader in harsh environment and deep-water drilling with one of the youngest and most advanced fleets in the industry. Our Gdańsk location is playing an integral role in global operations by being part of Global Business Solutions (GBS). Today we continue to deliver the operational excellence we are renowned for, while exploring new business models and innovative technologies. Our goal is to improve safety and efficiency and reduce cost and complexity, ultimately making offshore oil and gas more competitive. This is what we mean by Smarter Drilling for Better Value. We are looking for Mechanical Engineer for Maersk Drilling office in Gdańsk.  As a Mechanical Engineer you will be part of the Project Engineering department which is part of Project Organization. In your role you are responsible for ensuring engineering support to Operations and the Commercial Department, supporting modification projects and handling projects on the operational rigs. You will have close cooperation with Clients, Rig Managers, Project Managers and team members and have a high influence on own planning, project planning, travels etc. You will participate in innovative projects and helping the Company becoming more sustainable.You will be part of a truly international company with our employees representing 65 nationalities. Our strong focus on diversity is a natural outcome of a company with a strong talent focus, mindset and culture. This goes hand in hand with a commitment to inclusion: all employees are valued and treated with respect at all times and we believe that our employees thrive and perform better with a healthy work-life balance. You will be responsible for managing your own modification projects, working closely with our team of engineers to ensure that quality and progress targets are met. Working on a broad scope of what is regarded mechanical systems on a modern drilling rig.You will work with performance requirements, validating engineering solutions, confirming same at FATs and commissioning and overseeing final installation and documentation.You will be managing engineering consultancies and suppliers working on your projects. You will facilitate and participate in projects internationally and further you are expected to contribute with in-depth technical knowledge on various projects.If you want to help our Client's Gdańsk office to develop and delivering comfortable and friendly work environment to other people makes you excited apply now!what we offerDevelopment opportunities in an international stable and constantly developing companyBeing a part of a company committed to creating a good environment for growth and a respectful atmosphereOpenness to independent action and implementation of own ideas and solutions Opportunity to participate in projects of different complexity levels and to cooperate with various departmentsGreat opportunity to work in an international company that values employees and provides right environment for right peopleStrong focus on work-life balancePastries and fruits in the officeOffice located in well-communicated city area in Gdańsk Centreyour tasksDo technical project management of various maintenance and upgrade scopes across the fleet. This includes providing technical expertise and project management activities, such as: planning, budgeting, vendor management and stakeholder management.Write technical purchase specifications.Responsible, based on scope of work and design basis, for development of the overall and detailed design. You shall ensure that the design complies with contractual requirements, good engineering practice and complies with Rules, Regulations and Standards as applicable for the relevant offshore work. You shall ensure that design progress meets the contract schedule.Responsible for delivering SoW within agreed time and budget end-to-end, which means high quality in all aspects of planning, engineering, execution and documentation.Give engineering support to general activities, such as offshore operations, commercial, IT, Sustainability etc.Project management of new installations and modifications on existing MODUs as appointed.Make suggestions for improvements in all matters within your area of responsibility.Obtain and maintain knowledge of relevant Rules, Regulations and Standards within the key areas.Obtain and maintain general knowledge and understanding of all aspects of the key areas and perform specialist duty on agreed selected areas. Ensure that in all matters, prior to decision, an economic and businesslike assessment is made so that the project is executed with the utmost efficiency and the best economical result for life time cost.what we expectB.Sc. or M.Sc. degree in Mechanical Engineering.Relevant experience within the offshore industry of 3 years or more.English proficiency written and verbalHigh level of communication capabilitiesExperience within drilling operations or shipping industry.Computer literate and preferably experiences working with Microsoft office, Project planning tools, and ERP system.Thrive in an ambitious environment and welcome feedback as an efficient way to develop personal and professional skills. ​Trustworthy, self-driven, ambitious and knows the importance of working together as a team to reach stretched targets.Hold a positive mindset, high level of energy and a relentless focus on maximizing impact and output​.Strive to deliver high quality and possess great communication skills​.Curious by nature and gets motivated by expanding your capabilities.Mechanical competencies, which can include but not necessarily all:Rotating equipment (Diesel engines, Power turbines, Compressors, Pumps, Fans)Auxiliary systems (Fuel, Air systems, Water systems: fresh, salt and firefighting, Mud mixing and treatment systems)HVAC systemsHydraulic systemsPiping and valve systemsDrilling systems and drilling equipmentThruster systemsJacking systemsMarine systems (e.g. anchor winches)Agencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      New team of Technical Superintendents in Maersk Drilling!Our Client, Maersk Drilling, is a world leader in harsh environment and deep-water drilling with one of the youngest and most advanced fleets in the industry. Our Gdańsk location is playing an integral role in global operations by being part of Global Business Solutions (GBS). Today we continue to deliver the operational excellence we are renowned for, while exploring new business models and innovative technologies. Our goal is to improve safety and efficiency and reduce cost and complexity, ultimately making offshore oil and gas more competitive. This is what we mean by Smarter Drilling for Better Value. If you want to help our Client's Gdańsk office to develop and delivering comfortable and friendly work environment to other people makes you excited apply now!what we offerGreat opportunity to work in an international company that values employees and provides right environment for right peopleStrong focus on work-life balancePastries and fruits in the officeOffice located in well-communicated city area in Gdańsk CentreStationary work combined with business tripsBeing a part of a company committed to creating a good environment for growth and a respectful atmosphereOpenness to independent action and implementation of own ideas and solutionsOpportunity to participate in projects of different complexity levels and to cooperate with various departmentsyour tasksEnd-to-end responsibility for the technical support with a focus on short, medium- and long-term maintenanceMaintenance budget responsibility Coordination of all the technical activities ongoing including maintenance, Client's scopes and upgradesParticipation in meeting with Clients and potential Customers and active participation of upselling of the products and servicesLiaison with external and internal stakeholderswhat we expectTechnical project management experienceSelf-driven and proactive approachExperience in drilling, oil&gas or maritime industryStakeholder management and delegation skills are key to success in this positionAble to build partnerships and working collaboratively with others to meet shared objectivesAble to develop and deliver multi-code communication that convey a clear understanding of the unique needs of different audiencesAble to step up to address difficult issues, saying what needs to be saidAble to create a climate where people are motivated to do their best to help the organization achieve its objectivesHigh level of flexibility required for new tasks and priorities in a fast-changing environmentExperience in engineering, shipbuilding, offshore projects or similar relevant multidisciplineWorking knowledge of Microsoft Office Business acumen and strong customer focusVery good written and spoken EnglishBachelors Engineering degree or similarYou are comfortable with 15-30% annual travelAgencja zatrudnienia nr wpisu 47
      New team of Technical Superintendents in Maersk Drilling!Our Client, Maersk Drilling, is a world leader in harsh environment and deep-water drilling with one of the youngest and most advanced fleets in the industry. Our Gdańsk location is playing an integral role in global operations by being part of Global Business Solutions (GBS). Today we continue to deliver the operational excellence we are renowned for, while exploring new business models and innovative technologies. Our goal is to improve safety and efficiency and reduce cost and complexity, ultimately making offshore oil and gas more competitive. This is what we mean by Smarter Drilling for Better Value. If you want to help our Client's Gdańsk office to develop and delivering comfortable and friendly work environment to other people makes you excited apply now!what we offerGreat opportunity to work in an international company that values employees and provides right environment for right peopleStrong focus on work-life balancePastries and fruits in the officeOffice located in well-communicated city area in Gdańsk CentreStationary work combined with business tripsBeing a part of a company committed to creating a good environment for growth and a respectful atmosphereOpenness to independent action and implementation of own ideas and solutionsOpportunity to participate in projects of different complexity levels and to cooperate with various departmentsyour tasksEnd-to-end responsibility for the technical support with a focus on short, medium- and long-term maintenanceMaintenance budget responsibility Coordination of all the technical activities ongoing including maintenance, Client's scopes and upgradesParticipation in meeting with Clients and potential Customers and active participation of upselling of the products and servicesLiaison with external and internal stakeholderswhat we expectTechnical project management experienceSelf-driven and proactive approachExperience in drilling, oil&gas or maritime industryStakeholder management and delegation skills are key to success in this positionAble to build partnerships and working collaboratively with others to meet shared objectivesAble to develop and deliver multi-code communication that convey a clear understanding of the unique needs of different audiencesAble to step up to address difficult issues, saying what needs to be saidAble to create a climate where people are motivated to do their best to help the organization achieve its objectivesHigh level of flexibility required for new tasks and priorities in a fast-changing environmentExperience in engineering, shipbuilding, offshore projects or similar relevant multidisciplineWorking knowledge of Microsoft Office Business acumen and strong customer focusVery good written and spoken EnglishBachelors Engineering degree or similarYou are comfortable with 15-30% annual travelAgencja zatrudnienia nr wpisu 47
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