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    35 jobs found for Customer Service

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      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Together with our international client, we are looking for candidates who want to join the developing SSC in Warsaw. If you know German and English and want to develop the Customer Service / Order Management area, this offer is just for you!what we offeremployment in an international organization which has a stable market positiona chance for professional developmentwork in an international environment office location – quick and convenient public transport, Ochota districtflexible working time and home office optionsyour tasksverification & processing sales orders in systemmodification of sales orders in SAPdocument management in the Fax2Edi systemdistribution of inquiries and other documents sent by clientstaking part in testing new solutions and process improvement.taking part in improving the process and the toolsallocation of non-complete orders & customer requests to respective departments of the companycreating and updating appropriate process documentationsupport the processes for existing and new customerswhat we expectexperience in customer service or in the area of salesgood knowledge of English and German min. B2 levelexperience in work with SAP/SD module – an additional advantageexperience in transitions – an additional advantagestrong attention to detail and accuracyability to learn quickly and pick up new skillsself-managementcustomer orientationAgencja zatrudnienia – nr wpisu 47
      Together with our international client, we are looking for candidates who want to join the developing SSC in Warsaw. If you know German and English and want to develop the Customer Service / Order Management area, this offer is just for you!what we offeremployment in an international organization which has a stable market positiona chance for professional developmentwork in an international environment office location – quick and convenient public transport, Ochota districtflexible working time and home office optionsyour tasksverification & processing sales orders in systemmodification of sales orders in SAPdocument management in the Fax2Edi systemdistribution of inquiries and other documents sent by clientstaking part in testing new solutions and process improvement.taking part in improving the process and the toolsallocation of non-complete orders & customer requests to respective departments of the companycreating and updating appropriate process documentationsupport the processes for existing and new customerswhat we expectexperience in customer service or in the area of salesgood knowledge of English and German min. B2 levelexperience in work with SAP/SD module – an additional advantageexperience in transitions – an additional advantagestrong attention to detail and accuracyability to learn quickly and pick up new skillsself-managementcustomer orientationAgencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      For one of our clients, one of the largest company in the consumer research sector in retail and FMCG market, we are currently looking for a Client Consultant with German and English.The Person employed as customer solutions specialist advises, suggests and discusses solutions with the internal and external clients in terms of offered products and is not involved with sales activities.If you have had your first professional experience in customer service and you know German and English at a minimum level of B2, we invite you to apply for this offer!what we offeropportunity to gain professional experience in a company that is a market leader,a chance to get to know the FMCG / Retail market inside out - not only at the national but also international level,stable employment based on a contract of employment, and all the necessary working tools,medicover private medical care, co-financing for the Multisport card,a series of training courses and opportunities to raise your own professional competences,a clear path of development,additional day off,opportunity to participate in CSR projects organized by the company,work in home office mode, and ultimately work in hybrid mode - the company's office is located near the Dworzec Gdański metro stationyour tasksresponsibility for business contacts with customers and with internal teams in terms such as: delivery delays, data changes, data quality issues, execution, etc.,taking care of customer inquiries and transferring them to internal orders to appropriately dedicated teams,responsibility for the efficiency of the databases, including optimalizations and suggestions from customerspresentations fot the customers of the complete production process,taking care of remote communication with the client (phone/hangouts, e-mail).what we expectvery good command of English and German - both spoken and written is a must,Bachelor degree in Economics, Marketing, Computer Science or other related fields,Minimum 1 year of previous experience in customer service/ administration/ complaints,Ability to work in a cross functional environment and also with demanding clients,Highly developed communication skills (especially in remote communication), both spoken and written,Good negotiation and influencing skills will be a strong asset,Computer skills - especially MS Excel and Power Point Agencja zatrudnienia – nr wpisu 47
      For one of our clients, one of the largest company in the consumer research sector in retail and FMCG market, we are currently looking for a Client Consultant with German and English.The Person employed as customer solutions specialist advises, suggests and discusses solutions with the internal and external clients in terms of offered products and is not involved with sales activities.If you have had your first professional experience in customer service and you know German and English at a minimum level of B2, we invite you to apply for this offer!what we offeropportunity to gain professional experience in a company that is a market leader,a chance to get to know the FMCG / Retail market inside out - not only at the national but also international level,stable employment based on a contract of employment, and all the necessary working tools,medicover private medical care, co-financing for the Multisport card,a series of training courses and opportunities to raise your own professional competences,a clear path of development,additional day off,opportunity to participate in CSR projects organized by the company,work in home office mode, and ultimately work in hybrid mode - the company's office is located near the Dworzec Gdański metro stationyour tasksresponsibility for business contacts with customers and with internal teams in terms such as: delivery delays, data changes, data quality issues, execution, etc.,taking care of customer inquiries and transferring them to internal orders to appropriately dedicated teams,responsibility for the efficiency of the databases, including optimalizations and suggestions from customerspresentations fot the customers of the complete production process,taking care of remote communication with the client (phone/hangouts, e-mail).what we expectvery good command of English and German - both spoken and written is a must,Bachelor degree in Economics, Marketing, Computer Science or other related fields,Minimum 1 year of previous experience in customer service/ administration/ complaints,Ability to work in a cross functional environment and also with demanding clients,Highly developed communication skills (especially in remote communication), both spoken and written,Good negotiation and influencing skills will be a strong asset,Computer skills - especially MS Excel and Power Point Agencja zatrudnienia – nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      If you are a Czech-speaking person with experience in customer service and have always wanted to live and work in Tricity, this offer is perfect for you !For Canadian, technology company that provides IT services, we are looking for Social Media Customer Service Representative Specialist with Czech language.what we offerAttractive salary and bonus schemeRelocation assistance for Gdansk (eg. flight ticket, transfer etc.)Welcome bonus of 4500 EuroPrivate medical healthcareMedicover sportFully paid comprehensive product training and intensive training-on-the-jobStable job and career development opportunities in our international companyPositive international working environment (Relax zones, PlayStation)Highly motivated and dedicated team with flat hierarchies and informal cultureEmployee referral bonuses and recognition programsyour tasksContacting our clients (Agencies or Advertisers) by phone, chat and email daily identifying sales opportunities and providing these businesses with the best solution for their business goalProvide information about online advertising servicesPrepare of online advertisement strategies based on the clients’ needsAssess customers’ advertising needswhat we expectProficient level of Czech language (both written and spoken)English language on B2 levelOnline advertising experience is considered as advantage      Social media affinity and active social media userAgencja zatrudnienia – nr wpisu 47
      If you are a Czech-speaking person with experience in customer service and have always wanted to live and work in Tricity, this offer is perfect for you !For Canadian, technology company that provides IT services, we are looking for Social Media Customer Service Representative Specialist with Czech language.what we offerAttractive salary and bonus schemeRelocation assistance for Gdansk (eg. flight ticket, transfer etc.)Welcome bonus of 4500 EuroPrivate medical healthcareMedicover sportFully paid comprehensive product training and intensive training-on-the-jobStable job and career development opportunities in our international companyPositive international working environment (Relax zones, PlayStation)Highly motivated and dedicated team with flat hierarchies and informal cultureEmployee referral bonuses and recognition programsyour tasksContacting our clients (Agencies or Advertisers) by phone, chat and email daily identifying sales opportunities and providing these businesses with the best solution for their business goalProvide information about online advertising servicesPrepare of online advertisement strategies based on the clients’ needsAssess customers’ advertising needswhat we expectProficient level of Czech language (both written and spoken)English language on B2 levelOnline advertising experience is considered as advantage      Social media affinity and active social media userAgencja zatrudnienia – nr wpisu 47
      • pruszcz gdański, pomorskie
      • permanent
      • randstad polska
      Would you like to work in a company, which delivers globally-recognized technology solutions that increase intelligence, safety, and efficiency for public transit operations? Let's match the career path to your competences.Our Client is uniquely positioned to provide solutions to connect transit passengers to vital information while supporting the operational objectives of efficient transit operations. The company is developing and delivering technology with tangible benefits to public transit to the customers from around 85 countries.Combining strategic research and development with smart acquisitions, they are merging a broad range of expertise and new technology along with best-in-class products from successful, well-known regional companies into one cohesive, global organization. If you are willing to take on a new challenge and be part of the team, which works globally - apply!We will happily talk with you and provide more details about the offer. what we offeremployment contractflexible working hourshybrid work possiblean interesting job with varied tasksa pleasant and inspiring working environment in an open-minded, highly motivated teaminternational environment with many contacts in Europethe chance to create your own way of workingpersonal development opportunitieslife insurance, health insurance covered by the employerintegration eventsyour taskshandle customer relations and act as a first point of contact for customersaccepting, processing and tracking of the order process in timely mannercustomer master data owner in terms of rigt management and maintenance of all data kept in HRIS (Infor LN)maintenance KPIs related to OTD and Salessupport of the consignment at customers and service partnerswhat we expectfluency in polish and english, knowledge of german will be advantageexperience in international environmentmaster's degree requiredcompetent in handling MsOffice and relevant with ERP and CRM systemsopen-minded, goal-oriented and reliable at workhigh customer and service orientation as well as high service mentalityhigh assertiveness, ability to work under the pressure, team spirit and flexibilityAgencja zatrudnienia – nr wpisu 47
      Would you like to work in a company, which delivers globally-recognized technology solutions that increase intelligence, safety, and efficiency for public transit operations? Let's match the career path to your competences.Our Client is uniquely positioned to provide solutions to connect transit passengers to vital information while supporting the operational objectives of efficient transit operations. The company is developing and delivering technology with tangible benefits to public transit to the customers from around 85 countries.Combining strategic research and development with smart acquisitions, they are merging a broad range of expertise and new technology along with best-in-class products from successful, well-known regional companies into one cohesive, global organization. If you are willing to take on a new challenge and be part of the team, which works globally - apply!We will happily talk with you and provide more details about the offer. what we offeremployment contractflexible working hourshybrid work possiblean interesting job with varied tasksa pleasant and inspiring working environment in an open-minded, highly motivated teaminternational environment with many contacts in Europethe chance to create your own way of workingpersonal development opportunitieslife insurance, health insurance covered by the employerintegration eventsyour taskshandle customer relations and act as a first point of contact for customersaccepting, processing and tracking of the order process in timely mannercustomer master data owner in terms of rigt management and maintenance of all data kept in HRIS (Infor LN)maintenance KPIs related to OTD and Salessupport of the consignment at customers and service partnerswhat we expectfluency in polish and english, knowledge of german will be advantageexperience in international environmentmaster's degree requiredcompetent in handling MsOffice and relevant with ERP and CRM systemsopen-minded, goal-oriented and reliable at workhigh customer and service orientation as well as high service mentalityhigh assertiveness, ability to work under the pressure, team spirit and flexibilityAgencja zatrudnienia – nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      If you are a German-speaking person with experience in customer service and have always wanted to live and work in Tricity, this offer is perfect for you !For Canadian, technology company that provides IT services, we are looking for Social Media Customer Service Representative Specialist with German language. what we offerAttractive salary and bonus schemeRelocation assistance for Gdansk (eg. flight ticket, transfer etc.)Welcome bonus of 3000 Euro Private medical healthcareMedicover sportFully paid comprehensive product training and intensive training-on-the-jobStable job and career development opportunities in our international companyPositive international working environment (Relax zones, PlayStation)Highly motivated and dedicated team with flat hierarchies and informal cultureEmployee referral bonuses and recognition programsyour tasksContacting our clients (Agencies or Advertisers) by phone, chat and email daily identifying sales opportunities and providing these businesses with the best solution for their business goalProvide information about online advertising servicesPrepare of online advertisement strategies based on the clients’ needsAssess customers’ advertising needswhat we expectProficient level of German language (both written and spoken)English language on B2 levelOnline advertising experience is considered as advantage      Social media affinity and active social media userAgencja zatrudnienia – nr wpisu 47
      If you are a German-speaking person with experience in customer service and have always wanted to live and work in Tricity, this offer is perfect for you !For Canadian, technology company that provides IT services, we are looking for Social Media Customer Service Representative Specialist with German language. what we offerAttractive salary and bonus schemeRelocation assistance for Gdansk (eg. flight ticket, transfer etc.)Welcome bonus of 3000 Euro Private medical healthcareMedicover sportFully paid comprehensive product training and intensive training-on-the-jobStable job and career development opportunities in our international companyPositive international working environment (Relax zones, PlayStation)Highly motivated and dedicated team with flat hierarchies and informal cultureEmployee referral bonuses and recognition programsyour tasksContacting our clients (Agencies or Advertisers) by phone, chat and email daily identifying sales opportunities and providing these businesses with the best solution for their business goalProvide information about online advertising servicesPrepare of online advertisement strategies based on the clients’ needsAssess customers’ advertising needswhat we expectProficient level of German language (both written and spoken)English language on B2 levelOnline advertising experience is considered as advantage      Social media affinity and active social media userAgencja zatrudnienia – nr wpisu 47
      • łódź, łódzkie
      • permanent
      • randstad polska
      Do not hesitate and join one of the original pioneers in the BPO sector and a leader today. This is an exciting opportunity to supervise a newly developed team and play a fundamental part in its growth and success. what we offeropportunity to launch a new client with a strong global network of experienced colleaguesa permanent employment contract with an attractive bonus planopportunity to develop your skills and experienceextensive training and learning opportunities to growyour taskssetting goals, delegating tasks, monitoring work progressmentoring and training, conducting performance appraisalsproviding SLA/KPI reporting to the delivery leadparticipating in the improvement projects for the operational areabuilding a strong relationship with the client and handling client communications and escalations as appropriatewhat we expectFrench or Spanish and English knowledge at the C1 levelhave excellent analytical skills and be solution-orientedprevious supervisory experience and strong ability to coach, lead and inspireproficiency with MS Office Agencja zatrudnienia – nr wpisu 47
      Do not hesitate and join one of the original pioneers in the BPO sector and a leader today. This is an exciting opportunity to supervise a newly developed team and play a fundamental part in its growth and success. what we offeropportunity to launch a new client with a strong global network of experienced colleaguesa permanent employment contract with an attractive bonus planopportunity to develop your skills and experienceextensive training and learning opportunities to growyour taskssetting goals, delegating tasks, monitoring work progressmentoring and training, conducting performance appraisalsproviding SLA/KPI reporting to the delivery leadparticipating in the improvement projects for the operational areabuilding a strong relationship with the client and handling client communications and escalations as appropriatewhat we expectFrench or Spanish and English knowledge at the C1 levelhave excellent analytical skills and be solution-orientedprevious supervisory experience and strong ability to coach, lead and inspireproficiency with MS Office Agencja zatrudnienia – nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      Together with our client in Gdańsk, we are looking for people who will start working in a new team on the Hungarian market!If you are a creative digital marketing enthusiast who enjoys the challenge of finding the right online advertising products to support your various business goals, then this offer is for you!what we offerRelocation assistance for Gdansk (eg. flight ticket, transfer etc.)Welcome bonus of 4500 Euro Attractive salary and bonus schemePrivate medical healthcareMedicover sportFully paid comprehensive product training and intensive training-on-the-jobStable job and career development opportunities in our international companyPositive international working environment (Relax zones, PlayStation)Highly motivated and dedicated team with flat hierarchies and informal cultureEmployee referral bonuses and recognition programsyour tasksContacting our clients (Agencies or Advertisers) by phone, chat and email daily identifying sales opportunities and providing these businesses with the best solution for their business goalProvide information about online advertising servicesPrepare of online advertisement strategies based on the clients’ needsAssess customers’ advertising needswhat we expectProficient level of Hungarian language (both written and spoken)English language on B2 levelOnline advertising experience is considered as advantage      Social media affinity and active social media userAgencja zatrudnienia – nr wpisu 47
      Together with our client in Gdańsk, we are looking for people who will start working in a new team on the Hungarian market!If you are a creative digital marketing enthusiast who enjoys the challenge of finding the right online advertising products to support your various business goals, then this offer is for you!what we offerRelocation assistance for Gdansk (eg. flight ticket, transfer etc.)Welcome bonus of 4500 Euro Attractive salary and bonus schemePrivate medical healthcareMedicover sportFully paid comprehensive product training and intensive training-on-the-jobStable job and career development opportunities in our international companyPositive international working environment (Relax zones, PlayStation)Highly motivated and dedicated team with flat hierarchies and informal cultureEmployee referral bonuses and recognition programsyour tasksContacting our clients (Agencies or Advertisers) by phone, chat and email daily identifying sales opportunities and providing these businesses with the best solution for their business goalProvide information about online advertising servicesPrepare of online advertisement strategies based on the clients’ needsAssess customers’ advertising needswhat we expectProficient level of Hungarian language (both written and spoken)English language on B2 levelOnline advertising experience is considered as advantage      Social media affinity and active social media userAgencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      For one of our clients, the largest company in the consumer research sector in retail and FMCG market, we are currently looking for a Customer Service Consultant with French and EnglishThe Person employed as customer service consultant  advises, suggests and discusses solutions with the internal and external clients in terms of offered products and is not involved with sales activities.If you have had your first professional experience in customer service and you know French and English at a minimum level of B2, we invite you to apply for this offer!what we offerOpportunity to gain professional experience in a company that is a market leaderA chance to get to know the FMCG / Retail market inside out - not only at the national but also international levelStable employment based on a contract of employment, and all the necessary working toolsMedicover private medical care, co-financing for the Multisport card,A series of training courses and opportunities to raise your own professional competencesA clear path of developmentAdditional day offOpportunity to participate in CSR projects organized by the companyWork in home office mode, and ultimately work in hybrid mode - the company's office is located near the Dworzec Gdański metro stationyour tasksThe key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.)Converting the clients needs into internal work ordersResponsible for the efficiency of the databases, including optimizations and suggestions for the ClientQuality assurance proceduresClient presentations of the complete production processRemote communication with the clientwhat we expectVery good command of English and French - both spoken and written is a mustBachelor degree in Economics, Marketing, Computer Science or other relevant fieldsMinimum 1 years of previous experience in customer service/ administration/ complaintsAbility to work in a cross-functional environment with demanding clientsDistinct communication skills both spoken and writtenGood negotiation and influencing skillsGood Microsoft Office skills, especially in Excel and PowerPointAgencja zatrudnienia – nr wpisu 47
      For one of our clients, the largest company in the consumer research sector in retail and FMCG market, we are currently looking for a Customer Service Consultant with French and EnglishThe Person employed as customer service consultant  advises, suggests and discusses solutions with the internal and external clients in terms of offered products and is not involved with sales activities.If you have had your first professional experience in customer service and you know French and English at a minimum level of B2, we invite you to apply for this offer!what we offerOpportunity to gain professional experience in a company that is a market leaderA chance to get to know the FMCG / Retail market inside out - not only at the national but also international levelStable employment based on a contract of employment, and all the necessary working toolsMedicover private medical care, co-financing for the Multisport card,A series of training courses and opportunities to raise your own professional competencesA clear path of developmentAdditional day offOpportunity to participate in CSR projects organized by the companyWork in home office mode, and ultimately work in hybrid mode - the company's office is located near the Dworzec Gdański metro stationyour tasksThe key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.)Converting the clients needs into internal work ordersResponsible for the efficiency of the databases, including optimizations and suggestions for the ClientQuality assurance proceduresClient presentations of the complete production processRemote communication with the clientwhat we expectVery good command of English and French - both spoken and written is a mustBachelor degree in Economics, Marketing, Computer Science or other relevant fieldsMinimum 1 years of previous experience in customer service/ administration/ complaintsAbility to work in a cross-functional environment with demanding clientsDistinct communication skills both spoken and writtenGood negotiation and influencing skillsGood Microsoft Office skills, especially in Excel and PowerPointAgencja zatrudnienia – nr wpisu 47
      • wrocław, dolnośląskie
      • permanent
      • randstad polska
      If you have business experience in customer service or order processing, and you want to develop your career path in an international SSC company located in Wroclaw - apply!what we offerEmployment contract directly with the clientHybrid working systemPrivate medical health careLife insuranceSports benefitClear career pathyour tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectRelevant university degree or business experience in customer service or order processing (over one year of experience)Knowledge of the English language (at least B2 level)Good knowledge of Order Management tools (SAP – nice to have)You are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      If you have business experience in customer service or order processing, and you want to develop your career path in an international SSC company located in Wroclaw - apply!what we offerEmployment contract directly with the clientHybrid working systemPrivate medical health careLife insuranceSports benefitClear career pathyour tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectRelevant university degree or business experience in customer service or order processing (over one year of experience)Knowledge of the English language (at least B2 level)Good knowledge of Order Management tools (SAP – nice to have)You are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Do you speak German and would like to join logistics team in well known, the largest industrial manufacturing company in Europe ? If yes, please apply and let us know you better !what we offerEmployment in an international organization who is a world leader in its sector and has a stable market position;A chance for professional development;competitive salary and annual bonus;additional vacation days;Possibility to work remotely;private medical care;life insurance;sports card;lunch card.your tasksProcessing orders in the system (SAP) based on the input from customers and salesmen;Phone and e-mail contact with customers;Close cooperation with various internal departments;Organization of deliveries and material flow within the company in line with relevant regulations;Handling warranty and return process;Actively proposing process optimizations.what we expectFluent written and verbal communication in German and good level of English;Experience/background in logistics/supply chain, business administration, customer service (gained preferably in the technical sector, SSC/BPO) will be a plus;Knowledge of SAP - preferable;Ability to work in a team;Good communication and customer service skills;Open-mindedness and constructive attitude to performed tasks.Agencja zatrudnienia – nr wpisu 47
      Do you speak German and would like to join logistics team in well known, the largest industrial manufacturing company in Europe ? If yes, please apply and let us know you better !what we offerEmployment in an international organization who is a world leader in its sector and has a stable market position;A chance for professional development;competitive salary and annual bonus;additional vacation days;Possibility to work remotely;private medical care;life insurance;sports card;lunch card.your tasksProcessing orders in the system (SAP) based on the input from customers and salesmen;Phone and e-mail contact with customers;Close cooperation with various internal departments;Organization of deliveries and material flow within the company in line with relevant regulations;Handling warranty and return process;Actively proposing process optimizations.what we expectFluent written and verbal communication in German and good level of English;Experience/background in logistics/supply chain, business administration, customer service (gained preferably in the technical sector, SSC/BPO) will be a plus;Knowledge of SAP - preferable;Ability to work in a team;Good communication and customer service skills;Open-mindedness and constructive attitude to performed tasks.Agencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • PLN0 - PLN5,400 per month
      • randstad polska
      Do you speak German and English? Apply and become a customer service specialist for a major global leader of designer fashion and lifestyle accessories!what we offer100% remote workattractive salary (5000 - 6000 pln gross per month)system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)multi-lingual working environmentyour tasksproviding a premium brand experience and service to eCommerce customersassisting customers with purchasing products, order enquiries and after sales enquiries via phone, chat and e-mailparticipating in product promotion campaignscommunicating key consumer feedback to Team Leaders within the Customer Experience Teamwhat we expectadvanced English + German skills (B2 level or above)high school diploma or equivalentcustomer service experience (retail, shared services background preferred)good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the InternetSAP/ERP knowledge would be an advantage, but not essential Agencja zatrudnienia nr wpisu 47
      Do you speak German and English? Apply and become a customer service specialist for a major global leader of designer fashion and lifestyle accessories!what we offer100% remote workattractive salary (5000 - 6000 pln gross per month)system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)multi-lingual working environmentyour tasksproviding a premium brand experience and service to eCommerce customersassisting customers with purchasing products, order enquiries and after sales enquiries via phone, chat and e-mailparticipating in product promotion campaignscommunicating key consumer feedback to Team Leaders within the Customer Experience Teamwhat we expectadvanced English + German skills (B2 level or above)high school diploma or equivalentcustomer service experience (retail, shared services background preferred)good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the InternetSAP/ERP knowledge would be an advantage, but not essential Agencja zatrudnienia nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      Would you like to work in a company, which delivers globally-recognized technology solutions that increase intelligence, safety, and efficiency for public transit operations? Let's match the career path to your competences.Our Client is uniquely positioned to provide solutions to connect transit passengers to vital information while supporting the operational objectives of efficient transit operations. The company is developing and delivering technology with tangible benefits to public transit to the customers from around 85 countries.Combining strategic research and development with smart acquisitions, they are merging a broad range of expertise and new technology along with best-in-class products from successful, well-known regional companies into one cohesive, global organization. If you are willing to take on a new challenge and be part of the team, which works globally - apply!We will happily talk with you and provide more details about the offer.what we offera contract of employmentflexible working hoursocassional home officean interesting job with varied tasksa pleasant and inspiring working environment in an open-minded, highly motivated teaminternational environment with many contacts in Europea chance to create your own way of workingpersonal development opportunitieslife insurance and health insurance fully covered by the employersports cardintegration eventsyour tasksadministration of service requests and repair ordersreceiving requests and registration in ERP systemsregular exchange of information with external and internal partiesticket creation for internal Ticketing Systemcorrespondence and contact with the Clients - sending information about costs and datestaking an active part in meetings with Clientswhat we expectabout 2 years of experience in the customer service fieldexperience in the automotive sector will be an assetexperience with claims/warranties is nice to haveUniversity degree - completed or in progressgood knowledge of ERP systems will be an assetknowledge of MS Office - Excelproficiency in English (min. B2 level)knowledge of German will be an advantageability to identify and resolve potential problemsstrong communication skillsconscientiousness and meticulousnessexcellent organizational skillsAgencja zatrudnienia – nr wpisu 47
      Would you like to work in a company, which delivers globally-recognized technology solutions that increase intelligence, safety, and efficiency for public transit operations? Let's match the career path to your competences.Our Client is uniquely positioned to provide solutions to connect transit passengers to vital information while supporting the operational objectives of efficient transit operations. The company is developing and delivering technology with tangible benefits to public transit to the customers from around 85 countries.Combining strategic research and development with smart acquisitions, they are merging a broad range of expertise and new technology along with best-in-class products from successful, well-known regional companies into one cohesive, global organization. If you are willing to take on a new challenge and be part of the team, which works globally - apply!We will happily talk with you and provide more details about the offer.what we offera contract of employmentflexible working hoursocassional home officean interesting job with varied tasksa pleasant and inspiring working environment in an open-minded, highly motivated teaminternational environment with many contacts in Europea chance to create your own way of workingpersonal development opportunitieslife insurance and health insurance fully covered by the employersports cardintegration eventsyour tasksadministration of service requests and repair ordersreceiving requests and registration in ERP systemsregular exchange of information with external and internal partiesticket creation for internal Ticketing Systemcorrespondence and contact with the Clients - sending information about costs and datestaking an active part in meetings with Clientswhat we expectabout 2 years of experience in the customer service fieldexperience in the automotive sector will be an assetexperience with claims/warranties is nice to haveUniversity degree - completed or in progressgood knowledge of ERP systems will be an assetknowledge of MS Office - Excelproficiency in English (min. B2 level)knowledge of German will be an advantageability to identify and resolve potential problemsstrong communication skillsconscientiousness and meticulousnessexcellent organizational skillsAgencja zatrudnienia – nr wpisu 47
      • toruń, kujawsko-pomorskie
      • permanent
      • randstad polska
      Are you a Project Leader who is not only customer oriented but also quality and result oriented? Do you enjoy working in teams? Do you want to work in a highly driven and collegial working environment with plenty of room for your own initiative? Then we are looking for you! Check our job offer and send your CV in English! what we offerlabour contractvariety and challenges within the international automotive industryappreciation (including a good salary, prospect of a permanent appointment)flexibility (working in hybrid model and flexible working hours)co-financing for learning foreign languagesco-financing for courses and trainingco-financing for children's holidayslife insurancediscounts on company products and servicesadditional social benefitsintegration meetingsbirthday celebrationChristmas presentsyour tasksresponsibility for successfully realizing the projectproviding the account manager the calculations and the budget based on customer specific requirements (QUO phase)responsiblility for implementing (IMP phase) the project according to the agreed timing, cost price and the budgetconsulting with the client and stakeholders about status/direction of the projectwhat we expectexperience in project management in the industry e.g.  automotive, plastics, metal components for the automotive industry, electrical, electronical industry, aviation industry, defense industry, electronics and household appliances industry minimum 3 years of professional experience in a similar positionadvanced knowledge of English and Polishexperience in working at the highest standardsWillingness to travel to customers companies production plants, mainly in EuropeAgencja zatrudnienia – nr wpisu 47
      Are you a Project Leader who is not only customer oriented but also quality and result oriented? Do you enjoy working in teams? Do you want to work in a highly driven and collegial working environment with plenty of room for your own initiative? Then we are looking for you! Check our job offer and send your CV in English! what we offerlabour contractvariety and challenges within the international automotive industryappreciation (including a good salary, prospect of a permanent appointment)flexibility (working in hybrid model and flexible working hours)co-financing for learning foreign languagesco-financing for courses and trainingco-financing for children's holidayslife insurancediscounts on company products and servicesadditional social benefitsintegration meetingsbirthday celebrationChristmas presentsyour tasksresponsibility for successfully realizing the projectproviding the account manager the calculations and the budget based on customer specific requirements (QUO phase)responsiblility for implementing (IMP phase) the project according to the agreed timing, cost price and the budgetconsulting with the client and stakeholders about status/direction of the projectwhat we expectexperience in project management in the industry e.g.  automotive, plastics, metal components for the automotive industry, electrical, electronical industry, aviation industry, defense industry, electronics and household appliances industry minimum 3 years of professional experience in a similar positionadvanced knowledge of English and Polishexperience in working at the highest standardsWillingness to travel to customers companies production plants, mainly in EuropeAgencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Do you speak Finnish and would like to join logistics team in well known, the largest industrial manufacturing company in Europe ? If yes, please apply and let us know you better !what we offerEmployment in an international organization who is a world leader in its sector and has a stable market position;A chance for professional development;competitive salary and annual bonus;additional vacation days;Possibility to work remotely;private medical care;life insurance;sports card;lunch card. your tasksProcessing orders in the system based on the input from customers and salesmen,Organization of deliveries and material flow within the company in line with relevant regulations,Cooperation with suppliers, shipping companies and customs agencies,Monitoring delivery timetables,Close cooperation with warehouses and overseeing articles flow as well as stock levels,Controlling circulation of documents, verifying their correctness and monitoring shipping documents,Actively proposing process optimizations,Close cooperation with various internal departments (around the world). what we expectFluent level of business Finnish & business English language,Experience in international business / corporate environment;Experience in order processing, logistics, customer service – desirable;Knowledge of ERP software (preferably SAP) and/or educational background in logistics – nice to have;A university degree,Ability to work in a team,Good communication and customer service skills,Open-mindedness and constructive attitude to performed tasks.Agencja zatrudnienia – nr wpisu 47
      Do you speak Finnish and would like to join logistics team in well known, the largest industrial manufacturing company in Europe ? If yes, please apply and let us know you better !what we offerEmployment in an international organization who is a world leader in its sector and has a stable market position;A chance for professional development;competitive salary and annual bonus;additional vacation days;Possibility to work remotely;private medical care;life insurance;sports card;lunch card. your tasksProcessing orders in the system based on the input from customers and salesmen,Organization of deliveries and material flow within the company in line with relevant regulations,Cooperation with suppliers, shipping companies and customs agencies,Monitoring delivery timetables,Close cooperation with warehouses and overseeing articles flow as well as stock levels,Controlling circulation of documents, verifying their correctness and monitoring shipping documents,Actively proposing process optimizations,Close cooperation with various internal departments (around the world). what we expectFluent level of business Finnish & business English language,Experience in international business / corporate environment;Experience in order processing, logistics, customer service – desirable;Knowledge of ERP software (preferably SAP) and/or educational background in logistics – nice to have;A university degree,Ability to work in a team,Good communication and customer service skills,Open-mindedness and constructive attitude to performed tasks.Agencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Do you know Italian and English well? Do you feel good in contact with the client? This offer is just for you!Together with our international client, we are looking for candidates who will join the office in Warsaw to further develop in the area of customer service.what we offerRegular full time job contractSalary package and benefits in line with best market standardsVery interesting projects in multinational teamPart of onboarding training abroad (with respect to pandemic rules)Constant remote contact with Italian clients and colleaguesyour tasksEfficiently manages ordersManages relationships with clients and with the sales forceGenerates and updates clients statementsManages promotional agreements entered with clientsReports any variances in sales strategy implementationDetects any possible process critical areaswhat we expectNative or fluent Italian plus good command of English (C1)Previous experience in customer service job is welcomed (preferred in B2B sector)Accounting principles basis understandingProficiency in Microsoft Office tools, especially in Excel and WordSAP knowledge would be an advantageEfficient communicator in remote workStrong focus and orientation on clientAgencja zatrudnienia – nr wpisu 47
      Do you know Italian and English well? Do you feel good in contact with the client? This offer is just for you!Together with our international client, we are looking for candidates who will join the office in Warsaw to further develop in the area of customer service.what we offerRegular full time job contractSalary package and benefits in line with best market standardsVery interesting projects in multinational teamPart of onboarding training abroad (with respect to pandemic rules)Constant remote contact with Italian clients and colleaguesyour tasksEfficiently manages ordersManages relationships with clients and with the sales forceGenerates and updates clients statementsManages promotional agreements entered with clientsReports any variances in sales strategy implementationDetects any possible process critical areaswhat we expectNative or fluent Italian plus good command of English (C1)Previous experience in customer service job is welcomed (preferred in B2B sector)Accounting principles basis understandingProficiency in Microsoft Office tools, especially in Excel and WordSAP knowledge would be an advantageEfficient communicator in remote workStrong focus and orientation on clientAgencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Do you speak fluent English and Danish? Do you have first experience in customer service, logistics, purchasing department? If so, we will be happy to tell you about development opportunities as a Logistic Specialist in a dynamic, international organization. Apply and let us get to know you better!what we offercontract of employmentremote workan additional 2-3 days of vacation per yearattractive salary and an annual bonusmedical carelife insuranceMultisport cardLunch cardaccess to the MyBenefit platformyour tasksprocessing orders in the system (SAP) based on the input from customers and salesmenphone and e-mail contact with customersclose cooperation with various internal departmentsorganization of deliveries and material flow within the company in line with relevant regulationshandling warranty and return processpayment chasingactively proposing process optimizationswhat we expectDanish and English knowledge on C1 levelMaster degreeexperience/background in logistics/supply chain, business administration, customer service will be a big plusknowledge of ERP software (preferably SAP) - preferableAgencja zatrudnienia – nr wpisu 47
      Do you speak fluent English and Danish? Do you have first experience in customer service, logistics, purchasing department? If so, we will be happy to tell you about development opportunities as a Logistic Specialist in a dynamic, international organization. Apply and let us get to know you better!what we offercontract of employmentremote workan additional 2-3 days of vacation per yearattractive salary and an annual bonusmedical carelife insuranceMultisport cardLunch cardaccess to the MyBenefit platformyour tasksprocessing orders in the system (SAP) based on the input from customers and salesmenphone and e-mail contact with customersclose cooperation with various internal departmentsorganization of deliveries and material flow within the company in line with relevant regulationshandling warranty and return processpayment chasingactively proposing process optimizationswhat we expectDanish and English knowledge on C1 levelMaster degreeexperience/background in logistics/supply chain, business administration, customer service will be a big plusknowledge of ERP software (preferably SAP) - preferableAgencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      For one of our clients, an international organization operating in the payment industry, we are currently looking for a person for the Technical Customer Support position. If you have experience in B2B Customer Service you know English at a minimum B2 level and you have very good command of MS Excel we invite you to apply for this offer!what we offerwork in an international environmentstable employment based on labour contractflexible working hours (the possibility of starting work between 8 a.m. and 9 a.m.)hybrid work modelnon-wage benefits package (e.g. private medical care, life insurance, cafeteria system)your tasksresponsibility for the launch and configuration of the company's products and solutionscooperation with Merchants and other departments of the companyremotely testing and troubleshooting of products and solutionsresponsibility for the configuration of solutions offered by the company in accordance with the standardtechnical consultancy for B2B clientsmonitoring, analyzing and reporting the status of installed solutionstaking care of the highest quality of service to stakeholdersresponsibility for work in accordance with communication procedures, guidelines and policieswhat we expectminimum 2 years of professional experience in B2B customer service, especially in the field of payment, banking, ITknowledge of English at the minimum B2 levelvery good command of MS Excelability to work in a team and individuallygood organization of own workpredisposition to work under pressure Agencja zatrudnienia – nr wpisu 47
      For one of our clients, an international organization operating in the payment industry, we are currently looking for a person for the Technical Customer Support position. If you have experience in B2B Customer Service you know English at a minimum B2 level and you have very good command of MS Excel we invite you to apply for this offer!what we offerwork in an international environmentstable employment based on labour contractflexible working hours (the possibility of starting work between 8 a.m. and 9 a.m.)hybrid work modelnon-wage benefits package (e.g. private medical care, life insurance, cafeteria system)your tasksresponsibility for the launch and configuration of the company's products and solutionscooperation with Merchants and other departments of the companyremotely testing and troubleshooting of products and solutionsresponsibility for the configuration of solutions offered by the company in accordance with the standardtechnical consultancy for B2B clientsmonitoring, analyzing and reporting the status of installed solutionstaking care of the highest quality of service to stakeholdersresponsibility for work in accordance with communication procedures, guidelines and policieswhat we expectminimum 2 years of professional experience in B2B customer service, especially in the field of payment, banking, ITknowledge of English at the minimum B2 levelvery good command of MS Excelability to work in a team and individuallygood organization of own workpredisposition to work under pressure Agencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Would you like to pursue your career in a leading global financial institution? Do you have first experience in customer service or anti-money laundering area? Apply and give us a chance to know you better!Join and be a part of a collaborative and supportive team, where you’ll have the opportunity to further develop your specialist knowledge and skills!what we offercontract of employmentknowledge-sharing environmentbenefits package (HO, sports card, life insurance, medical insurance, lunch cards, etc.)opportunities for developmentremote workyour tasksdelivering successful customer and business outcomes and services, by processing, authorising and investigating all available datahelping to gather the necessary information for case completion by interacting with customersaccurately capturing customer details and performing validation and security checks as requiredsupporting process training and knowledge and sharing within the teamproactively reviewing procedures to identify improvementscapturing and collating MI according to recognised processes and practiceswhat we expectexcellent written and verbal communication skills with the ability to communicate effectively with internal and external customersknowledge of compliance and AML policies, procedures and principled conductknowledge of AML and client screening applications and bank systemsadvanced Microsoft Office skills, including Excelexperience of AML and know your customer, and a recognised qualification or certification would be an advantagevery good knowledge of EnglishAgencja zatrudnienia – nr wpisu 47
      Would you like to pursue your career in a leading global financial institution? Do you have first experience in customer service or anti-money laundering area? Apply and give us a chance to know you better!Join and be a part of a collaborative and supportive team, where you’ll have the opportunity to further develop your specialist knowledge and skills!what we offercontract of employmentknowledge-sharing environmentbenefits package (HO, sports card, life insurance, medical insurance, lunch cards, etc.)opportunities for developmentremote workyour tasksdelivering successful customer and business outcomes and services, by processing, authorising and investigating all available datahelping to gather the necessary information for case completion by interacting with customersaccurately capturing customer details and performing validation and security checks as requiredsupporting process training and knowledge and sharing within the teamproactively reviewing procedures to identify improvementscapturing and collating MI according to recognised processes and practiceswhat we expectexcellent written and verbal communication skills with the ability to communicate effectively with internal and external customersknowledge of compliance and AML policies, procedures and principled conductknowledge of AML and client screening applications and bank systemsadvanced Microsoft Office skills, including Excelexperience of AML and know your customer, and a recognised qualification or certification would be an advantagevery good knowledge of EnglishAgencja zatrudnienia – nr wpisu 47
      • jelcz-laskowice, dolnośląskie
      • permanent
      • randstad polska
      Do you have experience in both sales and product management areas? Are you a self-driven and open-minded person with a positive attitude?Check our offer and apply.what we offerworking in the international environmentthe possibility of introducing improvements to your workopportunity to face new professional challengesa meaningful job with possibilities to make a differenceyour tasksactively look for new customers and maintain positive relationships with themprepare costing and quotationsconduct negotiations commercially support new product introductionco-operate closely with Customer Service and Planning departmentsgain new projects from current customerswhat we expectfluent English- speaking and writing min. 5 years experience in sales and/or product management in international environmentanalytical mindvery good knowledge of MS Excelability to work under time pressureAgencja zatrudnienia – nr wpisu 47
      Do you have experience in both sales and product management areas? Are you a self-driven and open-minded person with a positive attitude?Check our offer and apply.what we offerworking in the international environmentthe possibility of introducing improvements to your workopportunity to face new professional challengesa meaningful job with possibilities to make a differenceyour tasksactively look for new customers and maintain positive relationships with themprepare costing and quotationsconduct negotiations commercially support new product introductionco-operate closely with Customer Service and Planning departmentsgain new projects from current customerswhat we expectfluent English- speaking and writing min. 5 years experience in sales and/or product management in international environmentanalytical mindvery good knowledge of MS Excelability to work under time pressureAgencja zatrudnienia – nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      Do you think of a career in logistics? It is an opportunity to join an international provider of integrated logistics services, as well asto connect the world of transport and advanced technologies.Our Client's office in Gdańsk is growing and developing its organizational structure. If you would like to work in an international, logistics environment and perform at high standards, take a closer look at this offer! Being an excellent team player is a key to joining the customer-oriented structures.what we offerstable contract of employment annual bonusprivate medical healthcare, cafeteria system (Multisport included)lunch cardfresh fruits at the officeoccasional home office dynamic working environmentyour tasksLogistics coordinator is mainly responsible for the planning, execution and follow up of all outbound deliveries and he/she is akey contact for the Client Customer Service representatives. The Logistics Coordinator works closely together with theOperations, administration, procurement and quality department as well as the clients and logistic serviceproviders.Expedite and monitor regular and short lead-time orders for all road/intermodal transportation shipments.Select carriers from approved list to pickup and deliver shipment in the required timeframeTroubleshoot any potential or pending shipment problemsAnswer Track and Trace questionsMaintain/Set up Master Data.Train others as needed, using/creating the agreed training documentation.Work cooperatively and productively with all internal and external stakeholders.Provide input on carrier performanceProvide input on transport logistics related complaints upon request of the Quality department.Provide backup support for other logistics coordinators and team members.Provide operational support on Clients’ projects as needed.what we expectBachelor’s degree in logistics or economics (or equivalent through experience) –  preferred1-2 years of logistics and transportation experience - preferred English - min. B2 level, French will be an assetKnowledge of logistics and transportation documents, terminology andprinciples - preferredKnowledge of customs documentation - will be an assetStrong communicator with efficient reporting skills to provide excellent Customer ServiceGood analytical skillsDetail-oriented, well organized and reliable in a fast-paced environmentProactive and willing to take initiativesProblem solver and team playerKnoweldge of SAP system will be an assetAgencja zatrudnienia – nr wpisu 47
      Do you think of a career in logistics? It is an opportunity to join an international provider of integrated logistics services, as well asto connect the world of transport and advanced technologies.Our Client's office in Gdańsk is growing and developing its organizational structure. If you would like to work in an international, logistics environment and perform at high standards, take a closer look at this offer! Being an excellent team player is a key to joining the customer-oriented structures.what we offerstable contract of employment annual bonusprivate medical healthcare, cafeteria system (Multisport included)lunch cardfresh fruits at the officeoccasional home office dynamic working environmentyour tasksLogistics coordinator is mainly responsible for the planning, execution and follow up of all outbound deliveries and he/she is akey contact for the Client Customer Service representatives. The Logistics Coordinator works closely together with theOperations, administration, procurement and quality department as well as the clients and logistic serviceproviders.Expedite and monitor regular and short lead-time orders for all road/intermodal transportation shipments.Select carriers from approved list to pickup and deliver shipment in the required timeframeTroubleshoot any potential or pending shipment problemsAnswer Track and Trace questionsMaintain/Set up Master Data.Train others as needed, using/creating the agreed training documentation.Work cooperatively and productively with all internal and external stakeholders.Provide input on carrier performanceProvide input on transport logistics related complaints upon request of the Quality department.Provide backup support for other logistics coordinators and team members.Provide operational support on Clients’ projects as needed.what we expectBachelor’s degree in logistics or economics (or equivalent through experience) –  preferred1-2 years of logistics and transportation experience - preferred English - min. B2 level, French will be an assetKnowledge of logistics and transportation documents, terminology andprinciples - preferredKnowledge of customs documentation - will be an assetStrong communicator with efficient reporting skills to provide excellent Customer ServiceGood analytical skillsDetail-oriented, well organized and reliable in a fast-paced environmentProactive and willing to take initiativesProblem solver and team playerKnoweldge of SAP system will be an assetAgencja zatrudnienia – nr wpisu 47
      • wrocław, dolnośląskie
      • permanent
      • randstad polska
      If you want to develop your career path in order management in an international SSC company located in the center of Wroclaw, and you speak Spanish - apply!what we offerEmployment contract directly with the clientHybrid working system (2-3 days per week remotely)Private medical health careLife insuranceSports benefitClear career pathExternal training supportyour tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectOver one year of experience in customer service or order processingKnowledge of the Spanish language (at least B2 level)Knowledge of the English languageGood knowledge of SAP or other Order Management toolsYou are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      If you want to develop your career path in order management in an international SSC company located in the center of Wroclaw, and you speak Spanish - apply!what we offerEmployment contract directly with the clientHybrid working system (2-3 days per week remotely)Private medical health careLife insuranceSports benefitClear career pathExternal training supportyour tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectOver one year of experience in customer service or order processingKnowledge of the Spanish language (at least B2 level)Knowledge of the English languageGood knowledge of SAP or other Order Management toolsYou are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Would you like to pursue your career in a leading global financial institution? Do you have experience in anti-money laundering area? Apply and give us a chance to know you better!Join and be a part of a collaborative and supportive team, where you’ll have the opportunity to further develop your specialist knowledge and skills!what we offercontract of employmentknowledge-sharing environmentbenefits package (HO, sports card, life insurance, medical insurance, lunch cards, etc.)opportunities for developmentremote workyour tasksyou’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standardyou’ll also deputise for and support your manager with work allocation, process training and supporting others in your teamaccurately investigating your queries, raising with relevant parties, and escalating where neededmaking sure processing is performed accurately and within an agreed turn-around timereviewing processing errors and customer complaints to help identify trends and training needsparticipating in initiatives that help improve our customer service, processes and procedureswhat we expectexperience of AML areavery good knowledge of Englishgood analytical skills and ability to form opinion based on large amounts of dataeagerness to learn and acquire new skillsknowledge of our products, processes and banking systemsAgencja zatrudnienia – nr wpisu 47
      Would you like to pursue your career in a leading global financial institution? Do you have experience in anti-money laundering area? Apply and give us a chance to know you better!Join and be a part of a collaborative and supportive team, where you’ll have the opportunity to further develop your specialist knowledge and skills!what we offercontract of employmentknowledge-sharing environmentbenefits package (HO, sports card, life insurance, medical insurance, lunch cards, etc.)opportunities for developmentremote workyour tasksyou’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standardyou’ll also deputise for and support your manager with work allocation, process training and supporting others in your teamaccurately investigating your queries, raising with relevant parties, and escalating where neededmaking sure processing is performed accurately and within an agreed turn-around timereviewing processing errors and customer complaints to help identify trends and training needsparticipating in initiatives that help improve our customer service, processes and procedureswhat we expectexperience of AML areavery good knowledge of Englishgood analytical skills and ability to form opinion based on large amounts of dataeagerness to learn and acquire new skillsknowledge of our products, processes and banking systemsAgencja zatrudnienia – nr wpisu 47
      • lublin, lubelskie
      • permanent
      • randstad polska
      One of the global companies has decided to expand its activity by creating another SSC in Poland for IT, Global Security, Finance, Legal, Treasury, Procurement, Property Services, HR, Payroll and Tax. The company is present in over 100 countries and employs over 70,000 people. It runs SSCs in many markets with over 4,000 employees.The Regional Travel Co-ordinator will be the main point of contact for all travel related queries and will be responsible for providing a high level of customer service, managing implementations, policies and reporting.what we offerstable job based on an employment contractattractive paymentworking in a multicultural and diverse environment with employees from over 30 countriessignificant opportunities for development within the organizationtraining to improve knowledge, continuous access to a platform that facilitates the adaptation process in the companyattractive benefits package: medical care, life insurance, Multisport cardco-financing of language coursesco-financing of cinema and theater ticketsco-financing of holidaysemployee recommendation programteambuilding meetingsfresh fruitslack of dress codepossibility of remote workyour tasksrespond to issues or questions which may arise in relation to the Groupe’s travel suppliersproviding assistance to the Global Travel and Related Services Director with global/local RFPs and other projectsoverseeing and project managing implementation of the global travel program in new agencies / markets to agreed timescalesday-to-day tasks of the corporate card program for European markets:ensuring internal controls / processes are respectedprocessing card applications (including internal application forms)debt / delinquency management of all card productsaligning the BTA payment process with accounts payable teamsannual audit of cardholder employee statusensuring hierarchy for all markets is correct for global suppliers,including checks on raw datacompleting required reporting:working in collaboration with AMEX Travel and AMEX Card to create monthly data blockscontracted carriers marketshare reporting : identifying and reducing leakageprepare and analyse monthly and quarterly travel reports for the Groupe and the Solutions HUBs from global AMEX Travel interactive dashboardannual CSR reports in collaboration with AMEX Travelgeneral reporting / spend analyticsarranging signature of Local Country Agreements for global suppliersmanaging and maintaining the list of out of policy approved travellersacting as 2 nd level approver for out of policy travel bookings:bookings made locally which breach the Groupe’s travel policyreviewing situations where more than the required number of travelers are on the same flightmanaging local travel contractswhat we expectgood prior knowledge of travelprevious working experience with systems and bookings including AMEX/GDS/ISOS/Airlines/Hotels etc.prior knowledge of Neo/Axiom/Concur/Get There/ETravel would be an advantagegood communicator – able to communicate comfortably with all levels of seniorityexcellent customer service skillshighly organized and able to prioritise tasksability to build and maintain effective working relationshipsa proven team player with excellent communication skills,analytical skills and attention to detailEnglish & French language requiredAgencja zatrudnienia – nr wpisu 47
      One of the global companies has decided to expand its activity by creating another SSC in Poland for IT, Global Security, Finance, Legal, Treasury, Procurement, Property Services, HR, Payroll and Tax. The company is present in over 100 countries and employs over 70,000 people. It runs SSCs in many markets with over 4,000 employees.The Regional Travel Co-ordinator will be the main point of contact for all travel related queries and will be responsible for providing a high level of customer service, managing implementations, policies and reporting.what we offerstable job based on an employment contractattractive paymentworking in a multicultural and diverse environment with employees from over 30 countriessignificant opportunities for development within the organizationtraining to improve knowledge, continuous access to a platform that facilitates the adaptation process in the companyattractive benefits package: medical care, life insurance, Multisport cardco-financing of language coursesco-financing of cinema and theater ticketsco-financing of holidaysemployee recommendation programteambuilding meetingsfresh fruitslack of dress codepossibility of remote workyour tasksrespond to issues or questions which may arise in relation to the Groupe’s travel suppliersproviding assistance to the Global Travel and Related Services Director with global/local RFPs and other projectsoverseeing and project managing implementation of the global travel program in new agencies / markets to agreed timescalesday-to-day tasks of the corporate card program for European markets:ensuring internal controls / processes are respectedprocessing card applications (including internal application forms)debt / delinquency management of all card productsaligning the BTA payment process with accounts payable teamsannual audit of cardholder employee statusensuring hierarchy for all markets is correct for global suppliers,including checks on raw datacompleting required reporting:working in collaboration with AMEX Travel and AMEX Card to create monthly data blockscontracted carriers marketshare reporting : identifying and reducing leakageprepare and analyse monthly and quarterly travel reports for the Groupe and the Solutions HUBs from global AMEX Travel interactive dashboardannual CSR reports in collaboration with AMEX Travelgeneral reporting / spend analyticsarranging signature of Local Country Agreements for global suppliersmanaging and maintaining the list of out of policy approved travellersacting as 2 nd level approver for out of policy travel bookings:bookings made locally which breach the Groupe’s travel policyreviewing situations where more than the required number of travelers are on the same flightmanaging local travel contractswhat we expectgood prior knowledge of travelprevious working experience with systems and bookings including AMEX/GDS/ISOS/Airlines/Hotels etc.prior knowledge of Neo/Axiom/Concur/Get There/ETravel would be an advantagegood communicator – able to communicate comfortably with all levels of seniorityexcellent customer service skillshighly organized and able to prioritise tasksability to build and maintain effective working relationshipsa proven team player with excellent communication skills,analytical skills and attention to detailEnglish & French language requiredAgencja zatrudnienia – nr wpisu 47
      • wrocław, dolnośląskie
      • permanent
      • randstad polska
      If you want to develop your career path in order management in an international SSC company located in the center of Wroclaw, and you speak German - apply!what we offerEmployment contract directly with the clientHybrid working system (2-3 days per week remotely)Private medical health careLife insuranceSports benefitClear career pathExternal training support your tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectOver one year of experience in customer service or order processingKnowledge of the German language (at least B2 level)Knowledge of the English languageGood knowledge of SAP or other Order Management toolsYou are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      If you want to develop your career path in order management in an international SSC company located in the center of Wroclaw, and you speak German - apply!what we offerEmployment contract directly with the clientHybrid working system (2-3 days per week remotely)Private medical health careLife insuranceSports benefitClear career pathExternal training support your tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectOver one year of experience in customer service or order processingKnowledge of the German language (at least B2 level)Knowledge of the English languageGood knowledge of SAP or other Order Management toolsYou are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      • wrocław, dolnośląskie
      • permanent
      • randstad polska
      If you want to develop your career path in order management in an international SSC company located in the center of Wroclaw, and you speak Italian - apply!what we offerEmployment contract directly with the clientHybrid working system (2-3 days per week remotely)Private medical health careLife insuranceSports benefitClear career pathExternal training supportyour tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectOver one year of experience in customer service or order processingKnowledge of the Italian language (at least B2 level)Knowledge of the English languageGood knowledge of SAP or other Order Management toolsYou are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      If you want to develop your career path in order management in an international SSC company located in the center of Wroclaw, and you speak Italian - apply!what we offerEmployment contract directly with the clientHybrid working system (2-3 days per week remotely)Private medical health careLife insuranceSports benefitClear career pathExternal training supportyour tasksEnsure completeness of orders and proper order flow in accordance with organizational policiesSupporting internal projects and actively participating in the implementation of future ways of workingEnabling accurate and timely recording, processing, and confirmation of ordersProviding high-quality and efficient quotes and order managementEnsure smooth production, delivery, and billing processesEnsure smooth and timely communication with customers and internal stakeholdersConducting related processes such as master data of materials and packaging materialswhat we expectOver one year of experience in customer service or order processingKnowledge of the Italian language (at least B2 level)Knowledge of the English languageGood knowledge of SAP or other Order Management toolsYou are eager to cooperate with international teamsYou are communicative and able to build stakeholder relationsAgencja zatrudnienia – nr wpisu 47
      • kraków, małopolskie
      • permanent
      • randstad polska
      For our client, a start-up consulting company in the banking industry,we are looking for a person to join the HR departmentfor the position of Talent Acquisition Specialist.what we offerprivate health care - LuxMed,multiSport card,language courses, internal assessments,opportunity of personal development in a multinational working environment, great career opportunity with a leading international company (offices in USA, UK, Germany, Austria, Singapore and Bulgaria), team building and parties, dynamic and friendly work environment, technical training, various and challenging projects,hybrid working model - possibility of partial WFH.your tasksmanage and maintain a requisition volume to fill current & future demand,leverage our recruitment tech stack to proactively identify and recruit top talent,full life cycle recruiting including – but not limited to – the input and initiation of requisitions, review and interview candidates, manage candidate progression through the offer and hire process, and serve as the point of contact to candidates through their start date,provide exemplary customer service to both internal and external customers including candidates, school and network contacts, HR and business leaders,provide best in class recruiting support for internal business partners throughout the full,partner with leadership to provide HR and business leaders with relevant recruitment metrics and analytics.what we expectbachelor’s degree,fluent English, Polish and/or any European language nice-to-have,1+ years of experience utilizing technologies to engage and source talent in a high-volume environment,be a highly motivated team player,strong administrative and planning skills with demonstrated ability to establish priorities, multi-task, follow-up with sense of urgency and meet deadlines in a fast-paced environment.Agencja zatrudnienia – nr wpisu 47
      For our client, a start-up consulting company in the banking industry,we are looking for a person to join the HR departmentfor the position of Talent Acquisition Specialist.what we offerprivate health care - LuxMed,multiSport card,language courses, internal assessments,opportunity of personal development in a multinational working environment, great career opportunity with a leading international company (offices in USA, UK, Germany, Austria, Singapore and Bulgaria), team building and parties, dynamic and friendly work environment, technical training, various and challenging projects,hybrid working model - possibility of partial WFH.your tasksmanage and maintain a requisition volume to fill current & future demand,leverage our recruitment tech stack to proactively identify and recruit top talent,full life cycle recruiting including – but not limited to – the input and initiation of requisitions, review and interview candidates, manage candidate progression through the offer and hire process, and serve as the point of contact to candidates through their start date,provide exemplary customer service to both internal and external customers including candidates, school and network contacts, HR and business leaders,provide best in class recruiting support for internal business partners throughout the full,partner with leadership to provide HR and business leaders with relevant recruitment metrics and analytics.what we expectbachelor’s degree,fluent English, Polish and/or any European language nice-to-have,1+ years of experience utilizing technologies to engage and source talent in a high-volume environment,be a highly motivated team player,strong administrative and planning skills with demonstrated ability to establish priorities, multi-task, follow-up with sense of urgency and meet deadlines in a fast-paced environment.Agencja zatrudnienia – nr wpisu 47
      • gdańsk, pomorskie
      • permanent
      • randstad polska
      The Global Service Center (GSC) in Gdańsk, Poland is constantly growing and developing its organizational structure. We are currently looking for candidates interested in the positionof purchaser. The main goal with this role is ensuring purchasing is carried out efficiently, accurately with a good cost/quality ratio and in line with the company policy. You will be supporting sales in the quoting process, coaching and guiding less senior members of the purchase team as well as executing delivery reports on request. what we offerWe offer you an interesting and challenging position in our global dynamic organisation and possibility to deepen your professional competencies. The tasks provide an opportunity to further develop your professional competencies. We also provide a friendly atmosphere and comfortable workplace with development possibilities while taking part in internal corporate projects. We also offer a wide range of benefits like Medicover Healthcare package, Multisport card or AXA Insurance for life.your tasksCoordinating activities related to commodity purchases (pending enquiries, order confirmation etc.)Preparing purchase order documentsConfirming realisation of the purchase orders and dates of deliveriesAlerting Order handlers in case of prices/project dates incompatibilitiesFollowing-up placed orders and adjusting activities as needed to ensure timely.Monitoring of demand and follow up suppliers.Goods delivering in accordance to agreed Incoterms / Terms & ConditionsEnsuring purchase documentation is ready for invoicingwhat we expectmin. 1 year of relevant experience in similar roleUniversity degree in a relevant fieldKnowledge of English at least at level C1,Knowledge and experience of SAP is an assetExperience or background in Customer Service in maritime industry would be an assetAnalytical thinking and strong ability to successfully resolve complex problems and issuesEnthusiastic and passionate about working with people, good team-player High ability to structure and prioritize a very large and diverse workloadSelf-driven with excellent communication and interpersonal skillsAttention to details and accuracy in daily workCreativity and openness to share and implement new ideasEager to learnAgencja zatrudnienia – nr wpisu 47
      The Global Service Center (GSC) in Gdańsk, Poland is constantly growing and developing its organizational structure. We are currently looking for candidates interested in the positionof purchaser. The main goal with this role is ensuring purchasing is carried out efficiently, accurately with a good cost/quality ratio and in line with the company policy. You will be supporting sales in the quoting process, coaching and guiding less senior members of the purchase team as well as executing delivery reports on request. what we offerWe offer you an interesting and challenging position in our global dynamic organisation and possibility to deepen your professional competencies. The tasks provide an opportunity to further develop your professional competencies. We also provide a friendly atmosphere and comfortable workplace with development possibilities while taking part in internal corporate projects. We also offer a wide range of benefits like Medicover Healthcare package, Multisport card or AXA Insurance for life.your tasksCoordinating activities related to commodity purchases (pending enquiries, order confirmation etc.)Preparing purchase order documentsConfirming realisation of the purchase orders and dates of deliveriesAlerting Order handlers in case of prices/project dates incompatibilitiesFollowing-up placed orders and adjusting activities as needed to ensure timely.Monitoring of demand and follow up suppliers.Goods delivering in accordance to agreed Incoterms / Terms & ConditionsEnsuring purchase documentation is ready for invoicingwhat we expectmin. 1 year of relevant experience in similar roleUniversity degree in a relevant fieldKnowledge of English at least at level C1,Knowledge and experience of SAP is an assetExperience or background in Customer Service in maritime industry would be an assetAnalytical thinking and strong ability to successfully resolve complex problems and issuesEnthusiastic and passionate about working with people, good team-player High ability to structure and prioritize a very large and diverse workloadSelf-driven with excellent communication and interpersonal skillsAttention to details and accuracy in daily workCreativity and openness to share and implement new ideasEager to learnAgencja zatrudnienia – nr wpisu 47
      • pruszcz gdański, pomorskie
      • permanent
      • randstad polska
      Would you like to work in a company, which delivers globally-recognized technology solutions that increase intelligence, safety, and efficiency for public transit operations? Let's match the career path to your competences.Our Client is uniquely positioned to provide solutions to connect transit passengers to vital information while supporting the operational objectives of efficient transit operations. The company is developing and delivering technology with tangible benefits to public transit to the customers from around 85 countries.Combining strategic research and development with smart acquisitions, they are merging a broad range of expertise and new technology along with best-in-class products from successful, well-known regional companies into one cohesive, global organization. If you are willing to take on a new challenge and be part of the team, which works globally - apply!We will happily talk with you and provide more details about the offer. what we offeremployment contractflexible working hourshybrid work possiblean interesting job with varied tasksa pleasant and inspiring working environment in an open-minded, highly motivated teaminternational environment with many contacts in Europethe chance to create your own way of workingpersonal development opportunitieslife insurance, health insurance covered by the employerintegration eventsyour tasksoptimization of the planning process; focused on production efficiencydetermination of production requirements based on plant capacity and production specificationsmonitoring of production status and ensuring timely deliveryidentify delays and accordingly adjust schedules to meet deadlinesnotify customers on any delays and outagesprovide excellent customer service and ensure customer satisfactionconduct daily meetings to keep track of production schedulesdetermine equipment, materials and manpower required to complete productionresolve production issues and escalate unresolved issues to management promptlyassist in employee hiring, training, performance evaluation, retention and termination activitieswhat we expect5+ years' hands-on experience within Supply Chain Planning relevant to Manufacturing, Distribution, Production Control, and Inventory Managementproven success in coaching, leading and developing a team of multiple direct reportsexperience in an S&OP environmentable to influence cross-functional teams, work on the key priorities and improve the planERP/MRP experience requiredability to prove as a cross-functional leader in a dynamic, fast-paced environmentexcellent analytical, problem-solving, and organizational skillsteam playerable to work under pressureable to develop new ideasAgencja zatrudnienia – nr wpisu 47
      Would you like to work in a company, which delivers globally-recognized technology solutions that increase intelligence, safety, and efficiency for public transit operations? Let's match the career path to your competences.Our Client is uniquely positioned to provide solutions to connect transit passengers to vital information while supporting the operational objectives of efficient transit operations. The company is developing and delivering technology with tangible benefits to public transit to the customers from around 85 countries.Combining strategic research and development with smart acquisitions, they are merging a broad range of expertise and new technology along with best-in-class products from successful, well-known regional companies into one cohesive, global organization. If you are willing to take on a new challenge and be part of the team, which works globally - apply!We will happily talk with you and provide more details about the offer. what we offeremployment contractflexible working hourshybrid work possiblean interesting job with varied tasksa pleasant and inspiring working environment in an open-minded, highly motivated teaminternational environment with many contacts in Europethe chance to create your own way of workingpersonal development opportunitieslife insurance, health insurance covered by the employerintegration eventsyour tasksoptimization of the planning process; focused on production efficiencydetermination of production requirements based on plant capacity and production specificationsmonitoring of production status and ensuring timely deliveryidentify delays and accordingly adjust schedules to meet deadlinesnotify customers on any delays and outagesprovide excellent customer service and ensure customer satisfactionconduct daily meetings to keep track of production schedulesdetermine equipment, materials and manpower required to complete productionresolve production issues and escalate unresolved issues to management promptlyassist in employee hiring, training, performance evaluation, retention and termination activitieswhat we expect5+ years' hands-on experience within Supply Chain Planning relevant to Manufacturing, Distribution, Production Control, and Inventory Managementproven success in coaching, leading and developing a team of multiple direct reportsexperience in an S&OP environmentable to influence cross-functional teams, work on the key priorities and improve the planERP/MRP experience requiredability to prove as a cross-functional leader in a dynamic, fast-paced environmentexcellent analytical, problem-solving, and organizational skillsteam playerable to work under pressureable to develop new ideasAgencja zatrudnienia – nr wpisu 47
      • kraków, małopolskie
      • permanent
      • randstad polska
      As a Senior Manager HR Transactional Services,you will be responsible for delivering HR transactional and administrative services across Talent Acquisition and general HR transactional services to all employees and other customers (including Suppliers, Senior Management, Regulatory Bodies, etc.). You will drive these efforts by establishing collaborative partnerships with internal Company Customers, HR Business Partners, and the Centers of Excellence to evolve the current delivery model and build for future global expansion.what we offercompany laptop,personal development opportunities and access to online training environments,hybrid work,international environment,attractive salary, bonuses and benefits package including Luxmed VIP medical package, MyBenefit System (Multisport or Cafeteria), private insurance,entertainment events and many others,good atmosphere at work and comfortable working environment with Company products and game corner,flexible working hours,chance to share your ideas and continuously improve our processes,opportunity to build up your expertise through coaching, soft skills and training sessions.your tasksbe a focal point to operationally manage movement of key HR transactional and administrative services, which include Talent Acquisition, Talent Management, Employee Data Management, and Employee Administration into the regional GBS Centers as appropriate,promote Service Partnership Agreements (SPA’s) across all key customer groups,proactively lead deployment and issue management,ensure that all HR transactional processes meet each function’s business needs in a user-friendly manner,manage the timely rollout of all HR technology solutions or enhancements,manage performance through metrics and key performance indicators (KPIs) covering all HR transactional processes end-to-end,ensure that the HR records and systems comply with applicable local, regional, and international Policy, Human Rights, Freedom of Information and Protection of Privacy, Employment/ Labor Laws, and all Legislative & Regulatory Standards,provide strong operational leadership and motivation to the regional Global Business Services HR Transactional Services team, being a role model for Company values,lead, develop and coach direct reports and their teams to enable each to maximize their optimal individual and team performance,what we expectminimum 7+ years related experience in HR Service Delivery or business transformation projects – strategy and/or deployment,Strategic Human Resource Management (SHRM), certification in change management or LEAN,experience in managing global HR transactional business services or shared services, process improvement and management of operational services delivery in HR, including business services technology, processes, metrics, and best practices,thorough understanding of Digital Workforce Transformation, HCM & Talent Management domains and trends in the marketplace,fluent in English,strong Customer Service Focus, to both internal & external customers,results driven leadership style to large, global cross functional teams,confident, proactive, self-motivated, enthusiastic, goal and results oriented, with experience in managing large organizations,strategic in nature; drives performance, efficiency, and effectiveness; highly organized with attention to detail.Agencja zatrudnienia – nr wpisu 47
      As a Senior Manager HR Transactional Services,you will be responsible for delivering HR transactional and administrative services across Talent Acquisition and general HR transactional services to all employees and other customers (including Suppliers, Senior Management, Regulatory Bodies, etc.). You will drive these efforts by establishing collaborative partnerships with internal Company Customers, HR Business Partners, and the Centers of Excellence to evolve the current delivery model and build for future global expansion.what we offercompany laptop,personal development opportunities and access to online training environments,hybrid work,international environment,attractive salary, bonuses and benefits package including Luxmed VIP medical package, MyBenefit System (Multisport or Cafeteria), private insurance,entertainment events and many others,good atmosphere at work and comfortable working environment with Company products and game corner,flexible working hours,chance to share your ideas and continuously improve our processes,opportunity to build up your expertise through coaching, soft skills and training sessions.your tasksbe a focal point to operationally manage movement of key HR transactional and administrative services, which include Talent Acquisition, Talent Management, Employee Data Management, and Employee Administration into the regional GBS Centers as appropriate,promote Service Partnership Agreements (SPA’s) across all key customer groups,proactively lead deployment and issue management,ensure that all HR transactional processes meet each function’s business needs in a user-friendly manner,manage the timely rollout of all HR technology solutions or enhancements,manage performance through metrics and key performance indicators (KPIs) covering all HR transactional processes end-to-end,ensure that the HR records and systems comply with applicable local, regional, and international Policy, Human Rights, Freedom of Information and Protection of Privacy, Employment/ Labor Laws, and all Legislative & Regulatory Standards,provide strong operational leadership and motivation to the regional Global Business Services HR Transactional Services team, being a role model for Company values,lead, develop and coach direct reports and their teams to enable each to maximize their optimal individual and team performance,what we expectminimum 7+ years related experience in HR Service Delivery or business transformation projects – strategy and/or deployment,Strategic Human Resource Management (SHRM), certification in change management or LEAN,experience in managing global HR transactional business services or shared services, process improvement and management of operational services delivery in HR, including business services technology, processes, metrics, and best practices,thorough understanding of Digital Workforce Transformation, HCM & Talent Management domains and trends in the marketplace,fluent in English,strong Customer Service Focus, to both internal & external customers,results driven leadership style to large, global cross functional teams,confident, proactive, self-motivated, enthusiastic, goal and results oriented, with experience in managing large organizations,strategic in nature; drives performance, efficiency, and effectiveness; highly organized with attention to detail.Agencja zatrudnienia – nr wpisu 47
      • poznań, wielkopolskie
      • permanent
      • randstad polska
      Do you have a solid knowledge of finance and accounting and/or similar work experience? And are you ready to take care of the transition projects for a global market leader within audio? Then join us at our new Global Service Centre in Poznan. Our client is a family-owned German company, which stands for excellent technology and unique audio experiences for over 75 years and they will continue to do so in the future. they are currently going through some extensive and very exciting organizational changes, as a result of which they will be even better equipped to play to our strengths and to continue bringing the benefit of these strengths to our customers. And this is where you come in. You will be part of building our new Global Service Centre in Poznan, which is to support various functions globally, and you will have a considerable influence on the future of our financial department and the way we administrate our finances. You will be at the heart of the transformation and will play an active role in making the changes successful.what we offera great multinational and multicultural environment, new GSCdiverse tasks and independent workcompetitive salary with an attractive benefits packagecontract of employmenta modern and varied work environment in a family German companypersonal and professional development opportunitiesthe option of flexible/ mobile work for a good work-life balanceyour tasksyou will be based in our new office in Poznan, but your responsibilities will also include the branches across all European countriesmanage overall transition project across defined phases and work streams according to the company's transition methodologyplan and/or review project proposals to determine goals, time frames, and procedures for accomplishing the projectidentify and schedule project deliverables, milestones, and required tasksmonitor progress against planproperly manage relationships with internal clients located in other European countriesparticipate actively in the planning of transitions for the finance and accounting, customer service, or even HR areasyou will be responsible for successful knowledge transfer (knowledge capture/shadowing)what we expectbesides a solid knowledge of migration processes, you also hold a positive and innovative mindset, and you do not hesitate to bring your bright ideas to the tableyou are persistent and able to work both independently and as part of the teamyou are well organized, highly responsible, and working well under pressure adhering to strict deadlinesyou have experience from a similar position (SSC/BPO background needed)you have experience in using ERP systems (e.g. JDE or SAP) or other financial systemsyou speak and write English and German at a very good level (min. B2)you have strong management skills and the ability to motivate people to meet expectationsyou have very good communication and interpersonal skills are required since this is a client-facing roleyou have demonstrable Advanced Excel skills including pivot tables, VLOOKUP, graphs/tables, filters, and sortingyou are open to traveling at short notice to manage transition projectslastly, you have an understanding of or interest in business intelligence and end-to-end thinking and analytical skillsAgencja zatrudnienia – nr wpisu 47
      Do you have a solid knowledge of finance and accounting and/or similar work experience? And are you ready to take care of the transition projects for a global market leader within audio? Then join us at our new Global Service Centre in Poznan. Our client is a family-owned German company, which stands for excellent technology and unique audio experiences for over 75 years and they will continue to do so in the future. they are currently going through some extensive and very exciting organizational changes, as a result of which they will be even better equipped to play to our strengths and to continue bringing the benefit of these strengths to our customers. And this is where you come in. You will be part of building our new Global Service Centre in Poznan, which is to support various functions globally, and you will have a considerable influence on the future of our financial department and the way we administrate our finances. You will be at the heart of the transformation and will play an active role in making the changes successful.what we offera great multinational and multicultural environment, new GSCdiverse tasks and independent workcompetitive salary with an attractive benefits packagecontract of employmenta modern and varied work environment in a family German companypersonal and professional development opportunitiesthe option of flexible/ mobile work for a good work-life balanceyour tasksyou will be based in our new office in Poznan, but your responsibilities will also include the branches across all European countriesmanage overall transition project across defined phases and work streams according to the company's transition methodologyplan and/or review project proposals to determine goals, time frames, and procedures for accomplishing the projectidentify and schedule project deliverables, milestones, and required tasksmonitor progress against planproperly manage relationships with internal clients located in other European countriesparticipate actively in the planning of transitions for the finance and accounting, customer service, or even HR areasyou will be responsible for successful knowledge transfer (knowledge capture/shadowing)what we expectbesides a solid knowledge of migration processes, you also hold a positive and innovative mindset, and you do not hesitate to bring your bright ideas to the tableyou are persistent and able to work both independently and as part of the teamyou are well organized, highly responsible, and working well under pressure adhering to strict deadlinesyou have experience from a similar position (SSC/BPO background needed)you have experience in using ERP systems (e.g. JDE or SAP) or other financial systemsyou speak and write English and German at a very good level (min. B2)you have strong management skills and the ability to motivate people to meet expectationsyou have very good communication and interpersonal skills are required since this is a client-facing roleyou have demonstrable Advanced Excel skills including pivot tables, VLOOKUP, graphs/tables, filters, and sortingyou are open to traveling at short notice to manage transition projectslastly, you have an understanding of or interest in business intelligence and end-to-end thinking and analytical skillsAgencja zatrudnienia – nr wpisu 47
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