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      • warszawa, mazowieckie
      • permanent
      • randstad polska
      For one of our clients, the largest company in the consumer research sector in retail and FMCG market, we are currently looking for a Customer Service Consultant with EnglishThe Person employed as customer service consultant advises, suggests and discusses solutions with the internal and external clients in terms of offered products and is not involved with sales activities.If you have had your first professional experience in customer service and you know English at a minimum level of C1, we invite you to apply for this offer!what we offerOpportunity to gain professional experience in a company that is a market leaderA chance to get to know the FMCG / Retail market inside out - not only at the national but also international levelStable employment based on a contract of employment, and all the necessary working toolsMedicover private medical care, co-financing for the Multisport card,A series of training courses and opportunities to raise your own professional competencesA clear path of developmentAdditional day offOpportunity to participate in CSR projects organized by the companyWork in home office mode, and ultimately work in hybrid modeyour tasksResponsibility for business contacts with customers and with internal teams in terms such as: delivery delays, data changes, data quality issues, execution, etc.Taking care of customer inquiries and transferring them to internal orders to appropriately dedicated teamsResponsibility for the efficiency of the databases, including optimalizations and suggestions from customersPresentations fot the customers of the complete production process,Taking care of remote communication with the client (phone/hangouts, e-mail).what we expectVery good command of English - both spoken and written is a must,Bachelor degree in Economics, Marketing, Computer Science or other related fieldsMinimum 1 years of previous experience in customer service/ administration/ complaints Ability to work in a cross functional environment and also with demanding clients, Highly developed communication skills (especially in remote communication), both spoken and written,Good negotiation and influencing skills will be a strong asset Computer skills - especially MS Excel and Power Point Agencja zatrudnienia nr wpisu 47
      For one of our clients, the largest company in the consumer research sector in retail and FMCG market, we are currently looking for a Customer Service Consultant with EnglishThe Person employed as customer service consultant advises, suggests and discusses solutions with the internal and external clients in terms of offered products and is not involved with sales activities.If you have had your first professional experience in customer service and you know English at a minimum level of C1, we invite you to apply for this offer!what we offerOpportunity to gain professional experience in a company that is a market leaderA chance to get to know the FMCG / Retail market inside out - not only at the national but also international levelStable employment based on a contract of employment, and all the necessary working toolsMedicover private medical care, co-financing for the Multisport card,A series of training courses and opportunities to raise your own professional competencesA clear path of developmentAdditional day offOpportunity to participate in CSR projects organized by the companyWork in home office mode, and ultimately work in hybrid modeyour tasksResponsibility for business contacts with customers and with internal teams in terms such as: delivery delays, data changes, data quality issues, execution, etc.Taking care of customer inquiries and transferring them to internal orders to appropriately dedicated teamsResponsibility for the efficiency of the databases, including optimalizations and suggestions from customersPresentations fot the customers of the complete production process,Taking care of remote communication with the client (phone/hangouts, e-mail).what we expectVery good command of English - both spoken and written is a must,Bachelor degree in Economics, Marketing, Computer Science or other related fieldsMinimum 1 years of previous experience in customer service/ administration/ complaints Ability to work in a cross functional environment and also with demanding clients, Highly developed communication skills (especially in remote communication), both spoken and written,Good negotiation and influencing skills will be a strong asset Computer skills - especially MS Excel and Power Point Agencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Provide remote technical support to our clients. The Level 2 position plays a direct role in the overallservice level of our company. Level 2 Agents handle the majority of issues / tickets that Level 1cannot resolve. This requires a strong technical skillset, troubleshooting skills, great customer serviceskills, and the desire to continue to expand ones knowledge of technology. These skills will be used ina fast-paced, team oriented & customer service minded environment.what we offer Extended Luxmed private medical care package Multisport card for the Employee Group Life Insurance Opportunity to work in an international, multi-cultural environment Ambitious role in a global company Cooperation with an experienced team and an excellent working environment Contract of employment, full time, 9:00-17:00 Mon-Friyour tasksProviding advanced level support of varying products and services with more complextroubleshooting for workstation, server and network related issues, including but not limitedto:Operating system functionalitySoftware installation and troubleshootingOffice 365E-mail configuration and supportMobile Device ManagementDisaster RecoveryMalware/virus detection and removalPerform systems administration for Windows Servers, Exchange servers and Desktop operating systems across multiple customers Workstation and peripheral diagnostics and support Escalate customer issues through the proper channels Manage cases according to defined severities and case priorities Maintain client security levels and confidentiality of information Clearly document support issues and all steps performed in the Customer RelationshipManagement ticketing system Provide technical guidance to Level 1 agents by assisting with customer issues or providing formal or informal training, when required Update cases and communicate with clients on a daily basis or as required until issue is closed Be held accountable for measurable objectives / KPIs & SLAs Provide Root Cause Analysis reports when required Take customer calls when appropriate metrics are exceeded Attend ongoing training sessions in core areas of the businesswhat we expect Excellent language skills- French and English are a must Bachelors degree is a plus Minimum 2 years of experience in IT support Knowledge of VPN, Citrix, Terminal Server, Remote Web Workplace Highly customer focused with ability to provide consistently excellent customer service andprofessionalism Excellent written and verbal communication skills Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast paced environment Must be dependable and able to work both individually and in a team environment Positively represent the company to clients and provide empathetic and friendly customer service at all times Must have competent knowledge of DNS, DHCP, IP, SMTP, FTP, HTTP, and HTTPS protocols and LAN networking/distributed computing environments (client/server) Working knowledge of Windows Server and advanced knowledge of Active Directory Group Policies and Replication and office 365 Possesses ability to work in fast paced and challenging environment troubleshooting Possesses excellent time management and organizational skills to manage case load of old and new cases in the Level 2 work queue Ability to learn new technologies quickly and retain information from our many different client network infrastructures, software solutions and remote connectivity, firewall VPN client & solutions.Agencja zatrudnienia nr wpisu 47
      Provide remote technical support to our clients. The Level 2 position plays a direct role in the overallservice level of our company. Level 2 Agents handle the majority of issues / tickets that Level 1cannot resolve. This requires a strong technical skillset, troubleshooting skills, great customer serviceskills, and the desire to continue to expand ones knowledge of technology. These skills will be used ina fast-paced, team oriented & customer service minded environment.what we offer Extended Luxmed private medical care package Multisport card for the Employee Group Life Insurance Opportunity to work in an international, multi-cultural environment Ambitious role in a global company Cooperation with an experienced team and an excellent working environment Contract of employment, full time, 9:00-17:00 Mon-Friyour tasksProviding advanced level support of varying products and services with more complextroubleshooting for workstation, server and network related issues, including but not limitedto:Operating system functionalitySoftware installation and troubleshootingOffice 365E-mail configuration and supportMobile Device ManagementDisaster RecoveryMalware/virus detection and removalPerform systems administration for Windows Servers, Exchange servers and Desktop operating systems across multiple customers Workstation and peripheral diagnostics and support Escalate customer issues through the proper channels Manage cases according to defined severities and case priorities Maintain client security levels and confidentiality of information Clearly document support issues and all steps performed in the Customer RelationshipManagement ticketing system Provide technical guidance to Level 1 agents by assisting with customer issues or providing formal or informal training, when required Update cases and communicate with clients on a daily basis or as required until issue is closed Be held accountable for measurable objectives / KPIs & SLAs Provide Root Cause Analysis reports when required Take customer calls when appropriate metrics are exceeded Attend ongoing training sessions in core areas of the businesswhat we expect Excellent language skills- French and English are a must Bachelors degree is a plus Minimum 2 years of experience in IT support Knowledge of VPN, Citrix, Terminal Server, Remote Web Workplace Highly customer focused with ability to provide consistently excellent customer service andprofessionalism Excellent written and verbal communication skills Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast paced environment Must be dependable and able to work both individually and in a team environment Positively represent the company to clients and provide empathetic and friendly customer service at all times Must have competent knowledge of DNS, DHCP, IP, SMTP, FTP, HTTP, and HTTPS protocols and LAN networking/distributed computing environments (client/server) Working knowledge of Windows Server and advanced knowledge of Active Directory Group Policies and Replication and office 365 Possesses ability to work in fast paced and challenging environment troubleshooting Possesses excellent time management and organizational skills to manage case load of old and new cases in the Level 2 work queue Ability to learn new technologies quickly and retain information from our many different client network infrastructures, software solutions and remote connectivity, firewall VPN client & solutions.Agencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Would you like to join professional team in the international company? Can you speak Dutch or French and also know English? Do you have an experience in customer service and SAP system is familiar to you? This offer is perfect for you! Do not wait, apply now!what we offerstable employment opportunity to develop yourself in the international companytraining with and experienced teambonus system (extra 500 PLN Brutto to every payout)friendly atmosphere opportunity to use your languagenecessary equipment attractive salaryyour taskseffectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experienceanalyse account discrepancies to ensure the customer account is enabled for payment efficiently generate and distribute invoices to customers effectively analyse all outstanding customer aging to identify collection priorities. Engage with customers by phone or email to prompt collections using market best practices. effectively monitor and resolve all sales orders & sales interface issues (outbound)review key metrics & communicate to stakeholders to ensure KPIs are being metwhat we expect fluency in French or Dutch  good level of English  minimum 1 year experience in O2C with knowledge of customer service experience with SAP systemAgencja zatrudnienia nr wpisu 47
      Would you like to join professional team in the international company? Can you speak Dutch or French and also know English? Do you have an experience in customer service and SAP system is familiar to you? This offer is perfect for you! Do not wait, apply now!what we offerstable employment opportunity to develop yourself in the international companytraining with and experienced teambonus system (extra 500 PLN Brutto to every payout)friendly atmosphere opportunity to use your languagenecessary equipment attractive salaryyour taskseffectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experienceanalyse account discrepancies to ensure the customer account is enabled for payment efficiently generate and distribute invoices to customers effectively analyse all outstanding customer aging to identify collection priorities. Engage with customers by phone or email to prompt collections using market best practices. effectively monitor and resolve all sales orders & sales interface issues (outbound)review key metrics & communicate to stakeholders to ensure KPIs are being metwhat we expect fluency in French or Dutch  good level of English  minimum 1 year experience in O2C with knowledge of customer service experience with SAP systemAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Are you looking for an opportunity to start Your career in IT?Are You fluent in italian? Are you educated in a similar discipline (such as Technology, Engineering or Science) or just genuine interested in technology and how IT systems work? Additionaly you have strong communication skills, good customer service and a logical approach to problem solving?If You answered "Yes" to these questions don't wait any longer and apply! Our client - one of the biggest companies in electronic area is currently looking for Junior Service Desk Analyst! Check this offer because maybe we're looking for You! what we offerContract of employmentPossibility of 100% remote work after onboarding!Other benefits (healthcare, sports card)Possibility of learning new skills: Windows desktop and server, Office 365, Citrix, Vmware, McAfee, Linux, cloud solutions and all latest upcoming technologiesyour tasksHandling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network Delivering professional and prompt service to the clients Keeping records of all customers enquiries in the reporting system Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem Sending more complex enquiries to the relevant IT Support Teamwhat we expect Very good (min. B2) spoken Italian Working experience is not necessary as on-the-job training will be provided  Good understanding of English (min B2) Good communication skills and the capacity to work as a true team player Problem solving attitude and efficient task management skills Basic experience in Windows OS and MS Office Customer service experience will be an asset Willingness to work on 3 shifts (24/7) - weekend and holiday shifts payed extra!Agencja zatrudnienia nr wpisu 47
      Are you looking for an opportunity to start Your career in IT?Are You fluent in italian? Are you educated in a similar discipline (such as Technology, Engineering or Science) or just genuine interested in technology and how IT systems work? Additionaly you have strong communication skills, good customer service and a logical approach to problem solving?If You answered "Yes" to these questions don't wait any longer and apply! Our client - one of the biggest companies in electronic area is currently looking for Junior Service Desk Analyst! Check this offer because maybe we're looking for You! what we offerContract of employmentPossibility of 100% remote work after onboarding!Other benefits (healthcare, sports card)Possibility of learning new skills: Windows desktop and server, Office 365, Citrix, Vmware, McAfee, Linux, cloud solutions and all latest upcoming technologiesyour tasksHandling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network Delivering professional and prompt service to the clients Keeping records of all customers enquiries in the reporting system Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem Sending more complex enquiries to the relevant IT Support Teamwhat we expect Very good (min. B2) spoken Italian Working experience is not necessary as on-the-job training will be provided  Good understanding of English (min B2) Good communication skills and the capacity to work as a true team player Problem solving attitude and efficient task management skills Basic experience in Windows OS and MS Office Customer service experience will be an asset Willingness to work on 3 shifts (24/7) - weekend and holiday shifts payed extra!Agencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Would you like to join to an international company who has got its own Global Business Services in Warsaw?If you have experience in procurement /customer service area and know english plus other different language on a very good level, so you are a perfect candidate. what we offerpermanent employmentprivate medical careyearly bonusadditional insurancechallenging job in international companyyour tasksprocessing purchase requisitions, creating purchase orders (PO) and adding new vendors.building and developing great relationships with suppliers to ensure favourable terms.delivering high-quality process design documentation.providing training to any group in relation to the P2P processes (including training documentation).providing feedback for process improvements that should become a norm for the global P2P process, engaging with and consults relevant stakeholders in process improvement.acting as a contact point for questions regarding P2P related topics.supporting deployment of Purchase-to-Pay process design into ERP systems.what we expectexperience in purchasing/sales process administration or similar.purchasing transactions or interfacing with business operational customers experience is a must.experience with SAP SRM would be an asset.good Excel skills.openness and ability to build relationships across the organization and geographic regions.very good level of EnglishAgencja zatrudnienia nr wpisu 47
      Would you like to join to an international company who has got its own Global Business Services in Warsaw?If you have experience in procurement /customer service area and know english plus other different language on a very good level, so you are a perfect candidate. what we offerpermanent employmentprivate medical careyearly bonusadditional insurancechallenging job in international companyyour tasksprocessing purchase requisitions, creating purchase orders (PO) and adding new vendors.building and developing great relationships with suppliers to ensure favourable terms.delivering high-quality process design documentation.providing training to any group in relation to the P2P processes (including training documentation).providing feedback for process improvements that should become a norm for the global P2P process, engaging with and consults relevant stakeholders in process improvement.acting as a contact point for questions regarding P2P related topics.supporting deployment of Purchase-to-Pay process design into ERP systems.what we expectexperience in purchasing/sales process administration or similar.purchasing transactions or interfacing with business operational customers experience is a must.experience with SAP SRM would be an asset.good Excel skills.openness and ability to build relationships across the organization and geographic regions.very good level of EnglishAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Do you speak English very well? Are you available to work between 1:00PM and 01:00AM (8 hours shifts)? Would you like to work in an international company? Apply for the position of Technical Customer Support - Tier 1. This role consists of resolving and prioritizing user incidents within Customer Care via phone and chats support. Technicians will take care of incidents within a 10-15 or 20-30 minute timeframe. what we offeropportunity to work in an international, multi-cultural environmentcontract of employmentattractive salary extended Luxmed private medical care package,benefit Multisport card for the Employee (cost for the Employee about PLN 40 -80 per month)accident insurancethe package of training your taskscreate Incidents for clients using the Incident creation process resolve all minor service requests as they arrive in the Syntellect and ServiceNow queuesbasic Workstation Hardware\Peripheral Troubleshootingbasic Troubleshooting with VPN/Remote Access (connection configuration for end-users)operating system (OS) Customization within Control Panelmapping a network drive, adding a printer (USB, Network, Wireless)password reset\unlock\enable and disablewhat we expectexcellent written and verbal communication skills in Englishexperience working in a customer service oriented fieldcustomer service oriented with a strong focus on customer satisfaction professional telephone & email etiquetteunderstanding of IT technology and support systems familiarity with networked environments; i.e. Active Directory, File and Printer Sharing, etc.familiarity with common off the shelf applications (Microsoft Office, Adobe, etc.) and basic troubleshooting knowledge for those applicationsAgencja zatrudnienia nr wpisu 47
      Do you speak English very well? Are you available to work between 1:00PM and 01:00AM (8 hours shifts)? Would you like to work in an international company? Apply for the position of Technical Customer Support - Tier 1. This role consists of resolving and prioritizing user incidents within Customer Care via phone and chats support. Technicians will take care of incidents within a 10-15 or 20-30 minute timeframe. what we offeropportunity to work in an international, multi-cultural environmentcontract of employmentattractive salary extended Luxmed private medical care package,benefit Multisport card for the Employee (cost for the Employee about PLN 40 -80 per month)accident insurancethe package of training your taskscreate Incidents for clients using the Incident creation process resolve all minor service requests as they arrive in the Syntellect and ServiceNow queuesbasic Workstation Hardware\Peripheral Troubleshootingbasic Troubleshooting with VPN/Remote Access (connection configuration for end-users)operating system (OS) Customization within Control Panelmapping a network drive, adding a printer (USB, Network, Wireless)password reset\unlock\enable and disablewhat we expectexcellent written and verbal communication skills in Englishexperience working in a customer service oriented fieldcustomer service oriented with a strong focus on customer satisfaction professional telephone & email etiquetteunderstanding of IT technology and support systems familiarity with networked environments; i.e. Active Directory, File and Printer Sharing, etc.familiarity with common off the shelf applications (Microsoft Office, Adobe, etc.) and basic troubleshooting knowledge for those applicationsAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Do you speak English? Are you available to work between 1:00PM and 01:00AM? Would you like to work in an international company? Apply for the position of Technical Customer Support - Tier 2. In this role you will be responsible for the escalated cases from Tier1 support teams in the Team Queue. You will utilize a variety of critical decision-making and technical troubleshooting skills to resolve and escalate incidents within a 1-hour timeframe. what we offeropportunity to work in an international, multi-cultural environmentcontract of employmentattractive salary extended Luxmed private medical care package,subsidy for benefit Multisport cardaccident insurancethe package of training well located office in Warsawyour taskstroubleshoot Line of Business applications and work with 3rd party support if neededfirewall, Router, Switch, Internet Modem, UPS, NAS, SAN connectivity and basic configuration troubleshooting remote connection setup and troubleshootingInternet connectivity issues for 1 user, multiple users, or entire sites that are not handled by the NOCnetwork printer setup and deployment (remote)IP address assignmentwork within Windows Server and workstation troubleshootingphone systems supportfile restores from backup solutionsvirus/Malware detection and removalvarious virtual server platforms and their respective management consoleswhat we expectexcellent written and verbal communication skills in Englishminimum two years of experience working in a customer service oriented fieldcustomer service oriented with a strong focus on customer satisfaction professional telephone & email etiquettecomprehensive understanding of IT technology and support systems familiarity with networked environments; i.e. Active Directory, File and Printer Sharing, etc.familiarity with common off the shelf applications (Microsoft Office, Adobe, etc.) and basic troubleshooting knowledge for those applicationsAgencja zatrudnienia nr wpisu 47
      Do you speak English? Are you available to work between 1:00PM and 01:00AM? Would you like to work in an international company? Apply for the position of Technical Customer Support - Tier 2. In this role you will be responsible for the escalated cases from Tier1 support teams in the Team Queue. You will utilize a variety of critical decision-making and technical troubleshooting skills to resolve and escalate incidents within a 1-hour timeframe. what we offeropportunity to work in an international, multi-cultural environmentcontract of employmentattractive salary extended Luxmed private medical care package,subsidy for benefit Multisport cardaccident insurancethe package of training well located office in Warsawyour taskstroubleshoot Line of Business applications and work with 3rd party support if neededfirewall, Router, Switch, Internet Modem, UPS, NAS, SAN connectivity and basic configuration troubleshooting remote connection setup and troubleshootingInternet connectivity issues for 1 user, multiple users, or entire sites that are not handled by the NOCnetwork printer setup and deployment (remote)IP address assignmentwork within Windows Server and workstation troubleshootingphone systems supportfile restores from backup solutionsvirus/Malware detection and removalvarious virtual server platforms and their respective management consoleswhat we expectexcellent written and verbal communication skills in Englishminimum two years of experience working in a customer service oriented fieldcustomer service oriented with a strong focus on customer satisfaction professional telephone & email etiquettecomprehensive understanding of IT technology and support systems familiarity with networked environments; i.e. Active Directory, File and Printer Sharing, etc.familiarity with common off the shelf applications (Microsoft Office, Adobe, etc.) and basic troubleshooting knowledge for those applicationsAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      If you have experience in team training, you are a trainer you can transfer knowledge in a good and clear way- this offer is directed to you!Our client a banking institution is looking for Buisness Trainer to conduct AML process training :)what we offerstable employment based on an employment contractsalary adjusted to the experiencefree English lessonsprivate medical careco-financing for the Multisport cardinternal and external training to raise qualificationspossibility of obtaining certificatessport eventsinternational work environmentflexible working hours (start 07:00 - 09:00)your tasks You are responsible for the training of TM Alert Investigator/CDD Analyst teamsYou will train the TM Alert Investigator/CDD Analyst community to become competent members of the operational team Your role is to lead the formal training delivery in partnership with SMEswhat we expectMinimum of 6 years of demonstrable experience in the area of training delivery as a trainer practitioner,Ability to translate complex information into simple/understandable learning deliveryAbility to create the culture that embraces high quality training delivery customer service across the organizationExperience in AML is welcome but not necessaryAgencja zatrudnienia nr wpisu 47
      If you have experience in team training, you are a trainer you can transfer knowledge in a good and clear way- this offer is directed to you!Our client a banking institution is looking for Buisness Trainer to conduct AML process training :)what we offerstable employment based on an employment contractsalary adjusted to the experiencefree English lessonsprivate medical careco-financing for the Multisport cardinternal and external training to raise qualificationspossibility of obtaining certificatessport eventsinternational work environmentflexible working hours (start 07:00 - 09:00)your tasks You are responsible for the training of TM Alert Investigator/CDD Analyst teamsYou will train the TM Alert Investigator/CDD Analyst community to become competent members of the operational team Your role is to lead the formal training delivery in partnership with SMEswhat we expectMinimum of 6 years of demonstrable experience in the area of training delivery as a trainer practitioner,Ability to translate complex information into simple/understandable learning deliveryAbility to create the culture that embraces high quality training delivery customer service across the organizationExperience in AML is welcome but not necessaryAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Do you have a good understanding of the AP process? Do you already have your first experience in accounting? Join a global leader and develop your professional abilities today! what we offerattractive salary annual bonusmultisport card group insurance a pension plane-learning platformmodern office in the center of Warsawyour tasksend-to-end understanding of AP processproviding quality customer service by working closely with internal colleaguesprocess high volumes of vendor documents into SAP systemsupporting manager with regular review of the documentation organize own workload to meet daily targetswhat we expectuniversity degree (accounting or finnace) experience of working in an Accounts Payable departmentgood understanding of financial accounting and Procure to Pay processgood knowledge of SAP and Excelvery good communication in Englishknowledge of an additional foreign language will be an assetexperience in a Shared Services Centers is a plusAgencja zatrudnienia nr wpisu 47
      Do you have a good understanding of the AP process? Do you already have your first experience in accounting? Join a global leader and develop your professional abilities today! what we offerattractive salary annual bonusmultisport card group insurance a pension plane-learning platformmodern office in the center of Warsawyour tasksend-to-end understanding of AP processproviding quality customer service by working closely with internal colleaguesprocess high volumes of vendor documents into SAP systemsupporting manager with regular review of the documentation organize own workload to meet daily targetswhat we expectuniversity degree (accounting or finnace) experience of working in an Accounts Payable departmentgood understanding of financial accounting and Procure to Pay processgood knowledge of SAP and Excelvery good communication in Englishknowledge of an additional foreign language will be an assetexperience in a Shared Services Centers is a plusAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      Develop professionally at a well-known Japanese global company that has been developing in Poland for 14 years. You will be involved in the process migrations, as well as many other interesting challenges. Check the scope of duties, apply and let us get to know you!what we offerannual bonusprivate medical care group insurance multisport card a pension plane-learning platformparticipation in developing the Global Business Centre modern office in the centre of Warsaw home office (currently, then hybrid model)your tasksCredit and Risk ManagementCash CollectionJSOX controls and complianceMonth End Activitiescustomer risk assessment close cooperation with Accounts Receivable Team to insure timely and accurate cash application credit analysis - coordinate credit limit request submission and provide recommendations to minimize commercial risk regular and effective cash collection on past due accounts (incl. Intercompany) manage release of blocked sales orders in line with Local and Global Credit Policy work closely with Sales Department and Customer Service to ensure timely and accurate discrepancy resolutions various reporting identify and implement opportunities to improve efficiency and standardization of processessupport management team in ad hoc queries/information requests assist in fulfilling the requirements of internal & external audits ensure compliance with all company accounting policies & internal controlmaintain a high level of service with all business partnerswhat we expectmin. 2 years in similar position as Cash and Collection Specialist in SSC/BPO environmentfluency in Englishadditional language will be an asset knowledge of SAP is a plusexcellent communication skills and self-motivationAgencja zatrudnienia nr wpisu 47
      Develop professionally at a well-known Japanese global company that has been developing in Poland for 14 years. You will be involved in the process migrations, as well as many other interesting challenges. Check the scope of duties, apply and let us get to know you!what we offerannual bonusprivate medical care group insurance multisport card a pension plane-learning platformparticipation in developing the Global Business Centre modern office in the centre of Warsaw home office (currently, then hybrid model)your tasksCredit and Risk ManagementCash CollectionJSOX controls and complianceMonth End Activitiescustomer risk assessment close cooperation with Accounts Receivable Team to insure timely and accurate cash application credit analysis - coordinate credit limit request submission and provide recommendations to minimize commercial risk regular and effective cash collection on past due accounts (incl. Intercompany) manage release of blocked sales orders in line with Local and Global Credit Policy work closely with Sales Department and Customer Service to ensure timely and accurate discrepancy resolutions various reporting identify and implement opportunities to improve efficiency and standardization of processessupport management team in ad hoc queries/information requests assist in fulfilling the requirements of internal & external audits ensure compliance with all company accounting policies & internal controlmaintain a high level of service with all business partnerswhat we expectmin. 2 years in similar position as Cash and Collection Specialist in SSC/BPO environmentfluency in Englishadditional language will be an asset knowledge of SAP is a plusexcellent communication skills and self-motivationAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      The Smart Lockers engineer will be responsible for the implementation and ongoing support of the Smart Lockers located on Customer sites and used to support the delivery of Hardware Maintenance and IMAC activities. what we offer9-17 (8 hours shift)Contract of employmentExtended Luxmed private medical packageBenefit Multisport card for the Employee (cost for the Employee about 35,08 zł - 93,54 PLN per month)Accident insuranceTraining packageyour tasksManage contents of Lockers centrallyRaise tickets to Local Delivery Providers or On-site Engineer to replenish locker with Spares and IMAC StockPreload Core Software Image and Core Software on equipment prior to installation in the locker Replenish Lockers with Spares and Maintenance Stock as requiredRecover faulty equipment from the Locker to Local Delivery Providers workshop facilities (or On-site facility where On-site engineer is located)Follow Dispatch Support and On-site Support processes for the repair of faulty equipmentManage the stock levels in the lockers, raising tickets on the Local Delivery Provider to replenish Provide support, maintenance, and servicing of the Smart Lockerswhat we expect1 Years+ of experience in a similar role providing remote support servicesDemonstrable experience in an IT customer service role,Possess a customer-first mentality to encourage collaboration and quick resolution of incidents Strong verbal and written skillsEnglish fluencyAgencja zatrudnienia nr wpisu 47
      The Smart Lockers engineer will be responsible for the implementation and ongoing support of the Smart Lockers located on Customer sites and used to support the delivery of Hardware Maintenance and IMAC activities. what we offer9-17 (8 hours shift)Contract of employmentExtended Luxmed private medical packageBenefit Multisport card for the Employee (cost for the Employee about 35,08 zł - 93,54 PLN per month)Accident insuranceTraining packageyour tasksManage contents of Lockers centrallyRaise tickets to Local Delivery Providers or On-site Engineer to replenish locker with Spares and IMAC StockPreload Core Software Image and Core Software on equipment prior to installation in the locker Replenish Lockers with Spares and Maintenance Stock as requiredRecover faulty equipment from the Locker to Local Delivery Providers workshop facilities (or On-site facility where On-site engineer is located)Follow Dispatch Support and On-site Support processes for the repair of faulty equipmentManage the stock levels in the lockers, raising tickets on the Local Delivery Provider to replenish Provide support, maintenance, and servicing of the Smart Lockerswhat we expect1 Years+ of experience in a similar role providing remote support servicesDemonstrable experience in an IT customer service role,Possess a customer-first mentality to encourage collaboration and quick resolution of incidents Strong verbal and written skillsEnglish fluencyAgencja zatrudnienia nr wpisu 47
      • warszawa, mazowieckie
      • permanent
      • randstad polska
      We are looking for candidates for the position of End User Computing Support Engineer who will provide end-to-end support of the Customer EUC Environment using OEM and Vendor best practices and Customer requirements. Provide support & management for all current, existing legacy and future Microsoft, Apple and 3rd party applications and services in operation in the EUC Environment. Provide Third Line Support for complex problems, escalating where necessary with 3rd parties and internal/external resolver groups.what we offer8 hours shifts, 9:00 - 5:00Contract of employmentExtended Luxmed private medical packageBenefit Multisport card for the Employee (cost for the Employee about 35,08 zł - 93,54 PLN per month)Accident insuranceTraining packageyour tasksClient device managementRemote EUC third line SupportMicrosoft 365 SupportCore Software Image Build, Management and DistributionOS & Application Patching (Test & Release)Application Packaging & DistributionMobile Device ManagementSupported systems:ApplemacOSiOS (Tablets / Phones) JamfFireVaultOtherAirWatchAdobe Suite Google - Google WorkspaceTanium McAfeewhat we expectDemonstrable experience in an IT customer service role, ideally within a Contact Centre environment3 - 5 Years+ of experience in a similar role providing remote support servicesPossess a customer-first mentality to encourage collaboration and quick resolution of incidents Ability to provide Mac and Windows specialist support remotely and onsite Industry recognised certification preferable (Apple / Jamf) Good knowledge of ITIL Service Delivery Processes (preferably with formal certification) Strong verbal and written skills Ability to effectively present to an audience and convey required conceptsAgencja zatrudnienia nr wpisu 47
      We are looking for candidates for the position of End User Computing Support Engineer who will provide end-to-end support of the Customer EUC Environment using OEM and Vendor best practices and Customer requirements. Provide support & management for all current, existing legacy and future Microsoft, Apple and 3rd party applications and services in operation in the EUC Environment. Provide Third Line Support for complex problems, escalating where necessary with 3rd parties and internal/external resolver groups.what we offer8 hours shifts, 9:00 - 5:00Contract of employmentExtended Luxmed private medical packageBenefit Multisport card for the Employee (cost for the Employee about 35,08 zł - 93,54 PLN per month)Accident insuranceTraining packageyour tasksClient device managementRemote EUC third line SupportMicrosoft 365 SupportCore Software Image Build, Management and DistributionOS & Application Patching (Test & Release)Application Packaging & DistributionMobile Device ManagementSupported systems:ApplemacOSiOS (Tablets / Phones) JamfFireVaultOtherAirWatchAdobe Suite Google - Google WorkspaceTanium McAfeewhat we expectDemonstrable experience in an IT customer service role, ideally within a Contact Centre environment3 - 5 Years+ of experience in a similar role providing remote support servicesPossess a customer-first mentality to encourage collaboration and quick resolution of incidents Ability to provide Mac and Windows specialist support remotely and onsite Industry recognised certification preferable (Apple / Jamf) Good knowledge of ITIL Service Delivery Processes (preferably with formal certification) Strong verbal and written skills Ability to effectively present to an audience and convey required conceptsAgencja zatrudnienia nr wpisu 47
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