Are you dreaming of a job that allows you to solve problems, think creatively, and continuously develop yourself?
We are seeking enthusiasts of the IT field and new technologies with a passion for customer service and proficiency in Italian or Spanish, as well as English communication skills! Join our dynamic team as a IT Support Specialist in a international company in the furniture industry and assist colleagues from other countries in resolving IT issues!
what we offer- employment based on a temporary employment contract with the possibility of transitioning to permanent employment
- the opportunity to work remotely 80% of the time (4 days per month at the office in Warsaw)
- necessary equipment for work
- a comprehensive package of introductory training
- flexible working hours
- work on a rotating schedule (between 7:00 AM and 8:00 PM, 7 days a week)
- a benefits package (private medical care, sports card, meal card)
- the opportunity to use foreign languages in your daily work
- gaining valuable experience and knowledge alongside specialists
- technical and IT support through various support channels
- assistance in foreign languages (Italian or Spanish and English)
- resolving incoming issues in a timely manner
- performing duties in accordance with processes, rules, and guidelines
- collaboration within the IT Service Desk team
- monitoring all open support cases
- proficiency in Italian or Spanish at a minimum B2 level
- proficiency in English at a minimum B2 level
- technical and IT skills
- interest in networks, databases, programming, and computer tinkering
- previous experience in a similar position (helpdesk/first-line IT support) is a plus
- openness to learning and development
- customer service experience
- teamwork and communication skills
- quick learning and problem-solving abilities
- flexibility to work on a rotating schedule between 7:00 AM and 8:00 PM (7 days a week)
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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